This gym is awful. They have a large turn-style like something out of a prison on the door, it's very triggering if you have claustrophobia, you used to be able to use your code to open the ordina... See more
Company replied
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This gym is awful. They have a large turn-style like something out of a prison on the door, it's very triggering if you have claustrophobia, you used to be able to use your code to open the ordina... See more
Company replied
The staff were amazing in helping me find my lost Apple Watch. They went above and beyond watching every step I made in the gym on the CCTV and gave me updates when they had any information. Amazing s... See more
Company replied
In almost everything there are teething problems from start , just reaching out to a competent member of staff and they put it right! The bar code entry was a little stubborn to gain access which w... See more
Company replied
This is a good well equipped gym but they could do with more dumbbells The lady who is there every morning welcomes everyone with a good morning and keeps the gym in a clean condition the gym is spo... See more
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Childwall Valley Road, L25 2RF, Liverpool, England, United Kingdom
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1.Gym is so dark.
2.There is not enough equipment and devices, there is only one leg press, one leg extensions, one lying leg curls machine and one hack squat that is more than two weeks out of order, for use them you have wait in queue for at least 15 minutes.
3.The dumbbells are irregular and their number is less and not enough for all athletes.
4.for taking shower water is so hot really burning body after exercise we don’t need hot water this is simple a lot of time we told to staff but unfortunately nobody care i’m disappointed in this gym.

Reply from JD Gyms - Liverpool Belle Vale
Not enough facilities for the number of costumers.
Shower is boiling and despite reporting it in three different occasions nothing been done about it.
Good news is it is cleaner than most of the gyms.

Reply from JD Gyms - Liverpool Belle Vale
Quite a large selection of machines but not much point if a lot of its broken. Most of the equipment is very old (from when it was xercise4less). VERY small selection of dumbbells and plates (good luck finding a 5kg plate, never mind 2 of them). Aircon is very poor (admittedly better than nothing though). Really badly needs a total refurbishment. Not a patch on the close South Liverpool branch (Leg press is better in belle vale though). All in all I wouldn't recommend this branch to anyone.

Reply from JD Gyms - Liverpool Belle Vale
My husband, 2 sons and myself are all members at JD Gym in Belle Vale. I felt I had to write to let you know that the staff here are knowledgeable, cheerful and extremely helpful. In the past I have dreaded training but now it is a pleasure to train here. I must mention Danny who works at this gym. He ALWAYS has a smile on his face. He is a true asset to your company.

Reply from JD Gyms - Liverpool Belle Vale
Dont seem to be a lot of staff about, not sure if there is an infra rexsauna at belle vale gym is clean bit of a wait when its busy

Reply from JD Gyms - Liverpool Belle Vale
I just don't think it's worth the price charged I was previously with xercise4less before jd same gym but these took over but no better for double what they charge its just not worth the double payment monthly for exact same service previously given in the exact same gym so I've cancelled my membership an will Look for an alternative for a much worthy price

Reply from JD Gyms - Liverpool Belle Vale
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