JD Gyms - Liverpool Belle Vale Reviews 

30
TrustScore 2.5 out of 5

2.4

Childwall Valley Road, L25 2RF Liverpool, England, GB


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Rated 1 out of 5 stars

This gym is awful. They have a large turn-style like something out of a prison on the door, it's very triggering if you have claustrophobia, you used to be able to use your code to open the ordina... See more

Company replied

Rated 5 out of 5 stars

The staff were amazing in helping me find my lost Apple Watch. They went above and beyond watching every step I made in the gym on the CCTV and gave me updates when they had any information. Amazing s... See more

Company replied

Rated 5 out of 5 stars

In almost everything there are teething problems from start , just reaching out to a competent member of staff and they put it right! The bar code entry was a little stubborn to gain access which w... See more

Company replied

Rated 4 out of 5 stars

This is a good well equipped gym but they could do with more dumbbells The lady who is there every morning welcomes everyone with a good morning and keeps the gym in a clean condition the gym is spo... See more

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool Belle Vale

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Childwall Valley Road, L25 2RF, Liverpool, England, United Kingdom

  • 1515412407

2.4

Poor

TrustScore 2.5 out of 5

30 reviews

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2.4

All reviews

(30)

4,420 reviews in the last 12 months

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Rated 1 out of 5 stars

a lot of problems

1.Gym is so dark.
2.There is not enough equipment and devices, there is only one leg press, one leg extensions, one lying leg curls machine and one hack squat that is more than two weeks out of order, for use them you have wait in queue for at least 15 minutes.
3.The dumbbells are irregular and their number is less and not enough for all athletes.
4.for taking shower water is so hot really burning body after exercise we don’t need hot water this is simple a lot of time we told to staff but unfortunately nobody care i’m disappointed in this gym.

July 12, 2022
Unprompted review
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello, thank you for leaving a review.

We'd be keen to find out more on what equipment you feel the gym is lacking, so if you'd like to tell us what equipment you'd like to see at our Liverpool gym, please send an email to the Manager on liverpoolbellevale@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

Boiling showers

Not enough facilities for the number of costumers.
Shower is boiling and despite reporting it in three different occasions nothing been done about it.
Good news is it is cleaner than most of the gyms.

July 11, 2022
Unprompted review
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your feedback, please send an email to the Manager on liverpoolbellevale@jdgyms.co.uk

The JD Gyms Team 💚

Rated 2 out of 5 stars

Very poor condition equipment

Quite a large selection of machines but not much point if a lot of its broken. Most of the equipment is very old (from when it was xercise4less). VERY small selection of dumbbells and plates (good luck finding a 5kg plate, never mind 2 of them). Aircon is very poor (admittedly better than nothing though). Really badly needs a total refurbishment. Not a patch on the close South Liverpool branch (Leg press is better in belle vale though). All in all I wouldn't recommend this branch to anyone.

May 25, 2022
Unprompted review
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello Anthony, thank you for reviewing JD Gyms.
Thank you for your feed back, we will pass your comments on to the gym to improve as much as possible going forward.
Kind regards,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Cool

Cool. Everything is good.

March 16, 2022
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello Robertas. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 5 out of 5 stars

Belle Vale

My husband, 2 sons and myself are all members at JD Gym in Belle Vale. I felt I had to write to let you know that the staff here are knowledgeable, cheerful and extremely helpful. In the past I have dreaded training but now it is a pleasure to train here. I must mention Danny who works at this gym. He ALWAYS has a smile on his face. He is a true asset to your company.

February 5, 2022
Unprompted review
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hi, thanks for the 5star review! It's great to hear positive feedback for Danny and the rest of the team. Keep up the great work with the rest of your family👍

The JD Gyms Team 💚  

Rated 3 out of 5 stars

Popular gym

Dont seem to be a lot of staff about, not sure if there is an infra rexsauna at belle vale gym is clean bit of a wait when its busy

January 20, 2022
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello, thank you for leaving a review.

Our staff are always on hand at our gyms walking around but the green buttons near the entrance, if you press that it will alert a member of staff to your presence who can come and assist you.

The JD Gyms Team 💚

Rated 2 out of 5 stars

I just don't think it's worth the price…

I just don't think it's worth the price charged I was previously with xercise4less before jd same gym but these took over but no better for double what they charge its just not worth the double payment monthly for exact same service previously given in the exact same gym so I've cancelled my membership an will Look for an alternative for a much worthy price

January 4, 2022
Unprompted review
JD Gyms - Liverpool Belle Vale logo

Reply from JD Gyms - Liverpool Belle Vale

Hello, thank you for taking the time to leave a review!

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit!

We wish you the best of luck in your fitness journey going forward.
The JD Gyms Team 💚

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