JD Gyms - Charlton Reviews 

47
TrustScore 4.5 out of 5

4.6

Stone Lake Retail Park, Woolwich Road, SE7 8LU Charlton, London, GB


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Rated 5 out of 5 stars

Fantastic gym with a great atmosphere. The equipment is excellent, with loads of fresh, modern equipment available, so you’re never short of options for your workout. Everything feels well mainta... See more

Company replied

Rated 5 out of 5 stars

I love my gym experience at JD Charlton. The equipment is plentiful, even during the busiest times of the day; no wait there. In particular, I’d like to shoutout Dimitrios for always being helpful... See more

Company replied

Rated 5 out of 5 stars

Dimitrios is a great manager, he keeps the place running smoothly and efficiently. since i joined when it first opened he has been here every morning extremely early making sure everything is in the c... See more

Company replied

Rated 3 out of 5 stars

water is warm from the fountain and the changing room close at 10. gym is really compact and feel claustrophobic during busy times and the layout is a little annoying but equipment, size and cleanline... See more

Company replied


Company details

  1. Gym

About JD Gyms - Charlton

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Stone Lake Retail Park, Woolwich Road, SE7 8LU, Charlton, London, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.6

All reviews

(47)

4,659 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my gym experience at JD…

I love my gym experience at JD Charlton. The equipment is plentiful, even during the busiest times of the day; no wait there.

In particular, I’d like to shoutout Dimitrios for always being helpful and vigilant as I’ve had all my queries answered and he’s been incredibly helpful.

August 20, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying your experience at our Charlton gym. It's great to know that the wide range of equipment and availability during busy periods has helped make your workouts more enjoyable.
We're especially pleased to hear your kind comments about the team. Providing helpful and attentive support to our members is something we take great pride in, so it's fantastic to know he's been able to assist you and answer any questions you've had along the way.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic gym with a great atmosphere

Fantastic gym with a great atmosphere. The equipment is excellent, with loads of fresh, modern equipment available, so you’re never short of options for your workout.

Everything feels well maintained, clean and up to date, with a really good variety of machines and free weights. You can tell there has been real investment into improving the facilities.

Definitely one of the better gyms I’ve trained at. Highly recommend!

August 19, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you've had such a positive experience with us. It's fantastic to know that the atmosphere, modern equipment, and overall gym environment have made such a great impression.
We're especially pleased to hear your comments about the range and quality of the equipment available. We work hard to invest in our facilities and ensure members have access to a wide variety of equipment to support all fitness goals, so it's wonderful to know this is being recognised.
Thank you for your recommendation and support. We hope you continue to enjoy your workouts with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Dimitri have good professionalism

Dimitri is a good trainer

August 18, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear your kind comments. It's great to know that his professionalism, support, and dedication have made such a positive impression on your experience at the gym.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Dimitrios is a great manager

Dimitrios is a great manager, he keeps the place running smoothly and efficiently. since i joined when it first opened he has been here every morning extremely early making sure everything is in the correct place to make it easier for members to find and just to make the place better in general, you can tell that he enjoys his job and is always happy to help a member in need. The place itself is amazing as well. All the best equipment, some that i’ve never even seen before. Great changing/toilet facilities. Refrigerated vending machine’s for water, protein shakes, pre workout and more. Before this gym opened i wasn’t really motivated to go because at all the other gyms i tried i had to wait to use equipment, but since joining this gym i haven’t had to wait to wait to use anything. In conclusion this is an amazing gym with great staff being lead by a great manager.

August 18, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
It's fantastic to hear such positive feedback about both the gym and the team.
We're delighted to know that you're enjoying the equipment, facilities, and overall gym experience. It's great to hear that the range of equipment available means you can complete your workouts without long waits, helping you stay motivated and consistent with your training.
We'll be sure to pass your feedback on to the team.
Thank you for your continued support.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Once again air con not working at night…

Once again air con not working at night 17/08/2026 no care for there customers bad bad service.

August 17, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave a review.
We're sorry to hear that you've experienced concerns regarding the temperature in the gym during overnight hours. We understand how frustrating this can be, particularly during periods of warmer weather when a comfortable training environment is important.
Your feedback has been noted and will be shared with the relevant team for review.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great equipment and amazing facilities…

Great equipment and amazing facilities loved this gym since the first day was really needed in this area.Staff are extremely friendly big shoutout to Brian and josh helped me out big time

August 10, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the gym and making the most of the equipment and facilities available. It's fantastic to know that the gym has been such a positive addition to the area and is providing everything you need for your workouts.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Brian and Josh have given us excellent…

Brian and Josh have given us excellent customer service since we joined. Amazing gym with great facilities, 100% recommend!

August 10, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you've had such a positive experience since joining us. It's also great to hear that you're enjoying the facilities and everything the gym has to offer.
Thank you for your recommendation and support. We'll be sure to pass your kind comments on.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Tripods everywhere!!

This gym has become truly awful. Members constantly block pathways with tripods, creating hazards, and management clearly doesn't care. I've been filmed without my consent multiple times, which is incredibly unsettling. No one should feel exposed during a workout. JD Gyms Charlton desperately needs a proper filming policy and staff to enforce it. I definitely do not recommend this gym for anyone who values their privacy or safety. Avoid at all costs!

Response to JD Gyms:

This does not reflect what is actually happening at JD Gyms Charlton.

I have already contacted customer service directly about this issue and was told that it would be looked into. However, the problem is ongoing. Tripods and filming are not an occasional occurrence they are constantly present throughout the gym, including in walkways and training areas. In fact, I have personally seen staff helping members set up their tripods.

