JD Gyms - Leeds North Reviews 

48
TrustScore 3.5 out of 5

3.6

Limewood Approach, LS14 1NH Leeds, Seacroft, GB


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Rated 4 out of 5 stars

Why aren’t all jd gyms like this one? Very pleasing aesthetically plenty of equipment including extra of the most used. Cool in warm days and clean. The only issues as with all jd gyms are the weights... See more

Company replied

Rated 5 out of 5 stars

I love this gym, the vibes and equipment are really good, especially the new kit. Staff are great. Special mention to Aaron though who always talks to us and has a good laugh with us. Maybe improvemen... See more

Company replied

Rated 5 out of 5 stars

The new upgrade has been fantastic. Facilities always clean. All the staff inc the manager beth always on hand with any questions I have and always have a smile on their face! Would definitely re... See more

Company replied

Rated 5 out of 5 stars

I’m a member of the Seacroft jd …. All the machines have all just been upgraded which was well overdue but overwhelming ,Beth the manager came over to tell m n my friend if we needed help with our any... See more

Company replied


Company details

  1. Gym

About JD Gyms - Leeds North

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Limewood Approach, LS14 1NH, Leeds, Seacroft, United Kingdom

  • 1134687991

3.6

Average

TrustScore 3.5 out of 5

48 reviews

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3.6

All reviews

(48)

4,611 reviews in the last 12 months

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Rated 3 out of 5 stars

overall good gym and convenient

overall good gym and convenient, app recently has issues despite uninstall and installed several times but still the scan page not coming up needs to keep clicking for ten. minutes by if you lucky, the staff can't help,

September 3, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there mohammed. Thank you for leaving us a review, we are happy that you like the gym at Leeds North but disappointed that the tech has let us down in your rating!

Please be advised, we have been made aware by our development team that reducing animations in the device settings has resolved this issue for some members. This will be under accessibility, vision enhancements and then reduce animations. If this still doesn’t sort it for you, please contact our team at the Contact Centre by raising a ticket through our website. We will be more than happy to look into this further for you.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Very disappointed at being lied to I…

Very disappointed at being lied to I attended the gym this morning and was advised not to leave my bike outside as the two lads that had stolen a bike the previous day where scoping the gym again tried to put in the gym but got no help from the staff will be putting a complaint in.

May 13, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

We are sorry to hear that you didn't receive the help you required. if you would like to email the Manager at Leeds North to chat this through, their email address is leedsnorth@jdgyms.co.uk

Kind regards
The JD Gyms Team

Rated 2 out of 5 stars

Multiple pieces of equipment out of order simultaneously

Feels like standards are slowly beginning to slip at this gym. Overall it is usually great, however, recently there has been a significant amount of equipment that has been out of order at the same time. It is also disappointing to see that certain machines have been removed which doesn’t help either.

Finally, I would like to bring attention to the hygiene and cleanliness of the toilets which is often poor, the floor is usually dirty and there is a constant smell of urine.

March 15, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Thanks for leaving us some feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Good gym - needs more care

Really like the Leeds north gym overall. My main issue is lately, there has been too much equipment out of order and not being replaced or fixed with any pace.

Leg day today and 4 leg machines were out of order

March 13, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

We are really sorry to read this.

Our staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

the SAUNA has not…

Over the last MONTH the SAUNA has not been turned on first thing in the morning
I’ve on a number off occasions asked the LADY MANAGER to put it on
I shouldn’t have to ask every other morning to put it on
By the time you finish training and go in the SAUNA is cold at 6-15 in the morning
When the GENTLEMAN MANAGER was on it was always LOVELY AND HOT at 6-15 in the MORNING
it’s ABSOLUTELY DISGRACEFUL now

February 9, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Thank you for your review

We would recommend that you send your comments to the General Manager to ensure they are aware of your frustration and to give them to opportunity to resolve this for you. You can contact them on leedsnorth@jdgyms.co.uk

Best wishes
The JD Gyms Team

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Well i joined the gym 2 months ago…

Well i joined the gym 2 months ago sea-craft one 2 months ago, the gym was ok but not great the equipment are too old and they put the equipment really close to each other and you have to be careful to go from one place to another specially when its busy, toilet was always dirty when ever you use it like gym is busy all the time so you have to clean the toilet every hour and shower room water is really really slow when more people is using it

January 9, 2024
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Good gym

Love the sauna. Plenty of lockers.
There's plenty of weights machines.
Just disappointing that my local JD Gym doesn't have any yoga classes on, on an evening.

January 9, 2024
Rated 1 out of 5 stars

changing room are a disgrace for years…

changing room are a disgrace for years and the short dark skin riod using trainer thinks he owns the gym, just causally walks up and takes wights off the machine you are sat on, then ingores you. Will be cancling soon.

