JD Gyms - Liverpool City Centre Reviews 

152
TrustScore 4.5 out of 5

4.7

Dale Street 14, L2 4TH Liverpool, England, GB


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Rated 5 out of 5 stars

Fantastic place to work out, great atmosphere and excellent facilities. The gym is spacious l, modern and well equipped with a wide range of machines and free weights. Staff are friendly, welcoming a... See more

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Rated 5 out of 5 stars

I enjoyed the ease at which I could sign up. Accessing the gym was simple and the facilities are wonderful. I would offer a suggestion for Liverpool Edge Lane and City Centre gyms, both gyms always ha... See more

Company replied

Rated 4 out of 5 stars

UPDATE: came in this morning and the music was at a normal level, so I am giving you another star as you actually listened to the feedback! Good gym well kitted out, toilets stink a bit and the mu... See more

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Rated 5 out of 5 stars

Love this gym I’ve been coming for a few years now and regularly attend the classes. My favourite classes are JD Burn with Sam and Spin with Rebecca. Everyone is really friendly especially the duty... See more


Company details

  1. Gym

About JD Gyms - Liverpool City Centre

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Dale Street 14, L2 4TH, Liverpool, England, United Kingdom

  • 1515560842

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.7

All reviews

(152)

4,534 reviews in the last 12 months

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Rated 3 out of 5 stars

Great building and venue

Great building and venue. However cardio is cheap and does not function properly. Treadmills speeds don’t work and quite frustrating
The Life Fitness strength stuff is fantastic, maybe start using them for cardio?

January 3, 2023
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 4 out of 5 stars

AMAZING GYM!

This is an amazing gym. I subscribed to JD when I moved to Liverpool and I was with them for a long time until I decide to try another gym. However, I came back to JD as I realised it is genuinely among the best gyms here!
Recently, I went to the gym to workout and somehow my phone got stuck in the Stair Master. I thought my phone was gone! I went to ask a member of the staff who then directed me to Hailee (another trainer) as he was training a client. Hailee was very kind and professional and came to check the machine and tried to get my phone. Even the manager came upstairs and finally, they were able to get my phone out of the machine! Both were extremely professional and willing to help me!

November 21, 2022
Unprompted review
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Reply from JD Gyms - Liverpool City Centre

Thank you for taking the time to leave us a review - we absolutely love to hear this.

Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Great access but need for equipment

I enjoyed the ease at which I could sign up. Accessing the gym was simple and the facilities are wonderful. I would offer a suggestion for Liverpool Edge Lane and City Centre gyms, both gyms always have broken punch bags, regardless of the clear signage which indicates individuals should not kick the bags. May incorporating some kick-friendly bags along with heavy bags for boxing would be great. It's quite frustrating turning up for a boxing session and there are not bags to be found due to misuse.

December 9, 2022
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Reply from JD Gyms - Liverpool City Centre

Hi, thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities at our Liverpool gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 1 out of 5 stars

JD are misleading people from the way…

JD are misleading people from the way they Adv. You must be clear to people.

Guys be careful and look what’s behind the offer. Surely it’s a trap.

November 1, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi Waleed,

No traps... Just a great gym membership, which includes 200+ classes, saunas and over 250+ machines!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Fitness journey starts here

Great facilities. Boss layout

November 9, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

Rated 2 out of 5 stars

showers are a bit rough

showers are a bit rough! changing room floor/decor is abit rough, some of the machines are a bit dated i.e running machines cross trainer (the bread and butter of a gym) good music and sauna. Punch bags would be best suited away from weights that are in open view. Place is awkardly laid out but they can't help that.

November 3, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

Too crowded

Too crowded. I spend half of my time in the gym waiting for equipment to be free

October 27, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

The JD Gyms Team 💚

Rated 5 out of 5 stars

A great JD gym

A lot of free equipment. All you need. Staff are really helpful.

October 10, 2022
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Reply from JD Gyms - Liverpool City Centre

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 3 out of 5 stars

Best gym I have been to so far only…

Best gym I have been to so far only downside is the women’s showers, they are cold and smell bad.

October 10, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

Good gym but needs an equipment audit

I enjoy using the gym and joining the classes. The range of equipment is great.
I attempted to use the burn area on the 2nd floor this morning for a cardio circuits session however not one of the 3 ERG bikes worked... the first had a cracked screen, the second the screen didn't work at all and the third had the seat fixed as the handle to move this was stuck, so i was unable to use the equipment for my planned workout.

October 6, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym, Rach the PT is the best coach you can get.

A great gym with all the equipment you could possibly need! And Rach the PT is brilliant, she always knows how to explain things in a way I understand, and always motivates and pushes me to get the most out of my workouts. She's already helped me lose so much weight since I started with her.

September 8, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚

Rated 5 out of 5 stars

Rach is an amazing PT

Rach is an amazing PT, built up my confidence in the gym! So friendly and always have a laugh during my sessions! Decent prices and always manages to fit me in no matter what.

September 23, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚

Rated 4 out of 5 stars

Love the setup of this gym

Love the setup of this gym! The big windows help the space to feel bright whereas a lot of other gyms feel claustrophobic. Rachel, one of the staff members, is so helpful and always has time to say hello or help you out :)

September 23, 2022
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 3 out of 5 stars

Staff friendly, too many broken treadmills

Staff friendly, cleaners attentive, but too many treadmills have been ‘out of order’ for far too long.
One poor treadmill in particular has been broken for about six months!!! Some lights also missing and TV’s turned off too early, like 9:30. Otherwise great venue

September 8, 2022
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Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 2 out of 5 stars

Most of the equipments are not…

Most of the equipments are not maintaining well enough and not working and there is no proper instructions regarding how to use equipment not had a good experience regarding this gym

August 26, 2022
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpool@jdgyms.co.uk

The JD Gyms Team 💚

Rated 4 out of 5 stars

Staffs are very nice and helpful

Staffs are very nice and helpful, environment is clean and comfortable. A wide range of equipment is available and sufficient. The only defect is the class being canceled without notice, it’s happened in 2 consecutive week, already left comment to center and hope them improving.

August 12, 2022
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Reply from JD Gyms - Liverpool City Centre

Thanks for taking the time to leave us some feedback.

If there have been some last-minute cancellations, we're really sorry for any inconvenience caused. If you ever want to double check that a class is 100% running, please always feel free to give the gym a quick call before you leave home.

Hope this helps! If the problem persists, please contact the Manager via email to liverpool@jdgyms.co.uk

Thank you, The JD Gyms Team 💚

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