Great amount of space and equipment, and the women’s area is fantastic. Only downside is how busy the gym is 24/7, which isn’t exactly JD’s fault as East Kilbride needs another large gym to balance ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I guess I've been spoiled. I've recently moved to EK and left NRG GYM in Glasgow behind. The difference in quality is staggering. Machines are aged, accessories for the cable machines and all batt... See more
Company replied
New machines with everything maintained well, clean and accommodates a ladies only section. Can get extremely busy but a good gym should be. Only one pec-dec, could maybe do with an update in a... See more
Company replied
The gym is great, good equipment and atmosphere. Overall very happy If could improve anything it would be the app, show how many visits I’ve been, show upto date gym specific information etc etc Edi... See more
Company replied
Company details
About JD Gyms - East Kilbride
Written by the company
Contact info
The Boardwalk, 1 Stroud Rd, G75 0YW, Glasgow, Scotland, United Kingdom
- 0141 4719137
4.5
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The size of the gym is amazing
May 9, 2025
Reply from JD Gyms - East Kilbride
Hi - Thank you for leaving a review! It's great to hear you’re enjoying the gym!
Best wishes, The JD Gyms Team 💚
Great!!…
I joined early last week after a friend recommendation, not disappointed! Relaxed atmosphere, clean and tidy! I’ve not been to a gym in years and don’t feel intimidated by the setting.
May 5, 2025
Reply from JD Gyms - East Kilbride
Hi there - Thank you for taking the time to leave this review. We are delighted to hear about your positive experience at our gym. We strive to create a welcoming environment where everyone feels comfortable, regardless of their fitness level.
Thanks, The JD Gyms Team 💚
One entry a day which is not workable…
One entry a day which is not workable for and thats not the point being opened for 24 hours.
April 26, 2025
Reply from JD Gyms - East Kilbride
Hello - Thank you for your review. If you come back a second time in the same day, please press the green buzzer button near the gates and a member of the team will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.👍
The JD Gyms Team 💚
Great Gym plenty of equipment!
April 27, 2025
Reply from JD Gyms - East Kilbride
Hello Susanne - We're thrilled to hear you're enjoying our gym and the variety of equipment we offer!
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - East Kilbride
Hello Julie - We're so glad to hear you enjoyed your experience at our gym. Thank you for your kind review!
The JD Gyms Team 💚
Like no contract commitment
Like no contract commitment, friendly staff and plenty of equipment, staff keep the gym clean and are always busy. Good price point per month.
April 21, 2025
Reply from JD Gyms - East Kilbride
Hello - Thanks for the 5star review and comments. It's really made our day!
Best Wishes, The JD Gyms Team 💚
Great and easy process to get set up to…
Great and easy process to get set up to join my local gym
April 15, 2025
Reply from JD Gyms - East Kilbride
Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚
Joined the JD Gym in East Kilbride and…
Joined the JD Gym in East Kilbride and spoke email Fraser the manager who went above and beyond to get help with a work out plan before even meeting me . And booked me in with a induction with Steven who is fountain of knowledge and can tell loves helping people made me feel really comfortable for
My 1st time I recommend joining this Gym for the this reason the staff are awesome and very friendly and make you feel relaxed and not nervous .
April 12, 2025
Unprompted review
Fab gym!
Great price, no contract a big plus for me! Love that you don’t have to book classes. Equipment is great!
March 17, 2025
Reply from JD Gyms - East Kilbride
Hi there
Thank you for your kind words! We're thrilled you're enjoying our flexible options and high-quality equipment.
We appreciate your feedback and are committed to providing a positive experience for all our members.
Best wishes
The JD Gyms Team
First day going to the JD Gym in East…
First day going to the JD Gym in East Kilbride I had n issue with the App and scanning in. Manager Kellie who was very friendly and supportive assisted me with the issue and resolved the matter within 5 minutes by updating my account to the correct username.
The gym itself looks very smart and has alot of equipment. Air con and very spacious smart gym with a huge selection of gym equipment. I was certainly impressed and done a great workout that I wanted. Great value smart gym. 👍💪
March 6, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Hi there
Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that you had a great first day at our gym and that you were impressed with the facilities and equipment.
We are also thrilled to hear that Kellie was able to assist you with the app issue so quickly and efficiently. We are committed to providing our members with a positive and supportive environment, and we are glad that you found our staff to be friendly and helpful. We look forward to seeing you again soon.
Best wishes
The JD Gyms Team
Big thank you to Kellie at JD
I was very fortunate to meet who I believe is the manager of the gym on my first day. Having not been to a gym for years I felt self conscious & quite vulnerable. Kellie put me at ease & made me feel very welcome. I now go to the gym every other day & my hope is to pluck up enough courage, with guidance from Kellie, to join a class!
February 6, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Hi there
We're so happy to hear about your positive experience! It's wonderful that you felt welcomed and supported by our staff.
We strive to create a welcoming environment for everyone, and it's heartwarming to know that Kellie made such a positive impact on your first visit.
We wish you all the best in your fitness journey and hope to see you in a class soon!
Best wishes
The JD Gyms Team 💚
Love this gym!
I have been going to this gym for about 3 years now. I highly recommend this place, it’s spacious, has a fantastic range of kit and lots of great classes! The manager Kellie is fantastic, she’s so approachable and will go out her way to help you, she’s the best!
This gym is very much my happy place.
February 16, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Hi there
Thank you for your kind words! We are so happy to hear that you enjoy our gym and that you find it to be your happy place.
