JD Gyms - Huddersfield Reviews 

336
TrustScore 3.5 out of 5

3.5

Folly Hall, HD1 3LT Huddersfield, England, GB


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Rated 4 out of 5 stars

It's ok overall. Better than my local Gym group gym. If you go in early it's fairly quiet, especially on weekends. Some of the cable machines need a bit of tlc but other than that it's a nice space. G... See more

Company replied

Rated 4 out of 5 stars

Gym was fine. I used to train at the Huddersfield JD all of the time. What I will say is that a few of the machines have fallen into disarray, and there was a lot more random litter in the dumbbell... See more

Company replied

Rated 5 out of 5 stars

Been visiting jd gym for a few years and since Gomez has taken over the gym has changed massively. As I have hidden disabilities, Gomez took the time to talk to me and see how he could help in anyway.... See more

Company replied

Rated 1 out of 5 stars

i enjoyed the work out and surroundings. But a male employee came twice into the shower changing room toilets. women were topless and some naked !! no way should any man be able to come into this priv... See more

Company replied


Company details

  1. Gym

About JD Gyms - Huddersfield

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Folly Hall, HD1 3LT, Huddersfield, England, United Kingdom

  • 1484504460

3.5

Average

TrustScore 3.5 out of 5

336 reviews

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3.5

All reviews

(336)

4,620 reviews in the last 12 months

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Rated 4 out of 5 stars

The JDs club 😊

Nice location, Parking spaces which you have to register your vehicle registration in the front desk…spacious workout floor HOWEVER the equipments are probably due for the BIG UPGRADE ↗️↗️⬆️⬆️ Sauna men’s sauna can do with a regular cleaning and essential oils to help avoid unpleasant odours 😊

January 23, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

intense workout

I always think of going to the gym as a task never know what will help me tone my body, JD gym is brilliant. they run classes alday everyday and it’s within your membership cost. I now go and do as many of the classes and always leave knowing the workout was intense. I couldn’t do that workout alone

January 12, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Clear steps on website and Fast to rejoin

Clear steps and Fast to rejoin. Staff are helpful, I love that is open throughout.

January 11, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym equipment is failing

Gym equipment is failing, pins missing, not enough machines to cater for the overpopulated gym.

If there was another gym close to me I would change.

Very bad

January 7, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Thanks for leaving us some feedback.

Our staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Attended a first class on Sunday…

Attended a first class on Sunday morning. LBT was due to start at 11.00am. At 11.10am no instructor and had to go and find someone to ask. Instructor arrived after 20 minutes. Left the class to go on the treadmill instead. None available and several out of order. Ladies toilets out of order as well. I appreciate the monthly membership fee is more than competitive, but does this mean you have to put up with less than adequate facilities.

December 30, 2023
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Reply from JD Gyms - Huddersfield

Hi there

We are really sorry to hear this. We have sent this onto the General Manager at your club so that they can look into what happened.

We hope this first experience hasn't put you off all together.

Best wishes
Te JD Gyms Team

Rated 5 out of 5 stars

Relaxing

I love it because it is help in my mind set and for me to lose weight

January 2, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great facilities

Great facilities, staff are fantastic and a really friendly atmosphere

December 26, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

i enjoyed the work out and…

i enjoyed the work out and surroundings. But a male employee came twice into the shower changing room toilets. women were topless and some naked !! no way should any man be able to come into this private undress area PERIOD no signage to warn us. Its time to respect womens privacy and modesty also children aged 16-18 !!! men should not be allowed near semi naked children . its really bad dont feel safe or comfortable

January 3, 2024
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for your feedback, we of course understand that this may have made you feel uncomfortable and this is definitely not our intention.

Where possible a female cleaner will check the female changing rooms and vice versa, but there will be occasions where our female cleaner is not on shift, so a male cleaner will cover for them.

This does also happen the other way around from time to time. They will announce themselves before entering or get another member of staff to enter ahead of them to make members aware.

Keeping our changing rooms clean is a top priority and they need to be checked regularly in order to keep on top of tasks. But if they haven't given you forewarning then that isn't acceptable.

Please politely ask them to come back in 5 minutes and report that they did not warn you to the staff member on duty. If you feel more comfortable, you can email the General Manager on huddersfield@jdgyms.co.uk

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice gym

Nice gym. With the app

December 28, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

Entrance not obvious

Struggled to find entrance especially on a dark,wet & windy evening- as a female and first time visiting felt unsafe, no signage pointing/arrows indicating the entrance is down the side of the building (the entrance as you drive past into car park isn’t obvious either - just a standard JD Gym logo next to casinos sign I basically had to look for someone who looked like they were dressed for the gym and follow them. Maybe I have bad eye sight but had to ask a staff member where the changing rooms were. I do love that the stair master machines don’t have other equipment directly behind.

December 23, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Bad experience

December 13, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for leaving us a review. We will make your gym manager aware of your review so that they can look into the issue for you

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Awesome gym I’ve been to a few and this…

Awesome gym I’ve been t a few and this one is easy to access , good parking.

I like that it’s not really bright, so when you go really early hours you can train without having to wear shades for bright lights until your eyes adjust 😂

Lots of equipment and well spaced out !

Great spin studio separate from main floor and sauna and lots of classes

Again great gym and good mix of people that go ! I do recommend !!!!

December 12, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Gym update

Very busy around 6pm. Changing rooms not available before 5am

December 3, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Thank you for leaving us a review. We value and appreciate your feedback as it gives us the opportunity to improve our service to our members.

The changing facilities are minimised throughout the night for health and safety reasons. However we do keep the disabled change open for you to use.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

The equipment is old

The equipment is old, worn and out of date , I did not enjoy using it and your automated entrance failed I had to key in my code manually

December 12, 2023
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Reply from JD Gyms - Huddersfield

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

The gym is badly managed

The gym is badly managed. Showers and changing rooms smell.
A class this morning was held on the prowler track instead of inside the empty studio.
2 members took up most of the callisthenics area doing boxing instead of using the boxing area, which I pointed out to them, which was followed by abuse. This was quite dangerous as one member was punching the pads really hard and dancing around, no member of staff on the floor to notify.
No visibly broken equipment/machine today, but this is a rarity.
This is not what I have come to expect from JD.

December 12, 2023
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Reply from JD Gyms - Huddersfield

Good afternoon

We are sorry to hear this.

If you wish to make a complaint. Would you begin by sending us an email to reviews@jdgyms.co.uk and provide a rough idea of the problem you are facing? Following that we'll be able to put you in touch with the best person to help.

In addition to this you can email the General Manager at huddersfield@jdgyms.co.uk

Thank you.

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