JD Gyms - Liverpool Edge Lane Reviews 

269
TrustScore 3.5 out of 5

3.4

Edge Lane, Liverpool Innovation Park, L7 9NJ Liverpool, Fairfield, GB


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Rated 5 out of 5 stars

Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more

Company replied

Rated 4 out of 5 stars

I like the gym, it meets my needs... Good people, Friendly environment... Good value for money. My only concern is, the gym closes at 10 pm, it may well see me having to look for an alternati... See more

Company replied

Rated 5 out of 5 stars

Overall, a great gym for what you pay. I have started going before work because it's quieter There are signs and announcements re: opening/closing times and stressing gym etiquette. I really wis... See more

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Rated 1 out of 5 stars

just full of gym rats the whole place is full lf people who are toxic and judge you hard don’t go i really wanted to like this place but the people who are gym rats ruin it f

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool Edge Lane

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Edge Lane, Liverpool Innovation Park, L7 9NJ, Liverpool, Fairfield, United Kingdom

  • 1513172380

3.4

Average

TrustScore 3.5 out of 5

269 reviews

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3.4

All reviews

(269)

4,534 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent but extremely busy pretty much…

Decent but extremely busy pretty much all day every day.

April 1, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Far to busy

Went twice waited for ages for machines waste of money.

March 20, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 2 out of 5 stars

Always busy

Always busy, more often than not I have to wait for machines to become available.

March 7, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

It's constantly busy

It's constantly busy. Will have to change gym n go somewhere else (a different company)

March 8, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

The gym is simple and easy to use

The gym is simple and easy to use. Would be incredible if the changing room/showers were bigger. But it’s a nice vibe.

March 1, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane



Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 3 out of 5 stars

It would be beneficial to have more…

It would be beneficial to have more fitness classes and the gym during peak hours is extremely busy - you cannot get on some machines, there's queues.
The fitness classes I have been to have been really good though.

February 27, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Even though JD gyms are quite a…

Even though JD gyms are quite a distance from my home the size of the gym, the atmosphere and the equipment in there all got my attention.
I’ve tried many gyms over my years of training but this has to be by far the best.
For the first, the size of the gym itself is large enough to house everything that a gym needs. From free weights to machines, cardiovascular equipment to CrossFit, studios etc it has the lot.
To me atmosphere is what keeps you in a gym regardless of equipment. If there isn’t a really good training feel to the gym then you’re not going to last very long as a member. You need the right atmosphere to keep your motivation and my first impression of the gym is that there are many motivated individuals training there already which is also important. A top training environment requires motivated people to look up to and aspire to become. Goals can only be accomplished I think when others around you are training hard and getting into the best shape of their lives it drives you to do the same. I felt that within the first couple of days training there and feel that your gym has the potential to give me the body I’ve always wanted.
All the equipment is top notch gear as well. From dumbbells to whole machines. It’s all the best equipment I’ve seen so far in any gym. I love it. It even has a couple of punch bags by the deadlift and squat section which is something we used to joke about when we were bodybuilding back in the day because when you’ve just done a heavy set of squats or a gruelling set of deadlifts you need something to punch afterwards to take away the pain hahaha. Like I said, it has everything.

February 27, 2023
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Reply from JD Gyms - Liverpool Edge Lane

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

The equipment is very high level and...

The equipment is very high level and there's no risk of hurting yourself from old and worn out equipment.

February 13, 2023
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Reply from JD Gyms - Liverpool Edge Lane

Hi there,

Thank you for leaving us a review, we are thrilled to see the 4 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 2 out of 5 stars

Cancelling membership after two weeks

Cancelling membership after two weeks, gym is always too busy and late in the day the smell is unbearable around the treadmill section. Equipment and gym are great but too limited as too many people

February 10, 2023
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Reply from JD Gyms - Liverpool Edge Lane

Hi there

We are so sorry to hear you'd like to cancel. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great facilities to use

Friendly staff and comfortable place to work out

February 7, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

Half the machines are not working

Half the machines are not working, always busy and can’t cater for the amount of people that go! Staff are friendly and happy to help

February 6, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Not sure yet .....

I've only been a few times but not sure if I'm enjoying the actual set up at edge lane is very compact and everything seems to be very close together layout not great, thought it would be bigger but its not so feel a bit uneasy especially as I've never been to this one and didn't know where anything was. And its always busy and have to wait for machines and alot not working.Going to give the classes a try and see if I feel differently.

January 30, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 1 out of 5 stars

instructors moving me out the way for…

instructors moving me out the way for personnel training.... disgraceful when i waited for ages to get the machine i needed

February 2, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future. If you would like to discuss this matter with the manager at your gym please contact them on liverpooledgelane@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Best class experience

Loving coming in if an evening after a long day at work JD gYm Edge lane is the best with the most respectful staff and I’m always keeping fit

February 1, 2023
Unprompted review
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane



Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

Far too overcrowded

January 24, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

the QR pass did not work

the QR pass did not work so could not gain access to gym.

January 14, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Good afternoon

Thanks you for making us aware of this matter. If you are struggling with access please press the green button at the front entrance, this will alert a member of staff who can then come and assist you.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

I like the gym

I like the gym, it meets my needs... Good people, Friendly environment... Good value for money.

My only concern is, the gym closes at 10 pm, it may well see me having to look for an alternative gym and I don't want to.

I was surprised.., when setting up your opening/closing times, did you not take into consideration people's work shifts?

JD Gyms would attract a lot more individuals should you decide to change your closing times to 11:45 pm or midnight.

I have no concerns and I am happy to recommend JD Gyms, Edge Lane

January 2, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

With regards to the opening times of the gym... who knows what the future holds🔮

Rated 5 out of 5 stars

Clear precise location great…

Clear precise location great equipment enjoyed my training on downside was chaotic too many people there happy with service think it's great value for money

January 6, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

It’s got all the equipment you need.

It’s got all the equipment you need.
Nice atmosphere.
Staff are nice.

January 5, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

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