I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosp... See more
Company replied
Wellgate Shopping Centre, Victoria Road, DD1 2DB Dundee, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosp... See more
Company replied
Very well maintained, inviting atmosphere, clean. Excellent for a first timer or fitness fanatic. Lots of PT’s suitable for every need and excellent range of complimentary classes at accessible t... See more
Company replied
No independent Access or exit as a wheelchair user. Some areas, especially free weights, can be hard to access due to the placement of machines. I also have to pay full price despite only be... See more
Company replied
Equipment seems clean, well maintained and a good selection, a little bit short on smaller weights like 2.5kg, 5kg, and 10kg disks, but if you search about you'll find them. I'm not keen on matrix bik... See more
Company replied
Written by the company
Wellgate Shopping Centre, Victoria Road, DD1 2DB, Dundee, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loving the spin class, as a first time gym member I felt a little nervous, but coaches are great .

Reply from JD Gyms - Dundee
Amazing gym for equipment but the men’s toilet cubicles are absolutely atrocious they should be cleaned regularly!. The urinals are find but the cubicles are a mess!.

Reply from JD Gyms - Dundee

Reply from JD Gyms - Dundee
Joined JD after my son recommended I start going. Was very hesitant as I'm older. Was welcomed by staff and shown around. First 2 classes back to back with Cheryl, amazing. Staff are so welcoming, which helps greatly.

Reply from JD Gyms - Dundee
Good space between all of the equipment- Lack of sanitation station for wiping down equipment after use - and a great overall range of equipment and workout areas.

Reply from JD Gyms - Dundee
Lovely gym and a good vibe. However with the free weights (dumbells) you only have one of each size which can be frustrating as it is a busy gym.

Reply from JD Gyms - Dundee
Calm and peaceful place to mind your own business and focus on your body. Crew is so helping and motivating, and encourage you. Love the vibe.

Reply from JD Gyms - Dundee
It's been great for me, I just started last week and people there are nice and helpful to me, clean and well equipped. *Fitness just got Serious*

Reply from JD Gyms - Dundee
Only been a member for two weeks and that is two times I’ve turned up for classes for the instructor to not turn up.

Reply from JD Gyms - Dundee
Great gym great atmosphere could do with more cleaning stations but that's all I have to say that's I would improve on spacious lots of work out room

Reply from JD Gyms - Dundee
Some of the equipment is crap.
Hyper extension machine sits at a weird angle.
Lat pulled and lat rowing machines are the same, spin bike also sits at a weird angle. All you're body weight is sitting to one side.

Reply from JD Gyms - Dundee
just a meh gym, the quality of machines is below average and why on earth is is so hot. never heard of air con? not to mention how hard it is to navigate around

Reply from JD Gyms - Dundee

Reply from JD Gyms - Dundee
Staff are nice and facilities are high standard

Reply from JD Gyms - Dundee
Not enough sanitation stations in the gym plus plus to many people making videos on there phone no soap in 2 of the despenser in mens toilet just a bit disappointed and seriously considering cancelling my gym membership

Reply from JD Gyms - Dundee
Lost valuables from padlock locker. Reported immediately, but no action taken. Management offered a dismissive "sorry." Extremely disappointed with the lack of security and customer service.

Reply from JD Gyms - Dundee
I have recently joined the gym at Welgate shopping centre. It has a friendly environment which is easy to navigate and has great instructors. It offers a variety of different fitness activities. I hope they will soon include yoga, body balance, and Zumba in their offerings.

Reply from JD Gyms - Dundee

Reply from JD Gyms - Dundee
Brilliant gym, so easy to get to just up from the bus station Dundee. Car parking is just a few minutes away for people also. The gym has a great friendly atmosphere and no time limits. The equipment is available without waiting too long. Absolutely Brilliant place.

Reply from JD Gyms - Dundee
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.