Overall a solid gym,equipments good though there is a limited amount of certain machines,which does lead to long waits but apart from that it is a solid gym,the people at the gym are rather pleasant a... See more
Company replied
Unit 1, Morston Point, Manchester Road, BL2 1HA Bolton, Greater Manchester, GB
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Overall a solid gym,equipments good though there is a limited amount of certain machines,which does lead to long waits but apart from that it is a solid gym,the people at the gym are rather pleasant a... See more
Company replied
JD is a good gym with great PTs. It's like most gyms, gets busy in peak periods and occasional machines need fixing but never not been able to complete a workout. Saunas are small but not heavily used... See more
Company replied
Good range of machines, some totally different than they have in other gyms which is brilliant. The cable machines are always busy yet there is never enough attachments for everyone which leads to lin... See more
Company replied
After a long break and searching for the right gym, I joined JD Gym Bolton and started training with Seth. I’ve met many instructors over the years, but Seth is truly one-of-a-kind. He’s goal-orie... See more
Company replied
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Unit 1, Morston Point, Manchester Road, BL2 1HA, Bolton, Greater Manchester, United Kingdom
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Reply from JD Gyms - Bolton

Reply from JD Gyms - Bolton
great experience.satisfying calming soothing environment .

Reply from JD Gyms - Bolton
After a long break and searching for the right gym, I joined JD Gym Bolton and started training with Seth. I’ve met many instructors over the years, but Seth is truly one-of-a-kind. He’s goal-oriented, always encouraging, and genuinely invested in my progress. Even when I’m not feeling motivated, he’s there to lift me up, set daily goals, and hold me accountable. Seth makes it feel like my success is his personal mission, always checking in and never letting me slack. I couldn’t ask for a better trainer – he’s simply the best!
Also Sam is a fantastic manager at JD Gym Bolton! He’s always friendly, approachable, and willing to help with anything you need. His positive attitude creates a great environment for everyone. I always leave feeling motivated and supported. Highly recommend this gym under Sam’s leadership!

Reply from JD Gyms - Bolton
The staff should be more prepared… the room upstairs is closed at 8pm which is not good…
Just one guy there work so hard… very nice man, he’s a blonde taller man!!

Reply from JD Gyms - Bolton
I do enjoy my time in the building. The facilities are amazing

Reply from JD Gyms - Bolton
There are too many thieves in there who stolen my hat and shoes.
If you leave or forget something in the gym the staff will throw it away although they have to put it in the lost property everything they found, they can't walk back to the that area so the pin is closer.
This is bolton gym.

Reply from JD Gyms - Bolton
It’s been really good the gym is so vice and comfortable and the equipment are easily accessible and easy to use

Reply from JD Gyms - Bolton

Reply from JD Gyms - Bolton
I have been a member of JD Bolton approaching 4 years, and although staff members have come and gone, Sam has remained loyal to the cause. As well as being approachable he is popular with members and is a definite asset to the club.
My rating would have been Five stars, but currently there are too many members for the size of the club. Larger promises or a Gold, Silver membership could be viable options.

Reply from JD Gyms - Bolton
"Misleading Offer and Poor Customer Service"
I signed up for a membership at JD Gyms Bolton after seeing their "FLASH SALE! 1ST MONTH £10" offer. The promotion clearly stated that the first month would be £10 with no joining fee, followed by a monthly payment of £24.99. However, when I signed up in person, the £10 offer wasn't available on the kiosk, and I was charged the full £24.99.
I raised the issue with a staff member, and she assured me that I would be refunded the difference. Despite following her instructions and paying the full amount, I never received the promised refund. When I followed up with the gym manager the next day, I was told that no refund would be issued, which directly contradicts what I was told initially.
This experience has left me very disappointed. The advertised offer was misleading, and I was given conflicting information by staff. I expected better transparency and customer service from a well-known gym brand. Be cautious if you're considering signing up during a promotion – it may not be honored as advertised.

Reply from JD Gyms - Bolton
Some of the equipment is good but there is a lot of of equipment under repair.
The weights are here there and everywhere, no one puts the weights back after using equipment, dumbbells are all over the place and don't match.
People don't clean the equipment after use, no standards kept at all... I have been a member for under a week and I'm already going to be cancelling after my first month.
Needs much improvement!!!

Reply from JD Gyms - Bolton
I gained a lot of muscles and lost weight as well I like jd

Reply from JD Gyms - Bolton
Gym looks good, but need to upgrade machines and rest of the stuff . Add more items

Reply from JD Gyms - Bolton

Reply from JD Gyms - Bolton
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