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Rated 1 out of 5 stars

I ordered a watch from Jaztime and received an order confirmation on March 18, 2026. I duly paid the reservation fee. Since receiving the order confirmation, I have not heard anything further from Jaz... See more

Rated 1 out of 5 stars

Very disrespectful guy that works there. They agreed on a price and then decided to change their minds later at the last moment before payment would be made. Call to discuss what happened and the guy... See more

Company replied

Rated 5 out of 5 stars

This is my second time using Jaztime and without hesitation in my opinion they are one of the best: From clearance of Bank funds the watch was delivered half way around the world to my door in 4 da... See more

Rated 5 out of 5 stars

About to purchase my 5th watch from Jaztime. Need to wait until banks are open so when I call I will be ready to send wire. Huge inventory, I have shopped all over the world and have never seen better... See more

Company details

  1. Shopping & Fashion

Written by the company

Welcome to trust pilot, come here if you want to shiet on www.jaztime.com , if you never bought anything and you never transacted with Jaztime, you can still leave a review. We just want to tell you in advance to please go @$^^ yourself. To all real Jaztime customers - Thank you come again


Contact info

2.3

Poor

TrustScore 2.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I stumbled upon Jaztime while looking…

I stumbled upon Jaztime while looking for J i zztime.com, but stuck around because I'm a huge jazz fan. Unfortunately, this website has nothing to do with jazz or j i zz, and when I asked the owner why he was lying to potential customers about the purpose of the site with a name like "Jaztime", he told me to suck him from the back. I DONT EVEN KNOW WHAT THAT MEANS?!?!

October 13, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

im a jazz fan too, Jaztime baby!

Rated 1 out of 5 stars

Such as unprofessional business

Such as unprofessional business. As you all can see how he responded. “Go &$#&($ yourself” sure but can’t do it with your wife hahaha. Also selling 80% real watches and 20% fake one won’t help you. Time to report you on BBB

October 5, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

FAKE REVIEW: tell the world what your actual experience with Jaztime is, instead of talking @$%t say some details.
Fake review

Rated 5 out of 5 stars

No nonsense here.

All the bad reviews almost made me second guess buying an authentic Rolex Daytona from them. Resale market for these time pieces are crazy. Having to pay over 2.5 times retail is not for everyone, and with so many high quality fakes out there it's risky business. It takes a lot of trust to wire large sums of money for a watch that there's no assurance can be produced. (I'm talking about you Watch Rapport)

End of the day I have no regrets giving Jaztime my business because they were able to deliver as promised quickly and worked with me to save me money. Like someone else wrote just do your research and know what you want and be ready to pay so you don't waste anyone's time.

September 13, 2021
Unprompted review
Rated 1 out of 5 stars

Zero professional attitude

I haven't bought anything from them. But interacted on couple of watches. Extremely arrogant. No proper information. Zero professional attitude. Others have echoed the same.

August 16, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

go eat a @$%@

Rated 1 out of 5 stars

Very disrespectful guy that works…

Very disrespectful guy that works there. They agreed on a price and then decided to change their minds later at the last moment before payment would be made. Call to discuss what happened and the guy used a rude tone and hanged up the phone without explanation! Stay away from this business because they will either try scam you, be indecisive with pricing, outright rude with assisting a customer. The little boy working at this store needs a lesson in manners and need to stop being racist! SCAM SCAM SCAM store!

August 12, 2021
Unprompted review
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Reply from Jaztime

suck a @%%@

Rated 1 out of 5 stars

Buyers Beware!

After reading reviews (Jaztime recommended-ha!), I still felt they might be worth a try, but after three bait and switch attempts at the time of purchase, I bailed. Thank goodness, as I found a better watch at at better price and was treated like a loyal customer... Fancy that!

Let the buyer beware and be forewarned about this sham business...

