J Child Mechanical Plumbing Gas Ltd Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The team display excellent customer service and went the extra mile to get out to us and fix our heating and hot water issues knowing we had a new baby in the house too. We had two engineers out to as... See more

Rated 5 out of 5 stars

This company was the best,they come round when they said,and then they looked at the problem,they where round the next day job done, the tank had gone not holding the pressure no more,they put in a ex... See more

Company replied

Rated 5 out of 5 stars

John has serviced my boiler and has done other plumbing jobs for me for several years. He is always friendly, courteous, punctual and does a very good job. I have asked his advice on other plumbing m... See more

Company replied

Rated 5 out of 5 stars

John came at the start of the lockdown promptly to effect a temporary fix to our failed heating system and returned when the lockdown was eased to do a permanent fix. My wife is shielded and at the ti... See more

Company replied

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Engineer
  4. Gas Installation Service
  5. Radiator Repair Service

Information provided by various external sources

We are a family run Heating, Gas and Plumbing business with over 20 years experience in both commercial and domestic fields. We cover jobs relating to boiler servicing and installations, underfloor heating, air source heat pumps, heating controls, general heating and plumbing. We pride ourselves on offering customers excellent service and communication from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

One the best company I used

This company was the best,they come round when they said,and then they looked at the problem,they where round the next day job done, the tank had gone not holding the pressure no more,they put in a external tank on it,hid it in a kitchen unit,they were so clean they left the place spotless,even had over shoes on,very happy

March 17, 2026
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for taking the time to leave us a review Gary, much appreciated.

Rated 5 out of 5 stars

Highly recommend…

The team display excellent customer service and went the extra mile to get out to us and fix our heating and hot water issues knowing we had a new baby in the house too. We had two engineers out to assess and carry out some fixes- they worked well together to communicate and share what had been done on the previous visit and worked persistently until our heating and water issues were solved. Prompt and efficient service. Thank you! Would highly recommend

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived on time, work took longer than expected but the job was completed in one day - would have no hesitation in recommending and will definitely use again.

November 24, 2020
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the positive review Karen, much appreciated.

Rated 5 out of 5 stars

Helpful and professional service

In disconnecting and reconnecting our gas for our new cooker, John and his assistant explained what would be happening, what might be a complication and even moved our old range for us. The invoice was detailed and the costs were clear.

November 11, 2020
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Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the review Gwen, so pleased it all worked out with the new cooker. We appreciate you taking the time to leave us a review. :)

Rated 5 out of 5 stars

Annual service

Friendly efficient service, as always

November 5, 2020
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Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for taking the time to leave us a review, we appreciate it very much. :)

Rated 5 out of 5 stars

Boiler service and leaking toilet repair

I contacted J Child to discuss a boiler service and repair of a leaking toilet. A visit to assess the tasks and provide a quote was quickly arranged and follow up visit to complete the service and repair the toilet was equally straightforward. Quotes were all very clear, the work was completed to a high standard and I would have no hesitation in recommending John. Excellent job by a friendly and efficient team.

October 26, 2020
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Reply from J Child Mechanical Plumbing Gas Ltd

Thank you very much for your review Wendy, we are very pleased to hear that you were happy with our service and will be recommending us to others. :)

Rated 5 out of 5 stars

Great service you can trust

This is the second time John and his team have come to my rescue. Great service that you can trust

September 30, 2020
Unprompted review
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Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the feedback Hilary and we look forward to being able to give you another great service in the future.

Rated 5 out of 5 stars

A very satisfied customer.

John has serviced my boiler and has done other plumbing jobs for me for several years. He is always friendly, courteous, punctual and does a very good job. I have asked his advice on other plumbing matters and he is always willing to discuss and offer solutions. I would happily recommend him to anyone in need of a good plumber.

September 25, 2020
Unprompted review
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Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the fabulous feedback Pat, we appreciate it very much. :)

Rated 5 out of 5 stars

Consistently excellent

John Child is always excellent. Extremely helpful, friendly and professional. Always willing to troubleshoot. He has undertaken large and small jobs for us (whole bathroom refit including moving of door and toilet, tiling, emergency pipe repair), and the standard of work has been consistently excellent.

September 24, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the great review and for supporting our business - we value your feedback and endeavour to continue our excellent service.

Rated 5 out of 5 stars

Consistently reliable and helpful service

We have used John Child for the past several years for our central heating and gas fire servicing and maintenance. They are infinitely better than our previous experiences of contract based servicing wherein we seemed always to have pay more than the monthly contract sum.

We would recommend them for wholly honest and reliable service and helpful advice at all times.

September 24, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for the review Pam, happy to hear that you would recommend us to others. :)

Rated 5 out of 5 stars

Fab and friendly service

Fab and friendly service. Also very good at explaining the issues and answering questions.

September 24, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thanks for taking the time to leave us a review. It's always nice to hear we've got another happy customer! :)

Rated 5 out of 5 stars

Polite and professional.

August 10, 2020
Unprompted review
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Reply from J Child Mechanical Plumbing Gas Ltd

Thanks for taking the time to leave us a review Stan, much appreciated.

Rated 5 out of 5 stars

Great Service

Couldn't be happier with work John carried out. Whole process from start to finish was quick, efficient and great communication. I have had regular boiler services carried out as well as other jobs over the years and found John and his team to be professional and work to a very high standard and always left my home immaculate.

July 20, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thanks for the great review Joe, much appreciated! Thank you for supporting our business. :)

Rated 5 out of 5 stars

Excellent Job!!

John came and carried out some work in office and I can highly recommend him! He came when he said he would, he carried out the work just as we wanted and he was quick, efficient, thorough and nice and friendly. Would use him again and again

July 16, 2020
Unprompted review
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Reply from J Child Mechanical Plumbing Gas Ltd

Thanks for taking the time to leave us a review, we always enjoy receiving positive feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service clearly communicated from the outset, flexible on timing and the plumber was helpful and knowledgeable really impressed

July 14, 2020
Unprompted review
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Reply from J Child Mechanical Plumbing Gas Ltd

Thanks for taking the time to leave us a review! We appreciate the positive feedback and endeavour to offer this service to all our customers.

Rated 5 out of 5 stars

Annual Boiler Service

Carried out annual boiler service and other work, great job. Punctual, efficient and left premises tidy. Thoroughly recommend. This is the only company we use for this type of work.

July 13, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for taking the time to leave us a review. :)

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service, very professional, and easy to deal with, I would highly recommend .

July 11, 2020
Unprompted review
J Child Mechanical Plumbing Gas Ltd logo

Reply from J Child Mechanical Plumbing Gas Ltd

Thank you for taking the time to leave us a review. :)

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