JD Gyms - Barnsley Reviews 

319
TrustScore 3.5 out of 5

3.7

Near Screwfix & Plumb Centre, Twibell St, S71 1DL Barnsley, Yorkshire, GB


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Rated 5 out of 5 stars

Somewhere I enjoy going to everyday .The place is spotless,well equipped gym, staff are friendly, would recommend this gym to anybody.

Company replied

Rated 4 out of 5 stars

there was some good machines ans the sauna was really nice but i think some new machines such as a lat pull over would be needed and very popular

Company replied

Rated 4 out of 5 stars

I really like the new glute area offering more equipment besides traditional machines you’d find in any other gym. Hybrid area is great too for CrossFit. On the downside, it gets busy with lots of hog... See more

Company replied

Rated 4 out of 5 stars

I’ve had no issue with the gym itself but the women’s toilets are mad. Majority of the time there’s no soap (esp when hitting peak hours later in the day) which is filthy in a gym, like 2 of the doors... See more

Company replied


Company details

  1. Gym

About JD Gyms - Barnsley

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Near Screwfix & Plumb Centre, Twibell St, S71 1DL, Barnsley, Yorkshire, United Kingdom

  • 1226337677

3.7

Average

TrustScore 3.5 out of 5

319 reviews

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3.7

All reviews

(319)

4,429 reviews in the last 12 months

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Rated 3 out of 5 stars

Like going to a youth club

Like going to a youth club, rundown equipment and pins missing

January 11, 2025
Unprompted review
JD Gyms - Barnsley logo

Reply from JD Gyms - Barnsley

Hi there

We understand your disappointment with your recent experience. We strive to provide a positive and enjoyable experience for all our members. We appreciate your feedback and will use it to improve our facilities and ensure a better experience for future visitors.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

The gym is clean and well stocked with…

The gym is clean and well stocked with equipment it has everything I need for a work out .
The only minus point is maybe there could be classes at different times of the day , I go early morning before work or between 1 and 4 after work and there are none.

January 15, 2025
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Reply from JD Gyms - Barnsley

Hi there

We appreciate your feedback and are glad you find our gym clean and well-equipped.

We understand the importance of having classes at convenient times and are always looking for ways to improve our offerings. We will take your suggestion into consideration as we plan our future class schedules.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

5 days after joining and with the…

5 days after joining and with the initial payment coming out of my bank account, I am still waiting for my membership details ( membership number etc) to be emailed, upon sending an enquiry ticket to customer services, I received a reply stating it will take up to 14 working days before someone looks into it, I’m sorry to say that I find this unacceptable and dismissive.

January 13, 2025
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Reply from JD Gyms - Barnsley

We understand your frustration with the delay in receiving your membership details.

We strive to provide a seamless experience for all our members and apologise for the inconvenience this has caused. We are working to improve our response times and ensure that all inquiries are addressed promptly.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Very poor

Very poor
Been unable to get access since I signed up on Sunday . I’ve emailed and 14 days till I get a response . That’s half my first month out of the window .

January 12, 2025
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Reply from JD Gyms - Barnsley

We understand your frustration with the delay in accessing your account. We are working to resolve this issue as quickly as possible and apologise for the inconvenience.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

I have just joined as a member of the Barnsley Gym

I have just joined as a member of the Gym in Barnsley, I find it okay for training and the equipment is good. I also like to use the Sauna and Showers and changing rooms. The changing rooms are spacious with toilets and Sauna entrances off them. The Saunas are single sex only. There are hairdryers in the changing rooms which are free to use . I have only used it for a few weeks since I joined as I have been suffering from Flu. But when I get back to full health I will use the facilities again 3 to 4 times per week.

January 10, 2025
Unprompted review
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Reply from JD Gyms - Barnsley

We appreciate you taking the time to share your experience. It's wonderful to hear that you're enjoying the facilities, especially the equipment, sauna, and changing rooms. We understand that you've been dealing with the flu, and we hope you're feeling better soon.

We look forward to welcoming you back to the gym when you're feeling fully recovered.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Gym is decent, timekeeping is shocking

Gym is decent, what worries me the most is the pink haired cleaner, it is currently 5.10 as I write this status and the changing rooms haven’t even been opened. She doesn’t do her job properly and is seen sitting down in back room and the changing rooms. It’s becoming a joke now as fitness and health is a priority. The sauna should be available from 5am. Not 5.15am and freezing cold

December 31, 2024
Unprompted review
Rated 4 out of 5 stars

Great gym

Great gym, good atmosphere. Equipment is starting to get tired though.

November 22, 2024
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Reply from JD Gyms - Barnsley

Hi Ryan, thanks for the review and 4* rating! Glad to hear you are enjoying the gym.
If you have any concerns about the equipment specifically, please do not hesitate in contacting our management team on: Barnsley@jdgyms.co.uk for them to report to the appropriate channels.

Best wishes,
The JD Gyms Team.
💚


Rated 3 out of 5 stars

Great Facilities, but Lacking Guidance for Newcomers

The environment is very clean and hygienic; the bathrooms, showers, and changing rooms are well-maintained. However, the WiFi connection is not very strong and often unreliable. When I mentioned it was my first time here, I was only shown the location of the changing rooms and showers. I asked for a program to help with weight loss but was told I’d need to speak to a personal trainer for that, and no further details were provided. I didn’t even know how to use some of the equipment and had to ask a friend who recommended this place or look it up online. I believe the staff should assist newcomers with basic guidance on equipment use and general information. This kind of support would help new members feel more comfortable and confident.

