Purchased JCB Tradesman 2F. Great phone, good price easy to set up. I had a query re ringtones, contacted JCB, responded in minutes & ended up calling me back to talk me through it. Great service & go... See more
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Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... See more
Company replied
The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... See more
Company replied
No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.
Company details
Written by the company
The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.
Contact info
Southlands Wybunbury Lane, CW5 7HH, Nantwich, United Kingdom
- support@jcbphone.com
- jcbphone.com
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Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Fantastic rugged tablet great for construction workers me…
Fantastic rugged tablet great for me work being a construction site manager and Roy is great person to deal even out of hours he replies instantly if you need help and advice. Definitely deal with JCB phones next time. Kind Regards Craig Cooper Jersey Channel Islands

Reply from JCB Phone
Over heats on charge
Bought this phone for my husband who is a mechanic he had this phone 2 days and the over heating from the phone is a major issue. Contacted jcb on Saturday and still awaiting reply! Amazon have been fantastic and done a replacement on the hope it's just a faulty battery... wee shall see
JCB smart phone
The quality is great and the easy aldering and speedy delivery and with 2 years guarantee makes the haul experience great

Reply from JCB Phone
I had a query
I had a query, after I sent a email which was replied to with in 30 mins (fantastic service) I placed my order. Very good product, arrived when they said it would, I would recommend JCB phone's.

Reply from JCB Phone
For the price it's superb
For the price it's superb. Wifi, bluetooth, tethering, and WhatsApp. The torch is handy too. Glad to be rid of my smartphone.

Reply from JCB Phone
It arrived through the post quickly,and…
It arrived through the post quickly,and it was easy to set up.The only thing that could make an improvement,is for JCB to make a folding case for the phone

Reply from JCB Phone
bad start for simple phone…
just received phone when transfering contacts it lost half of names but not numbers many tec buffs have tryed unsuccesfully topair in blutooth without handsfree its useless
really wonderful phone
Well the best thing about it is the matt colouring which means there is no glare on the phone when I look at pictures.

Reply from JCB Phone
phone do not work been emailing…
phone do not work been emailing requesting refund and return no response anywhere its very difficult now i will have put chargeback
Why as for a review so soon
Not sure what I like or dislike yet as I have only had the phone a few weeks.
Why do I get pestered for a review. Ask me in 12 months and I can give a review of the product.
The delivery was good and on time.
Great customer service
Great customer service. Roy Taylor was excellent. The back of the Tradesman phone was tricky to get off. Roy’s advice solved the problem. He also expedited delivery of the phone which was urgent as my brother was in hospital and needed it quickly.

Reply from JCB Phone
Phone came quickly easy to set up no…
Phone came quickly easy to set up no issues phone feels great to use good spec for the price happy with the purchase.

Reply from JCB Phone
JCB: still putting the Great into Great Britain.
I have used a JCB Tradesman phone for many years and it has been just the job for me. The new model 3 was required as 3G is being phased out. It is a bit on the big side compared with my model 2, but I hope l’ll get used to that. I found the company easy to communicate with (thanks For all your prompt and patient advice, Ray). Good to support this British based company.

Reply from JCB Phone
Not really that tough!
Bought direct rather than eBay, so had to pay postage. No instruction manual, tiny amount of onboard storage. Keyboard clunky with small buttons. First time dropped, proper dented, so not really very tough.
Excellent call quality, surprisingly well featured almost indestructible!
This was bought a choice to use a non smart phone whenever possible - but it had to be good at the basics. And the Tradesman3 is excellent - call quality and sound are crystal clear. I’m impressed that the JCB phone can pick up 4G in my home. No other phone smart or dumb has ever been able to do this. It proved a godsend as a very effective wifi hotspot when my broadband went down recently. It has Whatsapp and other features that are difficult to do without now such as Wifi calling and LTE. With bluetooth you can connect headphones and keyboards easily. It’s an unusual phone, perhaps not beautiful in the conventional sense, but very good at what it does. You can even drop it in the bath without worrying! Minor niggle - a physical screen lock would be easier than key based faffing.

Reply from JCB Phone

Reply from JCB Phone
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