JD Gyms - East Kilbride Reviews 

203
TrustScore 4.5 out of 5

4.5

The Boardwalk, 1 Stroud Rd, G75 0YW Glasgow, Scotland, GB


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Rated 4 out of 5 stars

Great amount of space and equipment, and the women’s area is fantastic. Only downside is how busy the gym is 24/7, which isn’t exactly JD’s fault as East Kilbride needs another large gym to balance ou... See more

Company replied

Rated 3 out of 5 stars

I guess I've been spoiled. I've recently moved to EK and left NRG GYM in Glasgow behind. The difference in quality is staggering. Machines are aged, accessories for the cable machines and all batt... See more

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Rated 4 out of 5 stars

New machines with everything maintained well, clean and accommodates a ladies only section. Can get extremely busy but a good gym should be. Only one pec-dec, could maybe do with an update in a... See more

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Rated 5 out of 5 stars

The gym is great, good equipment and atmosphere. Overall very happy If could improve anything it would be the app, show how many visits I’ve been, show upto date gym specific information etc etc Edi... See more

Company replied


Company details

  1. Gym

About JD Gyms - East Kilbride

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • The Boardwalk, 1 Stroud Rd, G75 0YW, Glasgow, Scotland, United Kingdom

  • 0141 4719137

4.5

Excellent

TrustScore 4.5 out of 5

203 reviews

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4.5

All reviews

(203)

4,478 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place for fitness.

Great place for fitness. 10/10

January 30, 2023
JD Gyms - East Kilbride logo

Reply from JD Gyms - East Kilbride

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

Satisfied

Availability of machines, weights, rack etc is great. Plenty of space. Opening times are good as well. Only reason it isn't 5 stars is that there is one piece of equipment missing, an assault runner, but that is specific to my training.

February 6, 2023
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Reply from JD Gyms - East Kilbride

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great gym

Great gym, lots of equipment!

February 1, 2023
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Reply from JD Gyms - East Kilbride



Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Love the gym and the layout lot of…

Love the gym and the layout lot of weights and the very clean and tidy staff are very welcoming too Also I think having fresh running water is cracking
Highly recommend to family and friends

January 20, 2023
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Reply from JD Gyms - East Kilbride

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 1 out of 5 stars

Large pot holes

I am a member of the JD Gym in East Kilbride. In October 2022 I noticed that there were several large pot holes on the access road to the gym car park. These pot holes had been there for a while but had become deeper and wider due to the cold and wet weather conditions due to the time of year.

The pot holes were so wide and deep that they could potentially cause damage to members cars when driving into the car park.

I spoke to a member of staff at JD Gym who made me that other members had complained about the condition of the road and some people had damage to their cars due to the pot holes.

The gym car park also has several pot holes and floods when there is any rainfall causing large deep puddles in the car park.

I emailed the manager of the gym to share my concerns about the condition of the road and car park in October 2022. I received a response from the manager who stated that the road and car park was “high on his list of priories”. He also stated that JDGyms head office would be dealing with the matter.

With no further responses and the condition of the road and car park deteriorating due to winter weather I emailed the manager again in January 2023. He responded that the area manager had been passed my emails and I would be passed feedback.

I have has no further response from JD Gyms and members cars are still at risk of damage approximately 3 months after I raised my concerns.

I really enjoy using this gym but it I am really disappointed at the lack of action or any kind of response from JD Gyms in relation potential damage to members cars due to the road and car park for the gym.

January 18, 2023
Unprompted review
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Reply from JD Gyms - East Kilbride

Good afternoon

Thank you for your review and for making us aware of the situation to date.

We have reached out to the area manager who will look into what the updates are.

best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Recently joined the gym

Recently joined the gym, and do quite like the womens section, its good sized and a good selection of machines and weights

January 10, 2023
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Reply from JD Gyms - East Kilbride

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym is great

The gym is great, good equipment and atmosphere. Overall very happy
If could improve anything it would be the app, show how many visits I’ve been, show upto date gym specific information etc etc
Edit, I should also say that the gym has been very clean every time I’ve went and have saw people cleaning every visit so far

January 2, 2023
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Reply from JD Gyms - East Kilbride

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 5 out of 5 stars

Can’t praise this Gym enough and I’ve…

Can’t praise this Gym enough and I’ve been in many including David Lloyd, Virgin Active, Esporta. Nuffield, Local Authority, and more.

December 24, 2022
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Reply from JD Gyms - East Kilbride

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚 

Rated 2 out of 5 stars

Can’t find a timetable for the classes…

Can’t find a timetable for the classes that they offer or book in for any classes.

December 19, 2022
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Reply from JD Gyms - East Kilbride

Hello, thank you for leaving a review.

Our timetables for classes can be downloaded and found on our website on the 'find a gym' tab and then by selecting your gym location and scrolling to the classes section. Regarding booking classes, these are included with your membership and are run on a first come first basis and there is no need to queue when waiting for a class, just simply pop into the studio and stand on the markers available.

The JD Gym Team 💚

Rated 5 out of 5 stars

Will definitely be back

Will definitely be back. Clean and well equipped.

