JD Gyms - Glasgow South Reviews 

262
TrustScore 3.5 out of 5

3.3

Crown Street, G5 0TG Glasgow, Scotland, GB


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Rated 2 out of 5 stars

The equipment is the oldest I’ve ever seen and I’ve been using gyms for the past 25 years. I’ve never seen a member off staff, machines don’t get cleaned and the benches are far too close together to... See more

Rated 4 out of 5 stars

Overall experience has been great since joining the gym 2 weeks ago. The only reason that I did not give 5 stars is the fact there there seems to be a lot of equipment getting broken that does not... See more

Company replied

Rated 5 out of 5 stars

I've never really stepped foot in a gym before so I had no idea what to do or expect. I had an induction with Shannon on Monday who put me straight at ease. She was so friendly and took the time to ta... See more

Company replied

Rated 4 out of 5 stars

Changing room is a bit small. A sanitary water dispenser is missing. They currently have a water tap, which others can drink from it directly despite the sign asks to fill bottles only. Paper towels... See more

Company replied


Company details

  1. Gym

About JD Gyms - Glasgow South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Crown Street, G5 0TG, Glasgow, Scotland, United Kingdom

  • 1942914914

3.3

Average

TrustScore 3.5 out of 5

262 reviews

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3.3

All reviews

(262)

4,420 reviews in the last 12 months

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Rated 5 out of 5 stars

Top kit great dumbell weights and easy…

Top kit great dumbell weights and easy to find what your looking for, great gym feel

July 3, 2023
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Reply from JD Gyms - Glasgow South

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Very good experience so far

Very good experience so far. But showers water pressure is bit slow.

July 6, 2023
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Reply from JD Gyms - Glasgow South

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚 

Rated 3 out of 5 stars

Needs attention

The gym looks nice, but I think a lot of the machines need attention. The free weights area is a complete mess, with no organisation. At peak times it’s almost impossible to get a bench or a machine to use. Perhaps a limit on how many members they have needs to be looked at

June 30, 2023
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Reply from JD Gyms - Glasgow South

Hi, thank you for leaving us a review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. If you also have any concerns in regards to the equipment in the gym please feel free to discuss this with a member of staff inside the gym when you next visit.

Best wishes,
The JD Gyms Team 💚

Rated 2 out of 5 stars

It’s small gym and too congested also…

It’s small gym and too congested also there isn’t enough equipment. So I believe it’s not worth it.

June 29, 2023
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Reply from JD Gyms - Glasgow South

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚

Rated 4 out of 5 stars

Hi the Gym is great but some machines…

Hi the Gym is great but some machines are not working 😕 like assult assassin and the push ups . I reported but still no working

June 24, 2023
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Reply from JD Gyms - Glasgow South

Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible! The JD Gyms Team 💚

Rated 5 out of 5 stars

A great gym

The range of equipment was far superior to other gyms, multiple squat racks which is rare plus a punching bag. Another plus is the CrossFit area. The gym caters for all training needs. Overall good layout and a worthy gym to have a membership with

June 23, 2023
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Reply from JD Gyms - Glasgow South

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚

Rated 3 out of 5 stars

Not the most maintained

Good range and size but not as clean as other gyms in the area and machines poorly maintained. A lot of the padding on certain machines is worn away making them painful to use in comparison to other gyms.

June 8, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars
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Reply from JD Gyms - Glasgow South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Busy gym floor, great classes

The gym itself is quite busy. Reason for 5 stars are the classes. Spin class is fantastic, only made better by Stephen's interest and enthusiasm, and Body Pump and Body Combat with Jean are so so motivating. She has a great way to make them feel fun and make you feel powerful :)

April 19, 2023
Unprompted review
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Reply from JD Gyms - Glasgow South

Hi there

Thanks for the 5 star review! It's great to hear your enjoying your experience so far and hope you continue to enjoy the various classes available at our Glasgow South gym. Keep up the great work👍

The JD Gyms Team 💚  

Rated 3 out of 5 stars

Need more staff on gym floor

Need more staff on gym floor. There is never any blue roll to clean equipment with.

March 13, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

It’s really a great experience with JD…

It’s really a great experience with JD gym. Really love to do gyming here.