October 17, 2024
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Reply from JD Gyms - Barnsley

Hi there, Thank you for leaving us a review for our Barnsley gym.
We absolutely do offer inductions to all of our new/existing members. If you would like to book an induction, please get in touch with your gym directly and a member of the team can help book you into one of our induction slots with a Fitness Coach. Or you can email the manager on Barnsley@jdgyms.co.uk

This will be a dedicated session with one of our Fitness Coach's to give you a basic understanding of the equipment we have so you feel comfortable and safe when working out.

Alternatively if you are looking for a bespoke weight loss plan (any other fitness goal also) All our gyms have a number of qualified Personal Trainers, each with their own expertise and methods. The PT board, which you will find on the wall inside the gym has all of their contact details on for you to get in touch with them, or a manager in club would be able to introduce you to them.

We hope this helps.

Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

There is an excellent selection of…

There is an excellent selection of equipment loads of benches and free weights. All the machines have brilliant range of motion for a great stretch while training staff seem great The gym itself nice and clean although I kind of prefer the slightly untidy rustic look. ( just my preference). Overall I believe I will be staying with jd gym.

October 17, 2024
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Reply from JD Gyms - Barnsley

Wow! Thanks for the 5star review and comments Andre! It's really made our day and our team in Barnsley will be loving it! 😀
however we will keep them on their toes in terms of gym tidiness/not the "rustic" look 😉
Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Relaxed environment everyone there to…

Relaxed environment everyone there to help when needs be took me time to go to gym but didn’t feel out of place here at all

September 24, 2024
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Reply from JD Gyms - Barnsley

Hi there Mel. Thanks for the 5star review! Glad to hear that you are enjoying the gym and found it a comfortable environment in Barnsley straight away.
Keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Lack of communication over the app

The app will not let generate a qr code for me to enter the gym so I am paying for a membership for no reason I have emailed them twice to sort this issue and had no response at all from them

September 25, 2024
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Reply from JD Gyms - Barnsley

Hello, thank you for leaving a review. However we are disappointed to hear that you have had troubles accessing the QR code through the app and more so the issues you have had about getting in touch with a member of our team in Barnsley.


As a quick fix to get you on the gym floor, you are more than welcome to go to the gym and press the green "push for assistance button(hold for a couple of seconds, not like a door bell) in the entrance. This will alert a member of the team that you are at the entrance and they will allow you access. In this time they can have a look into your app in club to rectify any issues with allowing you access.

On top of this we will also forward on your comments to the team in Barnsley for them to get in touch with you for any possible remote assistance they can offer.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym

I was a bit nervous about joining a gym for the first time in my 40’s but I felt at ease as soon as I walked in. It has a good atmosphere, plenty of equipment to choose from and the changing facilities are spotless.
I think I’ve finally got the gym bug everyone talks about. Look forward to going every time

August 13, 2024
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Reply from JD Gyms - Barnsley

Wow! Thanks for the 5star review Emma and the comments. It's really made our day & the gym bug is certainly not the worst bug you can have 😀 Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

1.not organized

1.not organized
2. Broken equipment
3. Not a nuff equipment
4. Bumbbells missing

August 15, 2024
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Reply from JD Gyms - Barnsley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

Welcoming, with a wide range of ages and body shapes.

I have only recently joined this gym, so am reviewing on just a few visits so far. The staff seem very knowledgeable and helpful, providing all the information I needed to make a judgement about joining, then later giving me a thorough induction as a member. The facilities are good, although my previous gym had a little cafe where non-member family and friends could meet me for a cuppa after a session, which was nice and lead to some of them joining. The equipment is clean, but my only gripe is that a few of the weight pins are missing, rendering the equipment they belong to unusable. I was advised to just take one from a machine which was not being used, but that just seems to be passing the problem on.
Having said that, everything else is great, and fellow users are a really good mix of ages, shapes, and levels of fitness. I can see myself being a member for quite some time.

July 31, 2024
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Reply from JD Gyms - Barnsley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Gone downhill

I signed back up after 5 months away from this gym and was i in for a shock the gym feels dirty as soon as i walked in the changing rooms there was a funny smell,the gym floor isnt much better the equipment is showing its age ,everything is either loose and rickety,squeeking or got adjuster handles missing (benches and pin loaded) definitely in need of a revamp if it wants to keep up with other gyms in the area

July 19, 2024
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Reply from JD Gyms - Barnsley

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on barnsley@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Overall a awesome gym

Overall a awesome gym, just needs updating and maintenance on some of the equipment.

July 17, 2024
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Reply from JD Gyms - Barnsley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Tank you for the feedback, we will use this to help us improve our member journey.

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Full choice of exercises

Plenty of equipment and classes for everyone

June 13, 2024
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Reply from JD Gyms - Barnsley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

So far so good

So far so good, clean plenty of machine, could do with more bar bell weights for training arms but that’s nowt,

July 3, 2024
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Reply from JD Gyms - Barnsley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Making my self a member again,👍

I’ve been a member of jd Barnsley since it opened day one.I froze my membership because of an operation because the operation was complicated I was off longer than I thought I would so jd cancelled my membership and now the price has gone up,but it was really easy to make a new member and I’m glad to be back,👍🙏🏼

July 7, 2024
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Reply from JD Gyms - Barnsley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

This gym went from having the worst car…

This gym went from having the worst car park a gym could have to being the smoothest and best car park a gym could have! Thank you for resurfacing that car park! I no longer have to worry about getting lost in a sinkhole crater in the car park!

July 8, 2024
Unprompted review
JD Gyms - Barnsley logo

Reply from JD Gyms - Barnsley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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