Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... See more
Company replied
Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... See more
Company replied
Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... See more
Company replied
Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being w... See more
Company replied
Written by the company
709 Osmaston Rd, DE24 8NG, Derby, East Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Classes are mint, quality gym spoiled for choice with machines etc, and it’s nice and clean

Reply from JD Gyms - Derby
The gym is so crowded and the way the machines are set up so close to each other is making it more crowded. There is not much space to move around and the equipment left on the floor is making it more dangerous to walk around and has got risk of trip over.
The gym is more equipped for men than keeping in interest of females.
And the most concerning part is the permission to 14/15 year old kids to come to gym and be around adults and heavy machines to use without supervision. Tje gym management is lacking in checking the valid ID like driving license or passport.

Reply from JD Gyms - Derby
JD Derby, great staff, good gym. Some awful members that have no idea of personal space or cleanliness

Reply from JD Gyms - Derby
Perfect gym if you love working out. The monthly membership price is at a fair amount and It doesn't cost you a fortune.

Reply from JD Gyms - Derby
Easy to car parking plus inside Very nice and clean Very friendly staff

Reply from JD Gyms - Derby
Your staff is rude please cancel my membership the guy withtattoos on face

Reply from JD Gyms - Derby
It's a nice gym everyone just gets with it and no one bothered you

Reply from JD Gyms - Derby
What a gym for the price it can not be beaten, I’ve trained at some of the best gyms in the country including Ultraflex but this is wright up there with them for the price and since the last refurd.

Reply from JD Gyms - Derby
I love this gym, it has every piece of equipment I could need as well as facilities for calisthenics too. It isnt very crowded either, and overall worth the price.

Reply from JD Gyms - Derby
The facilities at the gym are great, the 24/7 times are amazing as it allows you to go when you can. Workers are great and it is a nice clean gym.

Reply from JD Gyms - Derby

Reply from JD Gyms - Derby
gym is good but customer service is poor, and you try to contact them but they dont come back to you.

Reply from JD Gyms - Derby
Great facilities and classes. Cleanliness of the showers slightly lets it down but otherwise great value for money

Reply from JD Gyms - Derby
Jd gym derby is the best
Love the glute room and loads of machines, you never wait for the machines to be available even when is busy, bcoz there is so many machine and alternative machines to use too.
Staff are great too

Reply from JD Gyms - Derby
Prices should be around 15 pound per month for me please

Reply from JD Gyms - Derby
I was new to the gym . I keep a few things in their locker and returned to see my padlock was broken and items missed with other people's things which took me a long time to find . I cancelled my membership immediately.

Reply from JD Gyms - Derby
I’ve just rejoined jd gyms so I could start spin classes again to find out that Derby has just had a refit and got rid of all its spin equipment and classes…Gutted

Reply from JD Gyms - Derby
Access is smooth. There are lot of options for everyone and they are available except during evening hours which is understandable.

Reply from JD Gyms - Derby
Signed up through the website by a recommendation from friends, when I went to the gym I couldn't get in, pressed the button to call for staff. Which I had no response and my friends went into the gym and couldn't find anyone working there for 20mins. Felt like I've been rob, with my time and money.
Edit to the responses of jd gyms. The qr code was not working, and membership was paid. I was even chatting to others who couldn't get in with their qr code at the same time.

Reply from JD Gyms - Derby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.