JD Gyms - Cheltenham Reviews 

107
TrustScore 4.5 out of 5

4.5

The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE Gloucestershire, GB


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Rated 4 out of 5 stars

Only just joined but seems to be a great and varied range of equipment available. I was a little dissapointed with the shower facilities. Low water pressure and no ability to have anything other than... See more

Company replied

Rated 5 out of 5 stars

JD Gyms is clean, big, well equipped and has a huge variety of people attending. Not an intimidating gym in anyway. Sarah Pickering is a fantastic PT, pushes you relentlessly to reach what you are cap... See more

Company replied

Rated 5 out of 5 stars

Joined JD Gym - Cheltenham because of the amazing PT Sarah Pickering and I have never looked back! I could be having the worst day and by the time I leave that gym after one of Sarah’s sessions, I’m f... See more

Company replied

Rated 5 out of 5 stars

JD Gym Cheltenham is a brilliant place to train — clean, spacious, and always well-equipped. The atmosphere is welcoming, and it never feels intimidating. I have to give a special mention to Lucas — h... See more

Company replied


Company details

  1. Gym

About JD Gyms - Cheltenham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE, Gloucestershire, United Kingdom

  • 01242 500222

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.5

All reviews

(107)

4,564 reviews in the last 12 months

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Rated 5 out of 5 stars

A good gym

A good gym to go to

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello, we're happy you find our gym a good place to achieve your fitness goals. Thank you for the positive feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great experience

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good gym friendly staff

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and equipment

Great gym and equipment! I am trained by Mia the PT she is amazing and I am getting great results! Highly recommend

August 14, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with Mia at JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic

Fantastic, no notes

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good equipment

Good equipment, clean, coached by Carl works there

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback regarding our equipment.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym review

24 hr gym works great for the hours I work.
Staff are friendly and approachable
Good range of equipment and good space to work out.

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for taking the time to leave this review. We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Smash pre, lift weight

Come see the celebrity Coached by Carl

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gym

Amazing gym ! Great atmosphere, great equipment! 5 stars for the gym, 10 stars for lucas and Carlos 👊

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The people here are great very helpful…

The people here are great very helpful and polite had no problems here won’t be changing gym anytime soon

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Carlos is a fantastic PT and genuinely…

Carlos is a fantastic PT and genuinely offers great guidance on a daily basis. He is very knowledgeable and always offers a friendly smile.

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms and Carlos.
The JD Gyms Team 💚

Rated 5 out of 5 stars

amazing gym

amazing gym, great staff

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym great staff

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good quality gym with plenty of…

Good quality gym with plenty of machines, which means even during the busiest times you can get some equipment.

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, great staff always willing to help and taking care of the gym space. A lot of cardio machines and equipment. Changing rooms are nicely sized and can beat the sauna!

October 1, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful company - Can’t Cancel

Awful company. I cancelled my membership over three weeks ago, and they still charged me for the next month. According to their fine print they need 30 DAYS to process your cancellation, on A MONTHTLY MEMBERSHIP. Absolutely absurd. And they oh so conveniently processed my cancellation the day after they charged me. Scummy business practices and awful management.

April 9, 2025
Unprompted review
Rated 4 out of 5 stars

Nice Gym, Friendly Atmosphere & Approachable Staff

Nice gym, good layout, large changing rooms & shower facilities also the lockers are free to use which is always a bonus, friendly staff, Lucas (who I think is the assistant manager) is very friendly & easily approachable (just a shame he doesn't do personal training anymore lol), & there were 2 members of staff in the car park (Billy & Rachael) who approached me ref: having a blue badge as I was using one of the four the disabled bays (which I appreciated them asking as I do have an issue with the disabled parking), good selection of equipment although I would say being limited to only One of certain types of equipment can be annoying at times especially if there's a few people wanting to use them & have lots of sets to complete.

My only real gripes that stops me from giving JD Gyms Cheltenham a 5* reviews is the QR Code only allows you to enter Once a day!!! for a 24hr gym & at £27 a month I expect to be able to enter as many times as I like without having to be granted entry by a member of staff, even worse if it's out of manned hours, the aforementioned limited pieces of certain equipment which I imagine are even harder to access at busy times & finally the use of the 4 disabled parking bays by non blue badge holders (this is the point when possible JD Gyms Staff figure out who's wrote this lol), I would personally suggest that on the hour, every hour a member of staff pops out to the car park & records the plates of any car in the disabled bays & calls them out over the pa system to get those selfish individuals to move their vehicles, this would help for when those of whom have a genuine blue badge (not their elderly parents or young childs) can park there without issue.

Other than that, it's a good place to be, I've been enjoying so far & I appreciate the opportunity to use a gym in what feels like a pretty stress free & friendly environment 👍🏻👍🏻👍🏻

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Working as a personal trainer at this…

Working as a personal trainer at this gym has been a disappointing experience. The management lacks direction, and much of their workload is passed onto the personal trainers while they remain disengaged in the office. Personal trainers are not given a platform to voice concerns, and when they do, they are met with dismissive attitudes or even subtle threats about their job security.

The general manager, in particular, is unapproachable and unwilling to work collaboratively with the team.

The final issue arose when I decided to leave. Despite paying
for my membership, I was informed that former employees are banned from using the gym for six months. When I requested this policy in writing, my request was ignored, which I find both unprofessional and discourteous.

As a well-known brand, JD Gyms should hold itself to higher standards, ensuring professionalism, fairness, and respect towards both its staff and members. This experience has left me disappointed with how the company represents itself.

February 7, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi Daryl

We understand your frustration and appreciate you taking the time to share your experience.

We acknowledge your disappointment with the policy regarding former employees and the lack of written confirmation. We will take your feedback seriously and use it to review our policies and procedures to ensure they are fair and transparent.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Well equipped and large floor space

Well equipped and large floor space, however freezing cold as Air Con active even though it is -5 outside. Apparently this can only be managed from Head Office. It is so cold in the Changing rooms you can see your breath and people have taken to getting changed in the Saunas to keep warm. Despite numerous complaints nothing changes. There is also issues around putting weights away which seems to be alien to some people thus there are Weights all over the place. Staff do occasionally attempt to tidy up but to no real avail.

January 10, 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

We appreciate you taking the time to share your feedback.

We understand your concerns about the temperature and the cleanliness of the gym. We strive to provide a comfortable and enjoyable experience for all our members, and we will certainly take your comments into consideration as we continue to improve our facilities.

Best wishes
The JD Gyms Team

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