Your own response states that filming setups must not disrupt others, block equipment or create an obstruction. That is exactly the issue I raised. Simply telling members to report it to staff doesn't solve the problem when it is happening repeatedly and appears to be routinely tolerated.

I've also been filmed without my consent on multiple occasions, which has made me extremely uncomfortable while training. This isn't about preventing people from filming themselves. People can film their workouts, but it should not come at the expense of other members' safety, privacy or ability to train comfortably.

If JD Gyms has rules regarding filming, tripods and obstructions, those rules need to be properly enforced. Otherwise, they're just words on a policy page.

I would appreciate JD Gyms actually investigating what is happening at the Charlton branch rather than providing a generic response about rules that, from my experience, are clearly not being consistently enforced.

August 7, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave a review.
We're sorry to hear that you've been unhappy with your experience. We understand your concerns regarding filming within the gym and equipment such as tripods being positioned in walkways.
As part of our gym rules, filming and photography must not include other members without their clear permission, and any setup that disrupts others, blocks equipment, or creates an obstruction is not permitted. We also make it clear that all members deserve to train comfortably and privately, and our team may ask members to stop filming if it is impacting others or the gym environment.
If you ever feel uncomfortable or believe another member is not following these rules, please bring this to the attention of the gym team at the time so it can be reviewed and addressed appropriately.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym is so amazing

The gym is so amazing! Very affordable and lots of free parking. It has so many machines, a lot I’ve never seen before. The place is clean. Aesthetics are lovely and the staff were so friendly. Josh was super helpful, showing us around the gym and assisting with our sign ups. Can’t wait to be attending this gym regularly!

July 23, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're thrilled to hear that you're enjoying the gym and finding it such great value for money. It's fantastic to know that the range of equipment, cleanliness, aesthetics, and free parking have all helped make such a positive impression.
Thank you for your lovely feedback. We look forward to seeing you in the gym regularly and supporting you on your fitness journey!
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love this Gym !!

I love this Gym !!

August 5, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're loving the gym! Knowing that our members enjoy their time with us is exactly what we strive for.
Thank you for your support, and we look forward to seeing you for many more workouts.
The JD Gyms Team 💚

Rated 5 out of 5 stars

What a great space this is

What a great space this is! Clean gym, great variety of machines and space, friendly staff and the gym manager Josh was of great service. No doubt I’ll be back again!

August 5, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you enjoyed your visit and found the gym clean, spacious, and well equipped. It's great to know that the variety of equipment and friendly atmosphere made such a positive impression.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym added to our community Charlton

Great gym added to our community. Friendly staff that are very fair. Great machines for everyone to use regardless of their journey in the gym. Thank you!! 🤩

August 5, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
It's fantastic to hear that the gym has become such a positive addition to the community. We're delighted that you've found the team friendly, fair, and supportive, and that the range of equipment caters to all experience levels, whether members are just starting out or have been training for years.
Thank you for your kind words and support. We really appreciate it!
The JD Gyms Team 💚

Rated 5 out of 5 stars

good gym

good gym great staff

August 5, 2026
Unprompted review
JD Gyms - Charlton logo

Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're pleased to hear that you're enjoying the gym and have had such positive experiences with the team. Creating a welcoming environment with great facilities is something we take pride in, so it's fantastic to know this has been your experience.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Wow where do I start!

Wow where do I start, this gym has everything, from perfect lighting, air conditioning and enough weights to go around for everyone. The gym cateers for every gym goers from advanced trainers to beginners. The staff are fantasitic and are always willing to help you on your fitness jurney or just give advice. I would say it is great value for your money!

August 5, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
It's fantastic to hear such positive feedback! We're delighted that you're enjoying the gym, from the lighting and air conditioning through to the range of weights and equipment available.
We work hard to create a space that caters for everyone, whether they're just starting their fitness journey or are experienced gym-goers, so it's wonderful to know this has been your experience.
We're especially pleased to hear your kind comments about the team. Providing support, encouragement, and advice to our members is something we take great pride in, and it's great to know this is making a difference.
Thank you for your recommendation and for recognising the value we aim to provide. We really appreciate your support.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Better than puregym the hospitality was…

Better than puregym the hospitality was beautiful

August 5, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're thrilled to hear that you've had such a positive experience with us. It's wonderful to know that your overall experience has made such a great impression.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym amazing management and team…

Great gym amazing management and team very helpful and give good tips. Clean environment, great equipment. Dimitrios 💪.

August 4, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the gym and have had such a positive experience with the team. It's great to know that the facilities, equipment, and cleanliness have all met your expectations.
Providing helpful support and guidance to our members is something we take great pride in. Thank you for your fantastic feedback and support.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Modern clean gym

August 3, 2026
Unprompted review
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Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're pleased to hear that you're enjoying the gym and that you've found it modern, clean, and a great place to work out. We work hard to maintain high standards throughout our facilities, so it's fantastic to know this has made a positive impression.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym with good equipment and…

Great gym with good equipment and lighting. Friendly staff

August 3, 2026
Unprompted review
JD Gyms - Charlton logo

Reply from JD Gyms - Charlton

Hello – Thank you for taking the time to leave us a review.
We're pleased to hear that you're enjoying the gym and making the most of the equipment available. It's also great to know that the lighting and overall environment help create a positive workout experience.
A special thank you for your kind comments about the team. We're proud of the friendly and welcoming atmosphere our staff help create every day.
The JD Gyms Team 💚

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