JBS MIDLAND LTD 

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Rated 5 out of 5 stars

Good value & produce ! Kept informed throughout the whole order & delivery, Bed delivered & placed in the room, carefully, by the delivery guys, polite & friendly too. Came all wrapped up in a... See more

Rated 5 out of 5 stars

Very good delivery service to remote rural property in Devon. Kept informed of delivery schedule both email and telephone conversations, including call when they were 10 minutes away. The gentlemen al... See more

Rated 4 out of 5 stars

Apart from a problem with the first delivery I cannot fault Heatons on being extremely helpful in rectifying the issue,which was with the delivery company employed by them not Heatons themselves.Sofa... See more

Rated 5 out of 5 stars

Delivery chaps found my flat ok, as I live in an area that's very difficult to find They were very good and im so pleased with their prompt and efficient way of working. The job was completed in ab... See more

Company details

  1. Shipping Company
  2. Logistics Service

Written by the company

We are best in 2 to 3 man delivery service, we offer a wide range of flexible services carried out by our friendly and well trained teams


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All reviews

(401)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They called me to arrange delivery

They called me to arrange delivery, then on the day they called to say their delivering within 30 minutes.
Items arrived bang on time, Rajud & Lovjoti were excellent and courteous really nice couriers. A* service

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, two wonderful helpful people delivered our mirrors with care, friendly and still smiling after negotiating our stairs into the property well done lads

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Top Quality Delivery Service!

Extremely impressive service. Excellent communication in the lead up to the day of delivery - polite phone call, email, and text. Then another phone call on the morning of delivery with an ETA. The delivery was on time, my large mirror was carefully brought into my home and unpacked with great consideration to check for damage. NO DAMAGE, NO CRACKS! I've had large mirrors delivered three times by different companies in the past, all of which arrived cracked, so this is a refreshing first crack-free mirror delivery! I'm a very happy customer and highly recommend JBS.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good comms and great service

I was given good updates on when to expect my delivery of a large mirror. When Amrit arrived with it, he bought it into the room where I wanted it. He unpacked it carefully and we inspected it. No damage. Really good service.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!! We had our extra large size mirrors delivered WITHOUT CRACKS!!! Happy customer here. Will definitely choose your service from now.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery

Just had our mirror delivered and the service was as good as it gets. Kept us informed on the time of delivery and carried it into our house, unpacked it so we could check it. The team "Gurwinder and Kanwal" are very polite and professional. Thank you.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and the guy was very helpful and helped me check the mirror was in perfect condition before he left. Thank you

February 18, 2024
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience . Good contact before delivery. Delivered between times stated. Packaging removed and item checked onsite.

February 17, 2024
Unprompted review
Rated 3 out of 5 stars

I cannot recommend JBS | extremely disappointed *Issue corrected

*Update: I received a call within 2 hours of the mirror being delivered, and the personal customer service attempt to correct the issue went far. Thank you. Mistakes happened - glad JBS went out their way to try help subsequently.

I am extremely disappointed with the delivery service I recently received from JBS. I had ordered a large, heavy wall mirror from an online retailer and was thoroughly infuriated when the JBS delivery team refused to bring the packaged mirror beyond my hallway.

When I placed my order, the retailer asked for measurements of my stairs and hallway to ensure delivery would be possible directly to my front door. This set the expectation that JBS would bring the mirror inside. However, upon arrival, the team said it was only a "hallway delivery" and they would go no further.

Additionally, the delivery team was dismissive, non-communicative, and unapologetic about the contradictory delivery information from the retailer which set expectations differently.

I cannot recommend JBS.

February 17, 2024
Unprompted review
Rated 4 out of 5 stars

Day of Delivery…

On the day of delivery the experience was excellent. The driver, Harry, phoned us half an hour ahead of delivery as promised. On arrival he carried the mirror into the house and helped to unpack it so it could be checked. All very efficient.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Would use again. Contact was efficient to organise a date and time, confirmation given and a phonecall 30 mins before delivery. Pleasant delivery guys

February 14, 2024
Unprompted review

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