JCB Phone Reviews 92

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Purchased JCB Tradesman 2F. Great phone, good price easy to set up. I had a query re ringtones, contacted JCB, responded in minutes & ended up calling me back to talk me through it. Great service & go... See more

Rated 3 out of 5 stars

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... See more

Company replied

Rated 5 out of 5 stars

The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... See more

Company replied

Rated 4 out of 5 stars

No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.

Company details

  1. Cell Phone Store

Written by the company

The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.


Contact info

4.0

Great

TrustScore 4 out of 5

92 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fantastic rugged tablet great for construction workers me…

Fantastic rugged tablet great for me work being a construction site manager and Roy is great person to deal even out of hours he replies instantly if you need help and advice. Definitely deal with JCB phones next time. Kind Regards Craig Cooper Jersey Channel Islands

November 11, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 2 out of 5 stars

Over heats on charge

Bought this phone for my husband who is a mechanic he had this phone 2 days and the over heating from the phone is a major issue. Contacted jcb on Saturday and still awaiting reply! Amazon have been fantastic and done a replacement on the hope it's just a faulty battery... wee shall see

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

JCB smart phone

The quality is great and the easy aldering and speedy delivery and with 2 years guarantee makes the haul experience great

November 8, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 5 out of 5 stars

I had a query

I had a query, after I sent a email which was replied to with in 30 mins (fantastic service) I placed my order. Very good product, arrived when they said it would, I would recommend JCB phone's.

November 5, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 5 out of 5 stars

For the price it's superb

For the price it's superb. Wifi, bluetooth, tethering, and WhatsApp. The torch is handy too. Glad to be rid of my smartphone.

November 4, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 4 out of 5 stars

It arrived through the post quickly,and…

It arrived through the post quickly,and it was easy to set up.The only thing that could make an improvement,is for JCB to make a folding case for the phone

October 29, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 5 out of 5 stars

really wonderful phone

Well the best thing about it is the matt colouring which means there is no glare on the phone when I look at pictures.

October 1, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 5 out of 5 stars

Very helpful

Very helpful. Fast delivery.

September 2, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 3 out of 5 stars

Why as for a review so soon

Not sure what I like or dislike yet as I have only had the phone a few weeks.
Why do I get pestered for a review. Ask me in 12 months and I can give a review of the product.
The delivery was good and on time.

August 16, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. Roy Taylor was excellent. The back of the Tradesman phone was tricky to get off. Roy’s advice solved the problem. He also expedited delivery of the phone which was urgent as my brother was in hospital and needed it quickly.

August 12, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

Rated 5 out of 5 stars

JCB: still putting the Great into Great Britain.

I have used a JCB Tradesman phone for many years and it has been just the job for me. The new model 3 was required as 3G is being phased out. It is a bit on the big side compared with my model 2, but I hope l’ll get used to that. I found the company easy to communicate with (thanks For all your prompt and patient advice, Ray). Good to support this British based company.

June 27, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review it was so lovely to read, the JCB Tough Phone team.

Rated 2 out of 5 stars

Not really that tough!

Bought direct rather than eBay, so had to pay postage. No instruction manual, tiny amount of onboard storage. Keyboard clunky with small buttons. First time dropped, proper dented, so not really very tough.

June 18, 2024
Rated 5 out of 5 stars

Excellent call quality, surprisingly well featured almost indestructible!

This was bought a choice to use a non smart phone whenever possible - but it had to be good at the basics. And the Tradesman3 is excellent - call quality and sound are crystal clear. I’m impressed that the JCB phone can pick up 4G in my home. No other phone smart or dumb has ever been able to do this. It proved a godsend as a very effective wifi hotspot when my broadband went down recently. It has Whatsapp and other features that are difficult to do without now such as Wifi calling and LTE. With bluetooth you can connect headphones and keyboards easily. It’s an unusual phone, perhaps not beautiful in the conventional sense, but very good at what it does. You can even drop it in the bath without worrying! Minor niggle - a physical screen lock would be easier than key based faffing.

June 5, 2024
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Reply from JCB Phone

Thank you so much for your wonderful review.

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