November 21, 2022
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Reply from JD Gyms - East Kilbride

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 1 out of 5 stars

Not impressed

Joined the gym as a complete novice with a friend as looking to increase my fitness levels. I'm a female in my late 40's and have no previous experience of being part of a gym therefore had asked for a walk round and some tips on how to use the equipment. I didn't book a full PT session as still finding my feet and deciding whether this is what I need. The young male that took us round (well took us to a PT room) could not have been less interested and quite honestly has reduced my confidence levels of your gym to zero. Myself and my friend then went into the ladies only part of the gym and struggled our way through trying to work out how to use the machines. We've now come away rather deflated instead of being excited and I've gone to an independent PT for guidance on what I should be doing to achieve my goals as I don't have the confidence in the PT's in your EK facility. I understand the gym is recently under new management so hopefully things will vastly improve over the coming months. Such a shame as the gym itself is pretty amazing with lots of space and equipment to use.

October 20, 2022
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Reply from JD Gyms - East Kilbride

Hello, thank you for taking some time to leave us a review!

It's not good to hear that you didn't feel particularly welcomed by our team. We pride ourselves on providing a friendly and inclusive environment for absolutely anyone to exercise and we have a broad range of members on board with us.
If you'd like any further support or to chat about the issue you faced, please contact your gym on eastkilbride@jdgyms.co.uk

Take care, The JD Gyms Team 💚

Rated 1 out of 5 stars

Be aware when cancelling your membership

Unfortunately I need to cancel my membership ship due to health issues and no longer can train. I've not been in the gym in 3 months due to this bit hoped I'd get better. 30th Sept I sent email to request for cancellation giving 30 days notice. I had just paid my membership payment on the 26th Sept so thought I'd have a pro-rata payment to make for the 4 days from the 26th Oct to 30th Oct as that would be the 30 days as requested. No, they want another full months payment on the 26th saying I can still have access to the gym until the 26th Nov. I don't need another full month's access as I can't train.
UPDATE- JD Team. Yes, that is correct someone has come back but they have simply advised it was in my contract. I've never had to pay a full month membership / subscription for running over another payment once cancellation has been advised. Its always been taken pro-rata. If you can send me a copy of that contract it would be very much appreciated.

October 13, 2022
Unprompted review
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Reply from JD Gyms - East Kilbride

Hello,

I can see a member of the team has responded to your email that was raised recently via the contact form.

The JD Gyms Team 💚

Rated 1 out of 5 stars

I have been a member of this gym for…

I have been a member of this gym for several years but I am now considering ending my membership. The gym is closed when the official site says it is open. Communication is non existent. I can only assume that this is due to a Royal funeral but there's been no email or even a message to customers on the site.

September 19, 2022
Unprompted review
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Reply from JD Gyms - East Kilbride

Hello,

Our gyms were closed today between 10am and 2pm so our staff could observe the state funeral and pay there respects to Her Majesty Queen Elizabeth II.

Details of the closure were on our website, social media pages and on posters available in the gym.

The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym and equipment but no one showed up for my induction.

Fantastic size with what looks like very new equipment. Plenty of space and opportunity to work out. I like the free classes as an added bonus.
I did book an induction here but no one showed up hence why the 4 stars.

August 23, 2022
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Reply from JD Gyms - East Kilbride

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

Great facility

Great range and amount of equipment. Good size with everything spaced out. Studios and womens gym is good. Nice changing rooms and showers and facility is nice and clean. Plenty of parking. Nice atmosphere and staff member helpful when I asked to be shown around before joining. Only flaw is air con isn't great!

August 15, 2022
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Reply from JD Gyms - East Kilbride

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

Good gym lots of equipment but too warm!

Good gym, it has lots of equipment. I’ve been to a few different gyms and would say nothing really stands out for this gym, except for a womens only section but I know other gyms do that too.

My only complaint would be is it can get unhealthily warm, I have been at a few different times/ days, where it has been packed and also 20 or less people in and it’s a very warm gym, during the busier periods with the volume of people it can make you feel unwell, however this is my option, I just go at quieter times.

Still a good gym with all equipment you’d need, it’s closer for me hence why I have moved to this one.

August 5, 2022
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Reply from JD Gyms - East Kilbride

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪

We're doing everything we can to keep East Kilbride and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉☀️💪

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great equipment especially the boxing…

Great equipment especially the boxing bags being working since I was 16 when I joined the army and have been many gyms your is the best gym I have been yet

August 1, 2022
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Reply from JD Gyms - East Kilbride

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Great place with friendly staff

Great place with friendly staff, Machines are well sanitised and looked after. Great environment, overall great place to work out.

July 7, 2022
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Reply from JD Gyms - East Kilbride

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Best gym about

Love the layout of this gym and the quality of equipment is too standard. The gym is always clean with a good energy from the lighting and music surrounding. An excellent team of trainers who are always in hand to help - especially Michael!!

June 10, 2022
JD Gyms - East Kilbride logo

Reply from JD Gyms - East Kilbride

Hello, thanks for the review!

It's great to hear your enjoying your fitness journey with JD Gyms 💪💚

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