Jawda Reviews 

249
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the excellent fabric, tailoring, and unique designs that are both modest and comfortable. Many people highlight the outstanding customer service, describing it as helpful, responsive, and professional. Consumers appreciate the smooth ordering process and the overall positive experience, often recommending the brand for its reliable service and beautiful items. However, some customers also noted issues with delivery times, experiencing significant delays beyond initial expectations for their orders. These instances included prolonged waiting periods for international shipments and domestic orders not arriving within the promised timeframe.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the use of natural fibers like linen and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality materials like linen... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction with... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the quality of items and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 5 pieces from their summer 2026 linen collection and I can’t believe how good the quality of the linen is. I got all the colors in the linen abaya and the weight of the fabric is great. It’s... See more

Rated 5 out of 5 stars

I have ordered from Jawda multiple times and they always delivered my packages on time, communicated with me and fixed my orders, and provided a smooth and pleasant customer experience. One of the a... See more

Rated 5 out of 5 stars

I've brought items from jawda more than a few occasions from their abayas to their new range of modest wear and I can honestly say you can tell the love poured into these items , quality in every pr... See more

Rated 5 out of 5 stars

I’ve purchased so many different abayas from Jawda and every single time, my orders have been perfect. The quality of the abayas are impeccable. They always have so many sales too which I love, especi... See more


Company details

  1. Clothing Store

Written by the company

Jawda is a London-based modest fashion brand specialising in thoughtfully designed, handmade pieces. We produce everything in-house using carefully sourced fabrics, prioritising quality, ethical craftsmanship, and modest styles you can wear with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(249)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am not by any means slim

I am not by any means slim, I am curvy/plus size so I was skeptical about the fit but I was so impressed when my 2 piece abaya arrived and I look forward to buying more from you InshaAllah. If you're thinking about it, go for it. Allahuma barik

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing experience!

Beautiful and high quality abayas with amazing customer service. They resolved all issues professionally and were extremely kind and understanding. Inclusive sizing and truly modest abayas, with so many color options. I will be a lifetime customer Inshallah and am happy to support such a wonderful small business.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I am so impressed and pleased by the kindness of the company. Their customer service is excellent - I was helped by a sister called abida! I love buying from stores who have good values, will definitely be purchasing again inshallah.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

My go to abaya website

Great abayas, very nice material and looks sooooo elegant and stylish yet still modest <3 The customer service is amazing; extremely lovely and prompt responses. Already recommended to friends and family. My go to website for abayas from now on. Also, I also got a free scarf with the abaya and it is a material that I have always searched for and now it is my fav scarf! <3

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality and Super Team!!

I recently placed an order from Melb Aus, within a week I had received the order. The shipping prices are very fair and the quality of the products is amazing. I purchased three abayas and received three free hijab scarfs and caps of which are also very good quality. I will 100% purchase more items in the future 💗

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

the quality of the clothing are out of this world. Allahuma barik for the people within this company who take time to choose the materials. i got the black bat wing and i wear it everyday. i’m going to order wayyy more in sha allah.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best, the abayas are stunning, the fabric is really high quality, they are properly tailor hand made , beautiful designs and colors , since I discovered them , i only own jawda abayas now , also brilliant customer service, abida is very helpful, she is there whenever you need help , free shipping also free returns , they send my parcels really quick , also they give free hijab with every abaya you purchase, and there hijabs are very high quality either Jersey, shiffon or modal , all of them are premium emirati quality, I couldn't be more happier, jazakallah khair jawda .

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

High quality dresses!

I ordered 2 dresses from this website. I was really happy when it had arrived. The quality was great, nice and thick. A dress you could dress up or down. It was not the usual abaya with cheap material. This was good quality and did not crease when you sit down. The delivery was swift also. I will definitely be making more purchases

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

The comfort is everything!

5 star from quality, to customer service. These abayas are so perfect in every way! I placed 2 purchases and was amazed both times. Mashallah unbelievablely beautiful and elegant!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

the team replied extremely fast

the team replied extremely fast, and helped with my order straight away. even receiving my order i was so happy due to the quality of the abaya and the way it looked. truly love jawda islamic store one of my favourite abaya shops to go to.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

In love with this brand!

In love with this brand!! As a new muslima trying to find affordable modest clothing that is also good quality was so hard for me but then i found Jawda who not only has such cute styles but they also offer me full coverage and I’m always getting compliments. I already own a couple and just put in another order for a couple more!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

I across Jawda from seeing an ad on Youtube.

As a Muslim woman who has refocused myself to Allah (swt) and the faith, I really wanted my dressing to be in sync with where I am in life. I went on their website and was blown away from the abayas and their colors. I ordered the purple batwing abaya. I was super excited because it was going to be the third abaya that I would have owned but only the 2nd one that I truly intended to wear. Unfortunately for me I ended up ordering it close to when I was flying out overseas to Pakistan. The mail system here in the US gets weird with international packages. In short my post office returned the package after one attempt. I really wanted this abaya and didn't care if I had to reorder it so I reached out to the staff at Jawda. They were so wonderful and quick in responding. I was able to get my abaya reshipped without having to pay extra dues. When it arrived man was it worth it. I was blown away with the quality of the fabric that was used for the abaya and hijab that I ordered. The hijab was super soft, similar to jersey fabric but better. The abaya was truly gorgeous in person. Whatever colors you see on the website just be prepared to have the richness of the color magnified in your hands. The purple was a royalty purple, seriously. I felt like a queen. The fabric of the abaya is breathe-able but a great combination of not being too heavy or too thin. My husband loves my abaya and how I look in it. I have to give thanks to the Jawda team for helping me with my shipping issue and making great abayas. I am definitely ordering more from them. For the price and quality, you can't go wrong.

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

The best abayas out there!

The best abayas out there!! The abayas from jawda are worth every $$. I always get complements on how unique and pretty the abayas are, and the quality is just top tier. I bought 4 abayas and I cannot get enough of them. Best believe I will be coming back for more

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

elagent black batwing abayas

Purchased their black batwing abaya and it is stunning mashAllah, high quality fabric.
Purchased a last minute one for eid and they shipped it express for it to arrive in time for eid, at no extra cost! May Allah bless and preserve this store <3 Happy first-time customer

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great abayas - even for short and tiny muslimahs!

I love the abayas from here. I’m short and small and I find the port sleeve and batwing are the best fit. The kimono also work well. The colors are great and there are a variety of fabrics and thicknesses. Their customer service is outstanding - I had an issue with an order and it has been handled very well. I think I’ve got 15 or so now and love love them! The hijabs are also very good - but the abayas are excellent!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and impeccable speed when responding! Furthermore, my delivery arrived very quickly and the quality of the products are amazing. I would definitely recommend ordering from this brand.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Love my abaya

Love my abaya, bought it specifically for taraweeh nights. The fabric isn’t too heavy nor too light, just right Alhamdulilah 🥹❤️

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

love love love

So proud of the sisters behind jawda keep doing what you’re doing 🫶🏼 wore the lavender side wrap abaya to uni and everyone asked where it was from, outfit details and how it would be their eid outfit. Literally made friends through sisters coming up to me and asking for the link 🥹 such good quality and sooo many beautiful abayas 🫶🏼🫶🏼💕 May Allah reward you 💓💓💓💓

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

The customer service was the best I…

The customer service was the best I have ever had. They were very kind and understanding despite the mistakes I made in my order. Fabric and style was just the same as the picture. A true Muslim store that only wanted to assist their customers. 10/10 would recommend

March 22, 2024
Unprompted review

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