JD Gyms - Liverpool City Centre Reviews 

152
TrustScore 4.5 out of 5

4.7

Dale Street 14, L2 4TH Liverpool, England, GB


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Rated 5 out of 5 stars

Fantastic place to work out, great atmosphere and excellent facilities. The gym is spacious l, modern and well equipped with a wide range of machines and free weights. Staff are friendly, welcoming a... See more

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Rated 5 out of 5 stars

I enjoyed the ease at which I could sign up. Accessing the gym was simple and the facilities are wonderful. I would offer a suggestion for Liverpool Edge Lane and City Centre gyms, both gyms always ha... See more

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Rated 4 out of 5 stars

UPDATE: came in this morning and the music was at a normal level, so I am giving you another star as you actually listened to the feedback! Good gym well kitted out, toilets stink a bit and the mu... See more

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Rated 5 out of 5 stars

Love this gym I’ve been coming for a few years now and regularly attend the classes. My favourite classes are JD Burn with Sam and Spin with Rebecca. Everyone is really friendly especially the duty... See more


Company details

  1. Gym

About JD Gyms - Liverpool City Centre

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Dale Street 14, L2 4TH, Liverpool, England, United Kingdom

  • 1515560842

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.7

All reviews

(152)

4,540 reviews in the last 12 months

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Rated 3 out of 5 stars

Gym is well equipped staff is a little…

Gym is well equipped staff is a little bit rude but otherwise all good

August 9, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for leaving a review.

Please can you send an email query through our website regarding your experience and a someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 5 out of 5 stars

Perfect Setup

Best gym I have EVER BEEN TO.

July 29, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Wow! Thanks for the 5star review and comment.

It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Gone downhill

Consistently missing pins/hooks. Faulty equipment most days.
Showers close to boiling.
Music often not playing in the morning.

July 20, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think and how we can improve, so if you'd like to pass on your comments, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 1 out of 5 stars

Missing Weight Pins

Tried to use 4 different weight machines and all of them have their weight pins missing

June 13, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello Chris, thank you for reviewing JD Gyms.
There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times. Ordinarily, we pride ourselves on getting any equipment issues fixed quick smart! We're very sorry for any inconvenience caused, but please rest assured, this won't continue to be a problem long term.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I’ve been working with the PT Rach for…

I’ve been working with the PT Rach for months now and she’s amazing!

She’s made me feel so at home from the first day she spoke to me.

I’ve always felt a bit lost going to the gym but Rach has taught me so much and I’m so much more confident, even when I go on my own.

June 6, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi, thank you for leaving a 5star review!

It's great to hear your enjoying using the facilities at our Liverpool gym and we will be sure to pass your comments onto the team!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly staff

I have been having PT sessions with Rachel Dillon at JD Gyms and she is amazing. As a newby to working out she really puts me at ease and explains things clearly. She is really down to earth and approachable.

June 5, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi, thank you for leaving a 5star review!

It's great to hear your enjoying using the facilities at our Liverpool gym and we will be sure to pass your comments onto the team!

The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello Ronan, thank you for reviewing JD Gyms. We absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.
The JD Gyms Team 💚

Rated 1 out of 5 stars

very bad wc and shower are very dirty…

very bad wc and shower are very dirty and equipment very old. sauna is not hot. disappointed.

May 5, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, Thanks for leaving us some feedback.
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly.

We will ensure all comments are passed on, please do feel free to email the Manager on Liverpool@jdgyms.co.uk to raise any concerns you may have.

The JD Gyms Team 💚  

Rated 3 out of 5 stars

“Reserving” of machines is a regular occurrence

It’s very difficult to get on any machines because people feel the need to “reserve” them with towels and water bottles while they go on another machine! I was at the gym yesterday between 6-7.30pm and only managed to get on two machines because the ones unoccupied were littered. Not only is it selfish but it makes the gym look very untidy. I pay just as much as everyone else to go there and so it isn’t fair that I am restricted to what machines I can actually go on. I am considering using a different gym and I’m sure I am not the only one who thinks this.

Other than that the changing rooms are tidy and well maintained. There is a large section of classes on offer and I like how the gym is separated into each different floor. The staff I have spoken to are very helpful and friendly.

A nice gym but it’s a shame about the reserving machines issue that lets it down! Surely this can be looked into especially at peak times?

April 22, 2022
Unprompted review
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Reply from JD Gyms - Liverpool City Centre

Hello Chloe, thanks for taking the time to leave this review, if you notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further. Please know we will also pass your comments onto the Liverpool City Centre staff to ensure they are keeping on top of this as well.
The JD Gyms Team 💚  

Rated 4 out of 5 stars

The gym is good

The gym is good, equipment good, prices great, not too busy, classes really good and easy availability. The changing room and shower area could do with a bit of love but otherwise it's great.

April 12, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review.

We're always happy to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

5* for HIIT step class on Mondays

5* for HIIT step class on Mondays, my favourite class of the week! Always good fun with good music. Vicky is full of energy and always motivates the whole class, perfect class to shake off the Monday blues!

March 28, 2022
Unprompted review
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Reply from JD Gyms - Liverpool City Centre

Hi Sophie. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.Our classes really are a great way to get an effective workout but also enjoy exercising.
It's great to hear you enjoy them so far and are so happy to hear Vicky has had such a positive impact on your training.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Gym is well equipped however a lot of…

Gym is well equipped however a lot of the equipment is out of order.

March 3, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Thanks for leaving us some feedback. Sorry we have some equipment out of order at the moment, but please don't worry, we're working to get that back in action as quickly as possible!

Rated 5 out of 5 stars

This gym is amazing

This gym is amazing! The PTs are so friendly and make you feel welcome as soon as you enter the gym. Particularly Rachel and Aimee's JD burn class, they are great motivators and you can clearly see that they enjoy there job and want to see you improve. Gym has a great atmosphere overall. :)

March 3, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi Mollie. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and that Rachel and Aimee are having such a positive impact on your training! Keep up the excellent work!💚

Rated 5 out of 5 stars

Great first visit to JD Gym.

Walked into the gym for first time this weekend, was greeted by a PT who gave me half an hour free PT session / effort test.
Extremely competent and dedicated. Felt great after a first visit.

February 6, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Thank you for your time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be and this can sometimes be by offering a trial PT . We are really pleased you're enjoying your JD Gyms experience, keep up the great work!

The JD Gyms Team 💚  

Rated 3 out of 5 stars

Some equipment didn't seem to function…

Some equipment didn't seem to function properly - clunky or didn't turn on (bike & rowing machine) and some weight machines didn't have clips yo adjust weight so you had to take from another machine.

February 5, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Thanks for leaving us some feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is in top working condition. If you have any concerns about the equipment, please notify staff on site as soon as you can.

The JD Gyms Team 💚

Rated 4 out of 5 stars

Decent gym but surprisingly outdated…

Decent gym but surprisingly outdated equipment for a very busy city centre gym.
No screens on the spin machines and most of the rowers don't have working screens.

Excellent spin class but could do with a couple Thurs/ Fri/ Sat too.

February 1, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review today!

It's great to hear that you like the gym and we'd be keen to find out what you feel the gym is lacking in more detail. We're always happy to find out what our members think, so if you'd like to send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

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