JD Gyms - Bolton Reviews 

367
TrustScore 4 out of 5

4.0

Unit 1, Morston Point, Manchester Road, BL2 1HA Bolton, Greater Manchester, GB


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Rated 4 out of 5 stars

Overall a solid gym,equipments good though there is a limited amount of certain machines,which does lead to long waits but apart from that it is a solid gym,the people at the gym are rather pleasant a... See more

Company replied

Rated 4 out of 5 stars

JD is a good gym with great PTs. It's like most gyms, gets busy in peak periods and occasional machines need fixing but never not been able to complete a workout. Saunas are small but not heavily used... See more

Company replied

Rated 3 out of 5 stars

Good range of machines, some totally different than they have in other gyms which is brilliant. The cable machines are always busy yet there is never enough attachments for everyone which leads to lin... See more

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Rated 5 out of 5 stars

After a long break and searching for the right gym, I joined JD Gym Bolton and started training with Seth. I’ve met many instructors over the years, but Seth is truly one-of-a-kind. He’s goal-orie... See more

Company replied


Company details

  1. Gym

About JD Gyms - Bolton

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Unit 1, Morston Point, Manchester Road, BL2 1HA, Bolton, Greater Manchester, United Kingdom

  • 1204803608

4.0

Great

TrustScore 4 out of 5

367 reviews

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4.0

All reviews

(367)

4,594 reviews in the last 12 months

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Rated 5 out of 5 stars

A good gym

Well laid out. Very clean. Good amount of equipment.

January 8, 2025
JD Gyms - Bolton logo

Reply from JD Gyms - Bolton

Thank you for your kind words. We're thrilled to hear you enjoyed your experience.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Very usefull equiplement staff every…

Very usefull equiplement staff every respectful

January 4, 2025
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Reply from JD Gyms - Bolton

Thank you for your kind words and 5-star rating. We're delighted to hear you appreciate our equipment and staff. We strive to provide a positive and productive environment for our members.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

great experience.satisfying calming…

great experience.satisfying calming soothing environment .

November 19, 2024
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Reply from JD Gyms - Bolton

Hi there Sheraz. Thank you very much for taking the time to leave us a review. We know the team in Bolton will be loving the 4* rating!
It is great to hear that you enjoyed the atmosphere in Bolton as it was calming, proving life doesnt have to be 1000mph to enjoy the gym 😊


Best wishes,
The JD Gyms Team.
💚

Rated 5 out of 5 stars

Nice environment

Nice environment

November 1, 2024
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Reply from JD Gyms - Bolton

Thank you for taking the time to leave us a review Sana. We aim to deliver a fantastic experience for all of our members in each of our gyms. This is from our exceptional standards and world class service, all driven by our team to create the best environment to have your workout in!👍Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Staff!

After a long break and searching for the right gym, I joined JD Gym Bolton and started training with Seth. I’ve met many instructors over the years, but Seth is truly one-of-a-kind. He’s goal-oriented, always encouraging, and genuinely invested in my progress. Even when I’m not feeling motivated, he’s there to lift me up, set daily goals, and hold me accountable. Seth makes it feel like my success is his personal mission, always checking in and never letting me slack. I couldn’t ask for a better trainer – he’s simply the best!

Also Sam is a fantastic manager at JD Gym Bolton! He’s always friendly, approachable, and willing to help with anything you need. His positive attitude creates a great environment for everyone. I always leave feeling motivated and supported. Highly recommend this gym under Sam’s leadership!

October 29, 2024
Unprompted review
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Reply from JD Gyms - Bolton

Wow! Thanks for the 5star review and comments Charly!. It's really made our day and we are certain it will put a smile on Seth's face 😀


It is always great to hear how our team in Bolton have such a positive impact on your JD Gyms experience, we have no doubt you will keep on smashing your goals with Seth!

Don't forget that if you are loving how much Sam and the team in Bolton are running the gym, you can get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞
Best Wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

The staff should be more prepared… the…

The staff should be more prepared… the room upstairs is closed at 8pm which is not good…

Just one guy there work so hard… very nice man, he’s a blonde taller man!!

October 21, 2024
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Reply from JD Gyms - Bolton

Hello! Thanks for leaving us some feedback and praising a member of our team in Bolton, we appreciate it!.

We are a 24-hour gym in Bolton, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV or monitored regularly are closed for the safety of our members, this includes our studios in all of our 24/7 gyms.

Best Wishes,
The JD Gyms Team
💚

Rated 5 out of 5 stars

Good to be with jd gym

October 28, 2024
Unprompted review
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Reply from JD Gyms - Bolton

Hi there, thank you very much for the 5 * rating!We think it's great that you are with us as well.....it's like a match made in Bolton😊

We hope to see you soon.

Best Wishes,
The JD Gyms Team.
💚

Rated 5 out of 5 stars

I do enjoy my time in the building

I do enjoy my time in the building. The facilities are amazing

October 20, 2024
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Reply from JD Gyms - Bolton

Hi there adegoke , thank you for your feedback for our Bolton Gym. We aim to offer excellent facilities and a brilliant member experience.Take care The JD Gyms Team 💚

Rated 5 out of 5 stars

Satisfactory

Completely suit my needs

October 16, 2024
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Reply from JD Gyms - Bolton

Hi there Onyekachi, thank you for leaving us a review, we are thrilled to see the 5 starsfor our Bolton gym! ⭐ The JD Gyms Team 💚

Rated 1 out of 5 stars

There are too many thieves in there who…

There are too many thieves in there who stolen my hat and shoes.
If you leave or forget something in the gym the staff will throw it away although they have to put it in the lost property everything they found, they can't walk back to the that area so the pin is closer.
This is bolton gym.