November 22, 2023
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

We are sorry you wish to cancel your membership. If you'd like to discuss your feedback further with the general manager in your gym you can contact them on leedsnorth@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Great equipment but too busy!

Great equipment but it's just way too busy! I getvpeak times are always pretty full on but JD gyms just seem to hit the US type 'planet fitness' busy!
Unfortunately won't be a member for long

October 29, 2023
Rated 5 out of 5 stars

Leeds North is a fantastic facility for…

Leeds North is a fantastic facility for keeping fit. The Personal Trainers are extremely professional & approachable.
More important for me is they give you eye contact when they interact.

September 27, 2023
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Well,just joined the JD gym little bit…

Well,just joined the JD gym little bit disappointed most of machines are very old and have a huge changing room but don’t have a private changing room not comfy to change my clothes front of others

June 5, 2023
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

Excising is great NOT @ JD Gym

Excising is great if done in right environment, was with JD gym Leeds North for good few months, and can say that it wasn't a great experience due to damaged equipment everywhere (injured once by falling of a faulty treadmill), on top of that low hygiene.
About 2 month ago they started upgrading the building, so dust was everywhere due to builders working on this old building which I'm sure contains asbestos too.
After I felt ill of their dust I requested cancellation and refund from the day they started building work, they refused to refund, and did not even apologize and I'm sure they didn't even record the complain, I wish I claimed a compensation through court.
Will not recommend JD gym.

February 3, 2023
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Thank you for your review. We are very sorry to hear that you had this experience. If a member injures themselves within the gym we would insist that this is logged in the accident book with a member of staff. This allows the incident to be investigated.

If this was logged, we can look into this for you. You can email us on reviews@jdgyms.co.uk so we can obtain some further details from you.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Diabolical Customer Service

Customers service word does not exist in JDGym dictionary. No telephone answer, email takes 14days to answer. Trying to freeze my membership can’t do it as CAPTCHA error message keeps coming. Raised this matter in email but email response will be after 14 days. But a diabolical customer service is. Customers are the wages, keeping the company in business, earning dividends for shareholders, but customers are kicked in their teeth. It is same with every organisation. JDGYM is no different. Shame on JDGYM While I am writing this feedback, same time I am on telephone to gym for 18 minutes, but no answer.

January 31, 2023
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Good afternoon

Thank you for your feedback. We are very sorry to hear you have not been able to get hold of us. January is a very busy month and can lead to longer wait times for a response.

When freezing a membership we ask for 14 days notice, this is to ensure we can freeze the date you request without further delay. If you need to speak to someone sooner you can speak directly to the General manager at your club next time you visit or you can email them on leedsnorth@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Completely unacceptable and rude behaviour by staff member

Over the last few months I have been pushed off a machine by a member of staff there on two separate occasions. Yes, pushed off.
The first time he pushed me away on my shoulder.
The second occasion he grabbed my hand and physically moved it off the equipment.
On neither occasion did he say anything, ask if it was okay for his client to use the machine, or speak to me in any way. He just used physical contact to force me off.
The first time I was shocked to be honest, and just walked away.
The second time I was really cross and challenged him directly. He just laughed at me and didn't respond, acknowledge me or apologise in any way.
I have submitted a formal complaint, but the local management have been completely uninterested and unsupportive.
I have asked for the complaint to be escalated, and weeks later I am waiting for a response.
If you want to join a gym where there's a chance you will be physically removed from a machine by a member of staff, and where any complaint you raise will be treated with disdain, complete lack of interest, and lack of support, this is the gym for you.
If you don't, please go somewhere else.

November 23, 2022
Unprompted review
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hello, thank you for taking some time to leave us a review!

Sorry to hear about your experience at our Leeds North gym, we can see that the Area Manager has reached out to yourself and discussed this further.

The JD Gyms Team 💚 

Rated 5 out of 5 stars

It’s a clean and tidy gym with all the…

It’s a clean and tidy gym with all the great facilities I am 71 years old and first time at a gym I wish that I had joined years ago looking forward to my next visit.

November 14, 2022
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hi there

Thank you for taking the time to leave us a review! We are so pleased to hear you are enjoying your experience with JD Gyms, keep up the great work 💪

Thanks
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Welcoming teacher.

The yoga tutor was very welcoming and checked that we had enjoyed it.

November 1, 2022
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Wow! Thanks for the 5star review and comments. It's really made our day 😀 Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Machines need a lot of maintenance

Most of the cv machines are broken and falling to bits. Place was clean and looked nice, so odd to see equipment isn't maintained. Lots of equipment,spacious and modern. And was cool even through the heatwave

July 24, 2022
JD Gyms - Leeds North logo

Reply from JD Gyms - Leeds North

Hello, thank you for taking some time to leave us a review!

Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.

The JD Gyms Team 💚

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