Very clean gym with lots of equipment and very friendly approachable staff . Need another or 2 pec decks, PLEASE PLEASE put the air conditioning on during hot weather - it should be a given else my... See more
Company replied
Location
Switch location17-23 High Street, Brierley Hill, Dudley, DY5 3AB Brierley Hill, England, GB
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It's nice and tidy gym. Decent public coming in and respectful atmosphere. My only concern is that this gym is built more like commercially. Needs to add more machines which are muscle focused and wor... See more
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Local facilities at Brierley Hill are very good. Website is non existent and does not anywhere near match local competitor Pure Gym. Car park sometimes very crowded with the local Bingo hall next door... See more
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It's the staff that make this gym the great place it is. The atmosphere, help and support provided by them is a 10/10, 5 star effort. They are friendly as well as professional. They all offer support... See more
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Company details
About JD Gyms - Brierley Hill
Written by the company
Contact info
17-23 High Street, Brierley Hill, Dudley, DY5 3AB, Brierley Hill, England, United Kingdom
- 01384 319088
4.4
Excellent
261 reviews
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Reply from JD Gyms - Brierley Hill
Hi Jannat.
Thank you so much for the 5 star review, our team at Brierley Hill will be loving this!
And we are thrilled to hear you enjoy the ladies only area! We strive to create a comfortable and welcoming space for all our members that prefer a bit more privacy.
Keep up the great work!
The JD Gyms Team
💚
Only 2 treadmills are in ladies only…
Only 2 treadmills are in ladies only room fully occupied either it's 10 AM, 1PM or 5PM. The washroom is bigger then the ladies only area. Feel like more women need ladies only area
September 1, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Amazing gym
Amazing gym. Every equipment you could think of. Very clean too. The only down side is not everyone put the dumbells back and they get left here and there. The ladies section is tiny which I don't use much. Another thing is while I was there the other day a man came walking into the ladies changing rooms, didn't shout out to see if there was anyone getting changed
August 28, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review.
Our aim is to deliver a fantastic experience so that everyone can find their fit. We are thrilled to hear you are enjoying the gym overall!
We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Thank you for providing us feedback!
Best wishes
The JD Gyms Team
Good clean well maintained gym
Good clean well maintained gym, plenty of equipment and very well spaced out
August 26, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Reply from JD Gyms - Brierley Hill
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great support from Matt
Great support from Matt - very welcoming and a great class. Overall the gym is by far the best, great facilities , excellent classes (such a range) and friendly environment.
August 8, 2024
Reply from JD Gyms - Brierley Hill
Hi, thanks for the 5star review! It's great to hear your enjoying the classes at our Brierley Hill gym with Matt. Keep up the great work👍 The JD Gyms Team 💚
Great workout facilities
Layout brilliant . Staff friendly and helpful. Great workout facilities.
July 30, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Regular evening attender
Regular evening attender, go often late evenings approx 11pm. Love that it's 24 hour as I can go at times when it is quieter
July 28, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
The pec dec and rear delts machine is…
The pec dec and rear delts machine is basically impossible to get a use of, it's always always occupied. If you win the lottery and do get a chance to sit on it for 1.5 minutes you'll be immediately asked by everyone in the gym how many sets do I have left. Consider putting another machine in because its in too high of demand.
Overall not a bad gym, but very busy no matter what time you go. It's a thin line between having too many members and having enough equipment to supply them with, a very thin line. Could do with some extra cable attachments too.
July 2, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Toilets are always dirty
Toilets are always dirty, the showers aren't very clean either and smell
Signal is very poor
July 7, 2024
Faulty equipment always broken and never fixed
Overall a good gym, let's quite busy during rush hour which is expected. The worst thing about it is how long it takes for broken/faulty machines/equipment to be fixed. The bench press machine has been broken for almost 2 months and still nothing. Do you guys actually repair the equipment?
June 24, 2024
Unprompted review
Reply from JD Gyms - Brierley Hill
Hi there
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get.
We have queried the piece of equipment with the Area Manager to see when this will be fixed. We apologise for the inconvenience this has caused you 💚
Best wishes
The JD Gyms Team
Went there Tuesday 28th at 5pm very…
Went there Tuesday 28th at 5pm very busy but the problem was all youngsters hogging equipment sat there on mobile phones also eyeing up female members and making comments felt very uncomfortable no staff members in sight to resolve the situation
May 22, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to discuss with the General Manager of your gym you can email them on brierleyhill@jdgyms.co.uk
Best wishes
The JD Gyms Team
JD is the best gym in UK
JD is one of the best gyms, it's near and clean. It is fully equipped and professional staff who are polite in their approach. I Met Mani and Cash from the staff and they were very humble. I am just loving this place. I strongly recommend JD gym.
May 13, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Awful customer service
Awful customer service, really unreliable, all you do is use copy paste emails and not answer the question, an open chat or number to call would get the issue sorted in half the time
May 9, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Clean very helpful staff and friendly.
May 14, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
So far having a great experience as a…
So far having a great experience as a new member. I have been using the ladies only section and I have been left to it, which is what I wanted as I’ve used gyms before. I can see however that staff are on hand if I needed them , the facilities are great and I can find my way around really well. Must be a good atmosphere because I keep going back! I’m even considering the classes as well as my confidence is growing.
May 10, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Lovely gym there is loads to do and I…
Lovely gym there is loads to do and I love the fact their is a woman's gym that even gives you quick access to the changing rooms. Best gym I've been to so far!
May 6, 2024
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
one of the male staff is very rude
one of the male staff is very rude. the wi-fi is poor i have poor signal and when asked my to be let OUT not in he insisted to check my membership as if it was not active! so how did i get IN to the gym. a jobs worth over professionalism and customer service standards. i'm not sure if I need to take this personal as him being discriminative or does he think the worst of everyone and acts unnecessary all the time. pathetic behaviour and immature his not friendly or approachable and comes across to me as full of himself.
September 19, 2023
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Brierley Hill
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Brierley Hill
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you would like to speak to the manager regarding a specific incident please email them on brierleyhill@jdgyms.co.uk
Best wishes
The JD Gyms Team
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