We are also thrilled to hear that you have had such a positive experience with our manager. We appreciate your feedback and will share it with the team.
Best wishes
The JD Gyms Team 💚
I join JD gyms last February and…
I join JD gyms last February and haven’t look back since!
This is a fantastic gym and very much a safe space for myself and others.
The group exercise classes ran by the instructors are absolutely fab! Massive shout out to Jennifer!! I attend every week not only has my physical health improved but so has my mental health.
Kelly the manager is always available to answer question or of often seen with other members of staff ensuring the gym is at its best and everyone is safe! She is very approachable and always willing to help as well as the other members of staff.
Couldn’t recommend this place enough!
February 13, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Thank you for your kind review! We are thrilled to hear about your positive experience at our gym.
We are so glad you have found a safe and supportive space to work towards your fitness goals. We are also delighted to hear about your positive experiences with our group exercise classes and instructors. We are proud of our team and appreciate your recognition of their dedication to creating a welcoming and supportive environment.
We are committed to providing a high-quality experience for all of our members and we are grateful for your continued support.
Best wishes
The JD Gyms Team 💚
Great Gym
JD East kilbride group exercise classes are brilliant, the gym area has everything you need and lots of new equipment
All areas are kept clean and tidy by the staff members
Kellie the manager is always available if you need any help, all staff on the Gym floor friendly and approachable if you’re not sure how to work the equipment
February 12, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Thank you for your kind review. We're thrilled to hear you're enjoying our group exercise classes, the variety of equipment, and the cleanliness of our gym.
We're also proud of our team, especially Kellie, for their commitment to providing excellent customer service and a welcoming environment. We hope you continue to enjoy your fitness journey with us.
Best wishes
The JD Gyms Team 💚
Gym is always very clean and lots of…
Gym is always very clean and lots of equipment available even during busy times. Staff are lovely and approachable and Kellie does a great job keeping everything running smoothly. Classes are great too, instructors are friendly and knowledgeable
February 12, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Thank you for taking the time to leave us a review. We're thrilled to hear you're enjoying our gym. We're especially happy to know you appreciate our clean facilities, the variety of equipment, and our friendly staff.
We're proud of our team, and we're glad you're enjoying the classes too.
Best wishes
The JD Gyms Team 💚
I’ve been a member of JD Gyms East…
I’ve been a member of JD Gyms East Kilbride for a while now, and I have to say, the experience has been fantastic, especially thanks to the efforts of Kellie, the manager. Kellie is always so approachable and dedicated to making sure the gym is running smoothly. She’s not only helped improve the facilities, like pushing for new equipment, but she also takes the time to get to know the members and ensure that everyone’s needs are met. The gym is always clean, tidy, equipment in working order and the 24/7 access is a bonus. Highly recommend!!
January 31, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Thank you for your kind words! We are thrilled to hear you're enjoying your time at the East Kilbride gym and that you've found the experience fantastic.
We are so pleased to hear about your positive experience with the manager. It's wonderful to know that they are so dedicated to making sure the gym is running smoothly and that they take the time to get to know the members. We are also delighted to hear you're enjoying the 24/7 access and the clean, tidy facilities.
Best wishes
The JD Gyms Team 💚
Best Gym
Great atmosphere in both main gym and ladies gym
Staff are all friendly and helpful as is the manager Kelly who is such a lovely chatty person.
Lots of kit to use and great classes for all
February 7, 2025
Unprompted review
Reply from JD Gyms - East Kilbride
Thank you for your kind words! We're thrilled to hear you're enjoying the atmosphere, friendly staff, and wide range of equipment and classes.
We're especially glad you're enjoying Kelly's friendly and helpful nature. We're committed to providing a positive and supportive environment for all our members.
Best wishes
The JD Gyms Team 💚
Positives and negatives
Got everything you need and more, great atmosphere and equipment, however, don't seem to find someone to help use the machines, I'm a new comer, so I don't use equipment I'm not sure of but I would like to
February 7, 2025
Reply from JD Gyms - East Kilbride
Thank you for leaving us a review, we love to see the 4 stars! If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch.
All contact information can be found on our website.
Best wishes
The JD Gyms Team 💚
An Upated and Edited Review
Having previously submitted a poor review, I am compelled to comment that a complaint I made was dealt with personally, sensitively, and extremely considerately. The issue I had has been resolved to everyone’s agreement and I thank kindly the Area Manager for such professional and skilful management of a very sensitive and upsetting experience. My review was never intended to reflect the gymnasium itself which is extremely high value for money, packed full of great equipment, plenty of space and a great atmosphere. Having exercised in gyms around the world from the age of nine years, I think I can state with authority that JD Gyms East Kilbride is excellent.
Life occasionally presents us with unfathomable issues that, at times, cut far deeper than they should. After I raised the issues, those cuts were healed admirably by the management team with understanding and kindness. Thank you.
January 31, 2025
Reply from JD Gyms - East Kilbride
Hi there
We understand your frustration and disappointment with your recent experience.
We take all customer feedback seriously and will use it to improve our services. We hope that you are able to come to a resolution with the Area Manager.
Best wishes
The JD Gyms Team
Reply from JD Gyms - East Kilbride
Hi there
Thank you for your kind words! We're thrilled to hear that you appreciate our gym's cleanliness and overall atmosphere.
We strive to provide a comfortable and welcoming environment for all our members.
Best wishes
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.