JD Gyms - Batley Reviews 

294
TrustScore 4 out of 5

4.0

Bradford Road, WF17 6HU Batley, England, GB


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Rated 5 out of 5 stars

A wonderful gym with a great atmosphere. The staff I interact with (Abby, Amber, Miah and Tez) are grade A people. Polite, happy and always making time for me. In a day and age where employees do the... See more

Company replied

Rated 3 out of 5 stars

I was a former member, but cancelled my membership as I work night shifts. Rejoined as JD Gym's are now 24 hour, which is great. However as the changing rooms, showers and sauna are locked from late u... See more

Company replied

Rated 3 out of 5 stars

There needs to be about half rectangular bench press Seats so some of our weight trainers can left the heavy weight using the edge of the chair to give a momentum when lifting these heavy weights fr... See more

Company replied

Rated 5 out of 5 stars

It was very simple to join online for my daughter and I. Our first visit we were greeted by a friendly young girl and she showed us around all areas of the gym including the female showers and sauna.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Batley

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Bradford Road, WF17 6HU, Batley, England, United Kingdom

  • 1924667950

4.0

Great

TrustScore 4 out of 5

294 reviews

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4.0

All reviews

(294)

4,401 reviews in the last 12 months

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Rated 4 out of 5 stars

Great facilities

Great facilities, although limited choice of classes.
Difficulty entering sometimes if nobody on reception as I do not have a smartphone .

November 8, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there Stewart, thank you very much for taking the time to leave us a review and the 4* rating! if you do have any problems accessing the app without the use of a smart phone please feel free to speak to the General Manager at the Batley gym the next time you visit, and they can help with your access going forward or drop your gym an email on: Batley@jdgyms.co.uk if you can’t see a manager to speak to 👍 The JD Gyms Team 💚

Rated 1 out of 5 stars

You get what you pay for

I believe the gym is set in a good location, good for the community however it is overcrowded. There should be a cap on the number of people allowed at a given time, the gym is always a mess, and showers/toilets are disgusting and I know that this isn't always in control of the people that work there, however I have seen personal trainers leave their weights behind when training people and some of the trainers are more interested in talking to others rather than observing what's happening in the gym.

The gym has invested in new equipment which is great but this gets misused and equipment is always broken, and the staff should speak to members when misusing equipment

October 20, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about overcrowding and the cleanliness of the gym.

We strive to provide a clean and enjoyable environment for all members, and we are committed to addressing these issues. We will take your feedback into consideration as we continue to improve our facilities and services.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Would prefer if the classes were also…

Would prefer if the classes were also female only as I don't feel comfortable in mix group

November 3, 2024
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Reply from JD Gyms - Batley

Hi there

We understand your preference for female-only classes. We appreciate your feedback and will consider it as we plan future offerings.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

should make it so you can use cash on…

should make it so you can use cash on vending machine

October 15, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi Jake, thank you for taking the time to leave us a review, we love to see the 4 stars.

We appreciate your feedback regarding the payment system we have for vending machines. The contactless process offers our members and staff more security and less items that you have to carry around 😊

Best wishes,
The JD Gyms Team.
💚



Rated 5 out of 5 stars

Availability and support from staff…

Availability and support from staff there

October 15, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there Labraiz. Thanks for the 5star review! Glad to hear that you are enjoying the Batley gym, the team there will be over the moon with your comments! Keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good clean gym plenty of space

Good clean gym plenty of space, it’s got pretty much everything I can think of

October 5, 2024
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Reply from JD Gyms - Batley

Hi Brodgan, thanks for the review - The team in Batley will be loving the 5 *s!!
If you ever get stuck for ideas in our well equipped gym, feel free to ask one of our team for something new as they usually have something up their sleeve!

The JD Gyms Team
💚

Rated 5 out of 5 stars

Great gym

Great gym, good people, customer service could be a little faster and more efficient but i really have had no problems

September 28, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there Oliver. Thanks for the 5star review! Glad to hear that you are enjoying our gym in Batley.

However, if there is anything more thee team can do to improve your experience, please do not hesitate in contacting the team on: Batley@jd gyms.co.uk

keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Smells very bad

Smells very bad

September 24, 2024
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Reply from JD Gyms - Batley

Hi there Mohammed. Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving, however if it something that is effecting your experience on the day, please do not hesitate to tell a member of thee team as it may something they can rectify immediately. Best wishes The JD Gyms Team Hi there Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving! Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym with wonderful staff

A wonderful gym with a great atmosphere. The staff I interact with (Abby, Amber, Miah and Tez) are grade A people. Polite, happy and always making time for me. In a day and age where employees do the bare minimum for their pay cheques, these guys go above and beyond the call of duty. Definite assets to the JD family and their friendliness and work ethic is reason enough to keep me as a member.

September 27, 2024
Unprompted review
JD Gyms - Batley logo

Reply from JD Gyms - Batley

😊 Hi there Mazhar. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience with our Batley team, Tez and the team will be over the moon with 5 stars⭐ 💪 The JD Gyms Team 💚

Rated 5 out of 5 stars

Always clean

Always clean, staff very helpful, good vending machines

May 27, 2024
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Reply from JD Gyms - Batley

Hi there

Thank you for your lovely review, it means the world to us 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

More new equipment will be required

More new equipment will be required, somebody need help with exercise but some of the exercises machine is to old.

August 2, 2024
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Reply from JD Gyms - Batley

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Thank you for your feedback, it really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Turned up for a spin class today .

Turned up for a spin class today .. no tutor turned up or JD Staff there to explain or to apologise for the changes to the schedule. I understand people are ill etc. But it would have been appreciated for a member of theJD team to notify me on arrival or leave a notice on the studio door rather then me sitting around for 10 mins waiting until another person attending the class to inform everyone.

August 4, 2024
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Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We understand how this was frustrating for you and apologise for the inconvenience it caused.

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

The ladies gym is good but I feel the…

The ladies gym is good but I feel the equipment is very less and the room is very small

July 26, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Do not recommend for any already nervous new start women

Terrible atmosphere no staff around to assist in showing a first time member around and the ladies own section was just a small space on a corner with very very minimal equipment

July 25, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

All Worked Out Well In The End

I had been a member at JD Batley on and off over the years since it opened. It’s a big spacious gym with plenty of cardio machines and a good atmosphere. Having rejoined recently I discovered PIN entry is no longer available and has been replaced by QR codes. Having no data on my phone I was dependent on JD WiFi to gain entry. Half the the time it worked and when it didn’t I had to seek assistance with a staff member. Mea and Amber were always super helpful, smiley and polite on occasions when this happened. Unfortunately the manager was unhelpful in the matter and quite unpleasant. I cancelled my membership and have since joined PureGym which allows access with a PIN. I can quite honestly say I am over the moon with my new gym and delighted that something good has come out of a disappointing experience

July 7, 2024
Unprompted review
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

The variety of equipment and how well…

The variety of equipment and how well organised the place is

July 16, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

It is a very nice

It is a very nice, clean and spacious gym even the ladies section. However I wish they would include more gym equipment such as more gym machines in the ladies section as I feel more comfortable in the ladies only section.

July 7, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Thanks for the 4 star review and comments. We appreciate your feedback and will take it into consideration to enable a better customer experience.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, machines and atmosphere

June 28, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym access was a problem when I got the…

Gym access was a problem when I got the membership. The person on the floor was not very understanding about the access not coming through from the back end.

July 3, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Staff very helpful and made up there’s…

Staff very helpful and made up there’s a ladies gym.

June 30, 2024
JD Gyms - Batley logo

Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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