March 31, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Staff are super helpful and friendly…

Staff are super helpful and friendly atmosphere 👍Used sauna and showers last night ,very clean and to high standard,best I've experienced in any gym.
Thankyou for the attention to detail and overall experience given to your customers ,very appreciated 👍

March 14, 2023
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Reply from JD Gyms - Glasgow South

Hi,

Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Easy sign up, poor gym environment

Sign up experience was easy enough, gym itself was tacky, equipment was a mess and not maintained well nor tidied up. Clips for using bars are nowhere to be found and when you find one, its nearly enough broken or bent out of place. Weight plates are scarely available amd no neutal placement position is seen. Entry system is secure enough. Lockers and changing room is large enough, one I tried had a sauna as well, good rest for after a workout before a shower.

March 17, 2023
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Reply from JD Gyms - Glasgow South



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

App update

I’m hoping that the app will be updated when theres cancelation in one of the classes or better yet someone can always take over if instructor is not in. I like that theres plenty of equipment that can be used.

March 11, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Very welcoming

Very welcoming. Great equipment.

March 12, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

Too busy, massive fight broke out in the gym!

Went here last night for only my second time. It was so busy that you couldn't even get a treadmill or cross trainer machine. The changing rooms are so small.

While I was working out a huge fight broke out between guys who were just throwing themselves about the gym and ended up spilling into the street and the police were called. The staff looked scared and so were a lot of the people in the gym. I hope all involved got banned as they all fought in the street. Get rid of the posers and finally ban them or I will be cancelling my membership.

March 8, 2023
Unprompted review
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Reply from JD Gyms - Glasgow South

Hi there

We are sorry to hear that this happened. We will speak with your gym manager to ensure a full investigation was executed and appropriate action was taken

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

A posers gym

Initially joined JD gyms in the gorbals due to convenience as i work across the road. The first month for £10 was a nice incentive to get started! Upon using the gym for the first time i was not impressed. I specifically avoid using the gym at peak time so i went after 8pm still to find the gym absolutely packed to the point where i was unable to use the equipment i needed. always big gangs of men all standing at equipment for ages not even using them… i counted 6 different machines out of order and the majority of the machines that were in order were worn, Rips in the cushions, rubber parts all worn down etc and the free weights were just lying absolutely everywhere and the ones that were on the rack weren’t together, in order etc so wasted a lot of time trying to find 2 of the same weight… Then theres the changing rooms the sauna was nice but the changing facilities are far far too small for the sheer amount of people using this gym and the toilets are horrendous! Blocked and unable to use due to being full of toilet roll and also all over the floor! The showers were pretty rubbish as well, not nearly warm or powerful enough. Probably wont be renewing for another month.

February 18, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Disappointing and overpriced for what it is

Really small space, cheap equipment, a/c didn't work, just absolute chaos no matter what time of day or night you went, literally cant get anywhere near any kit. Full of kids takings pics and vids for their insta. Not my vibe, and absolutely not worth the money.

February 19, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

I like the gym overall

I like the gym overall, I have just moved from Glasgow north to Glasgow south. However, I much preferred Glasgow north. The south gyms cable weight stacks don’t have values on them so you don’t know what you are lifting and many of the attachments were old and tatty. I also found it to be quite warm in the weights area compared to other gyms I go to. But overall I like training at the gym.

February 13, 2023
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Reply from JD Gyms - Glasgow South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Customer service is horrendous

Customer service is horrendous, when setting up my membership i mistyped my email and therefore did not receive confirmation. I set up another membership with the correct email this time. Easy enough to cancel the mistyped one you’d think …. WRONG !! Can’t anyone read a simple instructions ,.. standard email response sent from customer service every time ! Cancel and refund mistyped email membership and leave other one running, is it that difficult ?? Can’t speak to anyone by phone and only email correspondence as I was given customer service email address by gym manager. SORT THIS OUT PLEASE !!!

February 20, 2023
Unprompted review
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Reply from JD Gyms - Glasgow South

Hi there

We are really sorry to hear this. If you have already raised a ticket with our customer service team they will be sure to respond to you. If not please visit the website and raise a ticket so one of our team can look into your situation.

Best wishes
the JD Gyms Team

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