JD Gyms - Huddersfield Reviews 

336
TrustScore 3.5 out of 5

3.5

Folly Hall, HD1 3LT Huddersfield, England, GB


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Rated 4 out of 5 stars

It's ok overall. Better than my local Gym group gym. If you go in early it's fairly quiet, especially on weekends. Some of the cable machines need a bit of tlc but other than that it's a nice space. G... See more

Company replied

Rated 4 out of 5 stars

Gym was fine. I used to train at the Huddersfield JD all of the time. What I will say is that a few of the machines have fallen into disarray, and there was a lot more random litter in the dumbbell... See more

Company replied

Rated 5 out of 5 stars

Been visiting jd gym for a few years and since Gomez has taken over the gym has changed massively. As I have hidden disabilities, Gomez took the time to talk to me and see how he could help in anyway.... See more

Company replied

Rated 1 out of 5 stars

i enjoyed the work out and surroundings. But a male employee came twice into the shower changing room toilets. women were topless and some naked !! no way should any man be able to come into this priv... See more

Company replied


Company details

  1. Gym

About JD Gyms - Huddersfield

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Folly Hall, HD1 3LT, Huddersfield, England, United Kingdom

  • 1484504460

3.5

Average

TrustScore 3.5 out of 5

336 reviews

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3.5

All reviews

(336)

4,626 reviews in the last 12 months

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Rated 3 out of 5 stars

The sign up process is simple and easy

The sign up process is simple and easy, T&C’s simple and accessible.

The Huddersfield club I used is dated and lower standard than most other JD’s, small inadequate functional area.
Kit is cleaned to basic level.

Changing rooms spotless however.

June 17, 2023
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Reply from JD Gyms - Huddersfield

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on Huddersfield@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

They classes are really good, and the instructors are wonderful as well.

Amazing range of equipment to use, lovely environment suitable for workouts and reliable service.. I love it at JD gym.

May 30, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Very bad experience

The staff was nowhere to find, half of the equipment was out of order, the gym is small despite looking very spacious on the pictures, no one was cleaning the equipment after themselves.

May 29, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Just walk in the changing rooms and you…

Just walk in the changing rooms and you will see . Drains blocked again and again and stinks .
No pins . Out of 11 pieces of equipment 6 had no pins .
Some staff clearly don’t know how to deal with customers

May 11, 2023
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

We are very sorry to hear this. We will chase this up with your gym and see what's happening.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Terrible gym

Machine are often broken, pins are missing from weight machines so over 50% are unusable. Queues for machines or groups of 3 or 4+ taking turns meaning long waits for machines. Weights and plates rarely put back or missing.
The ladies toilets often have no toilet paper, explosive bowel movements still in the toilet bowl or smelly overflowing sanitary bins

November 23, 2022
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for taking the time to leave this review. We appreciate your feedback and will look into the points you've raised with the gym manager.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Once was good but going down hill quickly!!

I've been with JD since the very beginning, and to start with it was great. But over the years there has been a lot of issues, I've spoken to staff (when you can find them!! Never on the gym floor) spoken to the manager on a numerous occasions and nothing seems to get done! Nothing changes! No matter how many times you bring something to their attention.

Recently I've started training with an instructor due to a back injury, and losing my confidence training.
We spend half the session looking for machines that are working.. as most have out of order sign on them. Or trying to find a machine that's working & free, but then having to search for a pin because there isn't any!!

Pins for the cable machines are missing on over half of the machines. Trying to find a pin is like a needle in a haystack!
I've repeatedly spoken to the manager and I've been told new ones are coming.. this was easily 4 months ago.

Carabiner clips are also missing and approximately 6 cables we can’t use because of this.

I was told to use a small carabiner by one of the young lads on the floor because there was no big ones. But this was not suitable to lift heavy weights I needed.

The Air condition is not working, and it makes the gym very stuffy, I've recently seen the gym opening their doors to allow airflow in to the gym, which is a waste of time!!
The sound system yesterday wouldn't work & screeching noise were coming from it for over 10-15 minutes.