August 5, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

eat @$^@

Rated 1 out of 5 stars

Is the most unprofessional pair of…

Is the most unprofessional pair of people I've ever tried to buy a watch from hung up the phone on me and then texted me that they canceled my oder. I have bought from several reputable online dealers like Chrono twenty four and Swisswatchexpo never with an issue this guy called me lied to me and then hung up the phone don't ever buy from these guys. Now he replies that I tried to negotiate, he is a liar...all I wanted was an assurance that the watch was authentic...read the other reviews on this guy, mentally impaired. He keeps adding bullcrap to his lies, all I asked for was an authenticity document that he says he provides on his website. The man is a pathetic liar. Please don't buy from a scammer. Anyone has questions please don't hesitate to call me or email me. 904-479-5971. By the way he uses a Google phone number to disguise himself and the crazy girl who called me wanting a deposit via credit card, but when I asked I couldn't pay for the watch using a credit card...sounds like a scam. call him and judge for yourself. I have more $$$ in watches at home than your fake store. And most of your reviews are awful loooooooser
Luis

July 30, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

After placing order, buyer calls to negotiate. We tell Luis Grabowsky no, and cancel order.

Item he tried to buy.
https://www.jaztime.com/omega-seamaster-planet-ocean-600m-co-axial-master-chronograph-steel-39-5mm-blue-dial-steel-bracelet-215-30-40-20-03-001-used


All watches authentic
https://www.jaztime.com/authenticity-guarantee

Fake buyer asking for additional paperwork when the listing says no box/papers. He still doesnt believe its authentic, so we tell him buy elsewhere. This guy must have an IQ of less than 100..

The "crazy girl" is our worker who called to collect payment via bank wire,we dont take credit card. She's a nice woman by the way

So why does Jaztime have 500+ reviews on google, 500+ on ebay, 200+ on yelp over the course of 10 years, if we're a scam. Most reviews have pictures of watches they bought. Luis is the scam, must be still living in his mom's basement.


Rated 5 out of 5 stars

Very funny reponses

I had a great time reading all the malding replies from the owner 10/10 entertainment

April 21, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

Your welcome:)

Rated 1 out of 5 stars

JazTime says F@ck off

JazTime replied: "I don't want u as our customer F@ck off"

Very unprofessional and obscene online staff, 0 stars if it was possible. I sent multiple emails today, trying to simply acquire the year and a cash price of a 43mm Sea-Dweller 2-tone. It seemed simple enough, but they would not answer my questions. How difficult is it to answer a customer!? After I commented that I would be making negative reviews based upon my experience, I received the above response. Thank you for proving my point!

---
Update:
As reflected from their reply, this is a group of adolescent clowns fronting as an online gray market dealer. They ramble on and on, yet still fail to answer the question of what year a watch is. JazTime jaztimejewelers @ gmail.com there's phycological help for your disorder. I look forward to sharing my stellar experience with you, every chance I get on the forums and social media. Please reply again, so the world can observe your obtuse ignorance.

---
Also, in full disclosure, this is the original email...simple questions, but I guess replying back with numbers is hard.
"Good evening, I'm inquiring about a 126603 and see that you have one listed one your site...was curious of the year (2019 or 2020)? What would be your cash/wire out the door price, shipped to TN"

April 13, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

Suck my 4@^@

Rated 1 out of 5 stars

Go to Bobs or just about anywhere else

Go to Bobs or just about anywhere else.

I was told I needed to give him a non-refundable, non-transferable deposit of $700 to just make an appointment to look at two watches.

In addition, not only did I have to pay a deposit but he didn't even have the watches "at this location" so I was told I had to purchase the watches in order for him to collect the watches from wherever they were.

So, basically, a pay to play scam alongside having to purchase something in order to see it. Massive red flags.

His reply to this will probably say all that needs to be said, though. Doesn't look like he takes criticism well.

Cue the "this is not even one of our customers" or a "fake review" but what purpose does anyone have leaving a review of a business they haven't interacted with. My intent with this review is to confirm what other have been saying. Stay away.

