I wanted a custom stencil to spray paint an old script VanHalen logo on my guitar case. JB Cookie Cutters told me what to do, and they delivered with flying colors! It was fast, and delivered well p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are happy customers - we lost something needed for a party - JB Cookie Cutters mailed out a cake topper to us only a few hours after receiving our order - we got it in time and were very pleased wi... See more
The stencils were perfect size for the project needed. Your website provided an accurate picture and offered various sizes. It was easy to locate all toy story characters once I remembered their nam... See more
I have purchased several different items. Every item has been exceptional. Exactly as described. The one thing, I would like to see come with the order would be a colored picture as is shown on websit... See more
Company details
Information provided by various external sources
JB Cookie Cutters make custom cookie cutters in almost any design you can imagine. From Batman to your favorite Disney characters, we have it all! Order online!
Contact info
United States
- jbcookiecutters.com
4.8
Excellent
396 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a Godzilla Cookie Cutter
I ordered a Godzilla Cookie Cutter, reading very careful to the description to make sure I get a cookie cutter NOT a font cutter. The product description said Cookie Cutter, so I ordered it. The dough won't even come out of the cutter even after flouring the heck out of the cutter. I'm very disappointed because now I have go to my customer and tell them I have nothing to fill their order with for a Birthday on Saturday.
January 25, 2024
Unprompted review
Reply from JB Cookie Cutters
Hello Deanna,
I apologize that you're experiencing issues with the cutter. If you would like assistance, please feel free to contact us at info@jbcookiecutters.com. We can provide you with information on how to work the dough with the cutter or discuss the option of returning the item for a refund.
Thank you,
JB Cookie Cutters Customer Support
I loved having such a great selection…
I loved having such a great selection and the quick delivery.
December 24, 2023
I absolutely love these cookie cutters!
November 23, 2023
Good service
I have bought several items over the years and have always had good customer service.
November 24, 2023
your service is wonderful
your service is wonderful. your selection of cutters and stencils is vast and if you need something unusual you have it
November 23, 2023
Highly recommend
I have ordered a lot of cookie cutters and they are very well made. The website is set up very well and I can always find what I am looking for and shipping is quick.
November 23, 2023
Fast shipping and great quality…
Fast shipping and great quality stencils and cutters !
October 24, 2023
Fast shipping!
October 24, 2023
Hell yeah JB!!!
Hell yeah JB!!!! I love the product and it came fast!!! Ive been doing cakes for 16yrs and have never gotten products so fast!!! Definitely will be a returning customer Katie's kakes loves you guys keep up the great work!!!
November 2, 2023
Unprompted review
Love your cookie cutters
Love your cookie cutters. I have many. The height of each one makes it easy for cutting cookies and fondant. Got one from another company and is was not as high as yours and it didn’t work well with cookie dough
October 24, 2023
I have ordered soooo many cutters from them
I have ordered from this company for years and years. I make/decorate cakes as a side gig. they ship very quickly!
October 1, 2023
Unprompted review
Great detail but too detailed to use as cutter
Perfect likeness of Jurassic Park Logo with great detail BUT, too detailed. This may work on top of a cookie or dough as an impression but it does not work as a cutter. The spaces are too tiny and the dough breaks and gets stuck in the “cutter”. Couldn’t use it.
September 23, 2023
Great Service and quality of cutters…
Great Service and quality of cutters are excellent!
September 24, 2023
Sure it has guidance re sizing but it…
Sure it has guidance re sizing but it would be very helpful when selling something 2" small of anything. I ordered "Happy Birthday" cutter and was thinking would be an individual or at least be able to read it. I couldn't have been more wrong. The entire lettering was squeezed into 2" making it impossible to even read it. Why wouldn't anyone caution this? When I left the review on their website, it did not get published.
September 11, 2023
Unprompted review
Reply from JB Cookie Cutters
Hello, I am sorry the cutter did not work for you :( We are happy to work with you to resolve the issue. Please contact us at info@jbcookiecutters.com
Shipment went by really fast
Shipment went by really fast, quality was good and I honestly really like these cutters! It's a little complicated with the more detailed designs, with eyes, hair, nose the smaller details. theres a lot of cutters for all that, and it does get confusing trying to figure out which small cutter is for the eyes and ears, etc.. but it was good overall!
September 24, 2023
Great product
September 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.