There are NO staff on the gym floor when you need them, they are meant to be around to deal with questions & enquiries, especially ones about equipment or there lack of, it's like they don’t want to deal with it so they hide away.

General standards are poor from showers needing cleaning, to toilets being disgusting and no toilet roll, or unable to pull toilet roll through.

This really is getting silly. It's got to the point now where Im wondering why I'm paying my membership for this kind of disgrace?! Someone needs to pull there finger out & do their job otherwise members are going to go elsewhere. I know I'm considering it.

May 9, 2023
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

We are really sorry to hear tat you are not having a great experience at JD Gyms Huddersfield.

We will contact the GM at your club and start looking into the points you'e raised.

Best wishes
The JD gyms Team

Rated 5 out of 5 stars

Employees are very nice and very clean…

Employees are very nice and very clean workout gear.

May 3, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

No pins for the cable machines!

May 8, 2023
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

This is a great gym

I like the boxing area and the weightlifting area and the sauna, it is a fantastic gym, changing rooms close at 12am. It's not a huge problem as I can just shower at home.

May 3, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Changing room close at midnight but you are able to use the disabled toilets and changing area to grab a shower after your workout.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

Great gym has all the equipment you…

Great gym has all the equipment you need but it’s hard to find the weight pins as they are missing so it takes a while to get one

May 2, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 2 out of 5 stars

It’s not enjoyable

It’s always so busy, even at 9pm, the air con is rubbish, the machines arent fixed for weeks.. the hip thrust machine has been broken for about a month.. the toilets are filthy with tissues and poo all over them, there’s never any toilet roll and there’s never any pins in the weight machine meaning you can’t use them.

May 3, 2023
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for taking some time to leave us a review today! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very good equipment

Very good equipment, the changing rooms could do with being cleaner

April 25, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good selection of machines

Good selection of machines, nice clean gym and everyone is helpful.
Could do with few more weights and accessories for certain machines.

April 12, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 1 out of 5 stars

No working phone cannot access gym

The battery life on my phone is bad at the moment and using the app at the moment to enter the gym, it keeps shutting the phone off. I have the last 3 visits having to buzz in to enter the gym, it is annoying. I asked if I could use the disabled entrance and was told no as I’m not disabled. What am I supposed to do, not everyone has a phone, not everyone can afford a new phone. So I have to press the buzzer each time. It felt Tyrone thought I was lying and not helping her thinking I’m being aggressive. What is the problem? I have given feedback here before and they don’t like what they hear. I will give some credit after several complaints the spin bikes are getting maintained like they should. I will remove this negative comment if jd can resolve my temporary issue as they never respond to emails.

April 15, 2023
Unprompted review
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for your review.

We can see that you raised a ticket with our customer service team. They have explained that to use an alternative access point into the gym, you can speak with the general manager and they will be able to assist you with this.

We hope that you get this sorted and are able to continue using the gym.

Best wishes
The JD gyms Team



Rated 2 out of 5 stars

No induction from any of the team…

No induction from any of the team members to show you around the gym! Gym heavily overcrowded! Loads of the equipment in dire need of replacement!

April 10, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for leaving us a review! If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Used this gym before I got poorly but…

Used this gym before I got poorly but now i'm well again I rejoined

April 3, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

The modern machinery kept and…

The modern machinery kept and maintained gives you a vibe to really be a new version of yourself

April 5, 2023
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Reply from JD Gyms - Huddersfield



Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great value. Friendly gym.

Took the £25 offer so I could work out at both gyms near my home and my office. It works great. I can get 30 minutes in on my lunch hour and do a longer set on weekends near home. Both gyms are 24 hour opening and staff are friendly and approachable. Plenty of equipment but only negative is the classes need updating on the website as I turned up for a class only to find that there wasn’t one.

March 26, 2023
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Reply from JD Gyms - Huddersfield

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Really great gym with wide variety of…

Really great gym with wide variety of equipment. Good price per month and Aldin who showed me and my Husband around was polite, informative and his personality sealed the deal for us to sign up for this particular gym.

March 21, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

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