April 2, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

go eat a $@%

Rated 1 out of 5 stars

Zero stars here’s an email exchange…

Zero stars here’s an email exchange with jazz time what a completely crazy person this business is. Honestly scary in business at all. This is a real email exchange because I told them I sold my watch elsewhere. :

I’ll write you a letter it starts with F and ends with U

On Wed, Mar 17, 2021 at 23:57 JazTime Watches wrote:
Write me a letter lol
Are u in the second grade

Include this in your letter
Kiss my ass

On Wed, Mar 17, 2021 at 23:57 GREG wrote:
Dude fuc off

I m
A lawyer who s going to write you a letter

On Thu, Mar 18, 2021 at 2:56 AM JazTime Watches wrote:
You’re not my customer
You’re just a dumbass with some watches

On Wed, Mar 17, 2021 at 23:55 JazTime Watches com> wrote:
You reached out to us. So stfu. Here some class
Go suck it

On Wed, Mar 17, 2021 at 23:53 GREG Dude

What a joke
I m glad you treat all your customers this way

I will be sure to note that
Goodnight stay classy

Look
At the reply below. You are a joke my friend and a stalker.

March 18, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

eat $@@^

Rated 1 out of 5 stars

Horrible Dishonest Owner! Read all his reviews!

OK LOOK AT THIS OWNERS RESPONSETO MY ORIGINAL REVIEW!!!!
HE SAYS THE REASON HE DID NOT ANSWER MY "ALLEGED" QUESTION IS BECAUSE ALL THE INFORMATION IS ON THE WEBSITE! ANALYZE THAT..

He says my ALLEGED question, which means he does not believe, or is not sure if I even left a question and maybe I am making it up. Got it? Good. Then in the next sentence he CLEARLY STATES all the information needed to answer my question is on the website. So, which is it Jerk my question is alleged, or it is real and answered on your site? WHAT AN IDIOT! Then he told me to go F myself and flagged my review! LOL

Then he tells me to go F myself! LOL SUCKS TO BE CAUGHT IN LIES! You are an idiot! And since you take in person appointments you should watch your gutter mouth!

ORIGINAL REVIEW:

! am not even going to waste time on this low rent broker. I contacted them via email THREE Times with questions about a watch. NO RESPONSE ZERO!

Look at the owner of the business responses to all negative reviews which there are plenty.

He is ignorant, inarticulate, and you can tell he has a limited knowledge of English. Spend your money somewhere else.

Anyone who talks to past, present or potential customers like that does not deserve to be in business.

Whenever you see a so called "businessman" speaking in four letter words to their customers--RUN!! If he knew how to create a proper website customers would not have so many questions!

He's a scam artist. READ ALL OF HIS MULTIPLE HORRIBLE REVIEWS He says he takes no Because credit cards because of fraud, and that he only takes BANK WIRE TRANSFER!!!!!! LOL!!!!!!!!! WHAT SHADY BS! Impossible to dispute or get your money back outside of suing in court when you send money via wire transfer.

RUN FROM THIS BUSINESS! When some one shows you who they are believe them. And Believe the customer reviews!

March 9, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

suck my !$^@

Rated 5 out of 5 stars

I rated this 5 star for the amount of…

I rated this 5 star for the amount of jokes I have had reading all of Jaztimes replies to the bad experiences from people telling People to stay away & how dreadful Jaztime is. I’m so happy I read all the reviews before daring to purchase a watch from this devilish site. P.S I’m waiting for your reply grabs the popcorn

March 2, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

Anton "Knows" whats best for him, leave a 5 star review or get roasted in public. Well done my son. I grant you the opportunity to buy a watch from the leading online watch retailer, www.jaztime.com
You have arrived.

Rated 1 out of 5 stars

I was looking for a Rolex Batman

I was looking for a Rolex Batman, going their number on Facebook. Some kid answers rudely and was short and impatient. All he said was just go on website and read the FAQ. I felt like I was bothering him. This is a big ticket item, I didn’t feel I u can trust these people

February 20, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

eat @$^@

Rated 1 out of 5 stars

Owner responded speaks for itself

I’m looking for a rolex , came across Jaztime. Well, after all the reviews here. I reckon people should stay away from this guy. Look at the way he responded to customer ...

January 29, 2021
Unprompted review
Jaztime logo

Reply from Jaztime

@$^@ you

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