JD Gyms - Burnley Reviews 15

TrustScore 4 out of 5

4.0

Active Way, Prestige Retail Park, BB11 1BS Burnley, England, GB


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Rated 5 out of 5 stars

Huge shoutout to Chris @ JD Gym Burnley! He's the friendliest guy around and always brings massive energy to the floor. The gym is always sportless when he is on duty, he really goes above and beyond!... See more

Company replied

Rated 4 out of 5 stars

I've been attend this gym ever since it opened a couple of years back. I attend mainly for the classes (especially JD Burn, Bootcamp and other HIIT-style ones), all of which I enjoy a lot. The instruc... See more

Company replied

Rated 5 out of 5 stars

Brilliant gym with a great atmosphere. JD Gyms Burnley is always clean, well maintained, and has a wide range of equipment so it never feels limited, even at busier times. The staff are friendly, appr... See more

Company replied

Rated 5 out of 5 stars

Love this gym so much all of the personal trainers are welcoming as well as the members. Previously I was a member at PureGym and it was the opposite there the staff never said hello except one which... See more

Company replied


Company details

  1. Gym

About JD Gyms - Burnley

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Active Way, Prestige Retail Park, BB11 1BS, Burnley, England, United Kingdom

  • 01282 501644

4.0

Great

TrustScore 4 out of 5

15 reviews

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1-star

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Rated 5 out of 5 stars

Chris the LEGEND!

Huge shoutout to Chris @ JD Gym Burnley! He's the friendliest guy around and always brings massive energy to the floor. The gym is always sportless when he is on duty, he really goes above and beyond!

March 20, 2026
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hello - We're happy to hear that Chris made your visit so positive! It's great to know their energy and dedication to cleanliness stood out. Thank you for sharing your experience.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Felt uncomfortable a few Asian lads…

Felt uncomfortable a few Asian lads being passive aggressive towards young lads not fully covering themselves whilst getting changed. They looked very intimidated by a group of bullies in an ALL male changing facility.

February 17, 2026
Unprompted review
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Reply from JD Gyms - Burnley

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the behaviour you witnessed made you feel uncomfortable. Everyone should feel respectful and safe while using the facilities. If you ever notice behaviour that concerns you, please speak to a member of the team on site (or press the green buzzer at the entrance) so we can take a look and support promptly. Thank you for raising your concerns.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Excellent classes

I've been attend this gym ever since it opened a couple of years back. I attend mainly for the classes (especially JD Burn, Bootcamp and other HIIT-style ones), all of which I enjoy a lot. The instructors are enthusiastic and knowledgeable - I particularly appreciate the guidance to help me do an exercise correctly. However, the gym music is not very good and there's a bit of a chav-lad element among the clientele. Sometimes (especially at weekends) the changing room is scruffy with rubbish such as plastic bottles. The car park doesn't seem to get much TLC (I noticed a big cardboard box recently that was there for ages). The clientele and the car park are not the fault of JD though; it's a good value gym, and, as I say, the classes are great.

February 15, 2026
Unprompted review
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Reply from JD Gyms - Burnley

Hello - Thank you for taking the time to share your experience. We appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, great atmosphere and great staff, special shout out to Shamsher

December 22, 2025
Unprompted review
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Reply from JD Gyms - Burnley

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym! Plenty of space to use, loads of equipment too. The staff are incredibly friendly and helpful. Highly recommend the gym!

December 22, 2025
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Love this gym so much all of the personal trainers are welcoming as well as the members. Previously I was a member at PureGym and it was the opposite there the staff never said hello except one which now trains at jd gym and the members were rude and judgey. The lighting at jd is so good makes it feel a lot better compared to PureGym which is too bright and just feels like I’m working out in a white room

December 22, 2025
Unprompted review
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Reply from JD Gyms - Burnley

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Felt so welcome as gyms can sometimes…

Felt so welcome as gyms can sometimes be intimidating for me
Very clean and tidy
Staff very attentive and helpful
Great range of equipment

December 15, 2025
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gym

Amazing gym, great addition to the town. Staff are super helpful and always on hand to answer any questions. Good range of equipment and a good selection of classes.
Highly recommend

December 17, 2025
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Equipment in good shape

Equipment in good shape, lots of options for machines and friendly staff. Well informed PTs too!

December 17, 2025
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant gym with a great atmosphere

Brilliant gym with a great atmosphere. JD Gyms Burnley is always clean, well maintained, and has a wide range of equipment so it never feels limited, even at busier times. The staff are friendly, approachable, and always happy to help. Classes are really good and motivating, and the 24/7 access is a massive bonus.

November 3, 2025
Unprompted review
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Reply from JD Gyms - Burnley

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellence

The gym is well equipped with great customer services

November 17, 2025
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Excellent Gym and lots of equipment

Excellent Gym and lots of equipment, and Darcie has been very helpful. Only a few issues I can say, not enough weights considering its a busy gym and the majority of the equipment is plate loaded, but overall had an excellent experience

November 11, 2024
Unprompted review
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Reply from JD Gyms - Burnley

Hi there

Thank you for your kind words about our gym and Darcie's helpfulness.

We appreciate your feedback about the weights and plate-loaded equipment. We're always looking for ways to improve our facilities and will take your suggestions into consideration.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Disappointing experience so far, but potential to be great

Pros - plenty of equipment, 24 hour access, toilets and changing rooms clean, ample drinking water available

Cons - dusty and dirty gym floor area, lots of equipment damaged, nothing replaced or where it belongs, and plenty of plates and DBs left lying around ( I appreciate this is a user caused problem, but I have never seen staff members doing the rounds to fix any of these issues)

Overall - with a bit of additional attention from staff, this has the potential to be a great gym

September 11, 2024
Unprompted review
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about the cleanliness and maintenance of the gym. We strive to provide a clean and well-maintained environment for our members.

We do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on burnley@jdgyms.co.uk

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

We value your feedback and will use it to improve our services.

Rated 1 out of 5 stars

Perhaps allow the people to come back…

Perhaps allow the people to come back again instead of waiting for the next day

December 2, 2023
JD Gyms - Burnley logo

Reply from JD Gyms - Burnley

Good afternoon

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. burnley@jdgyms.co.uk

Best wishes
The JD Gyms Team

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