October 5, 2024
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Reply from JD Gyms - Bolton

Hi there

Thank you for taking the time to leave us a review.

We understand your frustration regarding the loss of your belongings. We take all customer feedback seriously and will investigate this matter further.

We strive to provide a safe and secure environment for all our members and are committed to improving our procedures to prevent such incidents from happening again.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

It’s been really good the gym is so…

It’s been really good the gym is so vice and comfortable and the equipment are easily accessible and easy to use

October 5, 2024
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Reply from JD Gyms - Bolton

Hi Stephen. Thank you for leaving us a review for our Bolton gym, we are sure the team there will be loving the 5 star rating.

Don't forget, if you would want an induction, please just contact a member of the team in Bolton for them to arrange this for you.

Best wishes,
The JD Gyms Team.
💚


Rated 4 out of 5 stars

Good equipment range

Easy to access. Great range of equipment.

October 7, 2024
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Reply from JD Gyms - Bolton

Hi there Robert.

Thank you for leaving us a review, we love to see the 4 stars!We are sure the team in Bolton will be loving it as well!

Best wishes
The JD Gyms Team
💚

Rated 4 out of 5 stars

I have been a member of JD Bolton…

I have been a member of JD Bolton approaching 4 years, and although staff members have come and gone, Sam has remained loyal to the cause. As well as being approachable he is popular with members and is a definite asset to the club.

My rating would have been Five stars, but currently there are too many members for the size of the club. Larger promises or a Gold, Silver membership could be viable options.

October 8, 2024
Unprompted review
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Reply from JD Gyms - Bolton

Hi Andrew, thanks for taking the time to leave us a review. We are sure the team at Bolton, especially Sam will be over the moon with your comments! We will be sure to pass them on to the gym.

If you have questions about our JD PLUS membership, please get in touch with a member of the team in Bolton, as they can explain all the additional benefits you get with our partners by upgrading 😊

Best wishes,
The JD Gyms Team.
💚

Rated 1 out of 5 stars

"Misleading Offer and Poor Customer…



"Misleading Offer and Poor Customer Service"

I signed up for a membership at JD Gyms Bolton after seeing their "FLASH SALE! 1ST MONTH £10" offer. The promotion clearly stated that the first month would be £10 with no joining fee, followed by a monthly payment of £24.99. However, when I signed up in person, the £10 offer wasn't available on the kiosk, and I was charged the full £24.99.

I raised the issue with a staff member, and she assured me that I would be refunded the difference. Despite following her instructions and paying the full amount, I never received the promised refund. When I followed up with the gym manager the next day, I was told that no refund would be issued, which directly contradicts what I was told initially.

This experience has left me very disappointed. The advertised offer was misleading, and I was given conflicting information by staff. I expected better transparency and customer service from a well-known gym brand. Be cautious if you're considering signing up during a promotion – it may not be honored as advertised.

September 9, 2024
Unprompted review
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Reply from JD Gyms - Bolton

Hi there

We understand your frustration and apologise for the inconvenience you experienced. We strive to provide accurate and transparent information about our promotions, and it's disappointing to hear that this wasn't your experience. We value your feedback and will investigate this matter further to ensure that our offers are accurately reflected and that our staff are properly trained to assist members.

We appreciate you bringing this to our attention. If you would like to speak to our team, you can raise a ticket by following the link below and someone will look into this further for you.

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

1* Not impressed

Some of the equipment is good but there is a lot of of equipment under repair.

The weights are here there and everywhere, no one puts the weights back after using equipment, dumbbells are all over the place and don't match.

People don't clean the equipment after use, no standards kept at all... I have been a member for under a week and I'm already going to be cancelling after my first month.

Needs much improvement!!!

September 12, 2024
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Reply from JD Gyms - Bolton

Hi Sam. Thanks for leaving us some feedback. We are disappointed that you are not happy with the standards that you have seen at our Bolton gym. However we do appreciate your honesty so we can continue to improve.
Our staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling to find a matching set, please don't hesitate to ask

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Lovely people - fit for purpose

September 8, 2024
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Reply from JD Gyms - Bolton

Hi there Alan. Thanks for the 5star review! Glad to hear that you are enjoying the Bolton gym, and the team there, keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice and clean gym

Nice and clean gym
Good atmosphere

September 9, 2024
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Reply from JD Gyms - Bolton

Hi Rabia. Thank you for your kind words! We're glad you're enjoying the clean and welcoming atmosphere at our Bolton gym.

Our teams in club always strive to create the best possible environment each time you visit to have thee best possible experience!

Keep up the good work!

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

I gained a lot of muscles and lost…

I gained a lot of muscles and lost weight as well I like jd

September 2, 2024
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Reply from JD Gyms - Bolton

Hi there Abdullah. Thanks for the 5star review! Glad to hear that you are enjoying the Bolton gym. We can provide you with all the great facilities but what you have achieved is 100% all down to you!
keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym looks good

Gym looks good, but need to upgrade machines and rest of the stuff . Add more items

September 3, 2024
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Reply from JD Gyms - Bolton

Hello Rana, thank you for taking some time to leave us a review today!
It's great to hear that you like the gym and we'd be keen to find out what equipment you feel the gym is lacking. We're always happy to find out what our members think, so if you'd like to tell us what equipment you'd like to see at our Bolton gym, please send an email to the Manager on bolton@jdgyms.co.uk The JD Gyms Team 💚

Rated 5 out of 5 stars

Insde Toilet most of time no tissue…

Insde Toilet most of time no tissue paper

August 29, 2024
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Reply from JD Gyms - Bolton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We will send your feedback onto your gym manager so that they can rectify this. If you would like to reach out to them with your concerns you can do so by emailing bolton@jdgyms.co.uk

Best wishes
The JD Gyms Team

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