Jaystravels Reviews 137

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service, helped us with flights last minute. Very professional in the way they communicate and keep you assured throughout. Will always book with Jays Travel!

Rated 5 out of 5 stars

I recently booked a trip through Jaystravels.co.uk and was thoroughly impressed with their service. The team, especially sukhdeep went above and beyond to make the experience smooth and hassle-free.... See more

Rated 4 out of 5 stars

I recently booked a trip through Jaystravels.co.uk and was thoroughly impressed with their service. The team, especially Aman, went above and beyond to make the experience smooth and hassle-free. They... See more

Rated 4 out of 5 stars

I’ve bean a customer of Jays travel for some time, even my parents used to purchase their travel tickets from them. Sonia, has been there for some time and she always greets with a smile, feel... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Passport Agent
  5. Tour Agency

Written by the company

Jays Travel is a young and dynamic independent travel agency based in West Midlands, established in June, 2008 under the efficient leadership and guidance of our great leaders. Their rich knowledge and experiences of more than 3 decades in the respective domain has helped the company to acquire specialization and offering varied travel solutions for business and leisure travelers. We aim at giving you the finest experience at the best prices along with unsurpassed services, unlike any other in the business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service, helped us with flights last minute.

Very professional in the way they communicate and keep you assured throughout.

Will always book with Jays Travel!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot thank JayTravel enough—they made…

Cannot thank JayTravel enough—they made our trip to Poland so special! They helped plan the entire trip and did everything they could to ensure it was exactly the way we wanted. The attention to detail they provided was incredibly helpful, and they even suggested activities for our free time. Every tour guide was knowledgeable and friendly, and we always had someone to contact while we were in the country. We had always wanted to visit Poland, and thanks to JayTravel, it turned into an amazing experience. I would highly recommend using JayTravel for their professionalism and their relentless commitment to making sure you get exactly what you want out of your vacation!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sonia provided us with first class…

Sonia provided us with first class service when my sister and I found ourselves stuck in India due to the issues in the Gulf. Nothing was too much trouble and she worked Sunday and evenings and managed to get us seats on the same flight back for a very reasonable price. Thank you Sonia 💐

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Sukhdeep went above and beyond to get me the best deal ,, Very efficient and competitively priced flights .. will definitely recommend to all family and friends.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve bean a customer of Jays travel for…

I’ve bean a customer of Jays travel for some time, even my parents used to purchase their travel tickets from them.

Sonia, has been there for some time and she always greets with a smile, feel she really care about her customer service.

Great service, caring and considerate, strongly recommend.

Thank you

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I had bad experience a couple of years ago with Jays Travel. All I can say is that I am glad I did not write them off. Since the 'misunderstanding' I have found the staff to be impeccable in the service they have provided. Sukhdeep / Sonia and the others.

Most recently have had an excellent experience with Jays Travel agent from start to finish. The level of customer service was outstanding — professional, friendly, and genuinely attentive to my needs. Every question was answered promptly and clearly, and nothing ever felt like too much trouble. They took the time to understand exactly what I wanted and tailored everything perfectly, making the whole process stress-free and enjoyable. I felt well supported at every stage and confident that everything was taken care of. I would highly recommend this travel agent to anyone looking for reliable, high-quality service and a smooth travel planning experience.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Jay travels work around the clock to…

Jay travels work around the clock to help you .
I finnish late so jays said no problem , gave me best price so no wasting time and booking was made so simple and straight forward . I would recommend to everyone . Thanks to sonia who helped me .

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

recently booked a trip through…

I recently booked a trip through Jaystravels.co.uk and was thoroughly impressed with their service. The team, especially sukhdeep went above and beyond to make the experience smooth and hassle-free. They really understand customer needs, offering tailored options that fit your budget and schedule. I've used them before for flights, and their pricing is competitive compared to others. Despite a small hiccup with some paperwork, everything was quickly sorted, and the end result was fantastic. Highly recommend and will be using them again!thank you so much sukhdeep she is very helpful and lovely girl thanks again

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - Sukhdeep was really good at getting our visas arranged at such short notice. Every-time I called the staff were very helpful

October 16, 2025
Unprompted review

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