JD Gyms - Liverpool Edge Lane Reviews 

269
TrustScore 3.5 out of 5

3.4

Edge Lane, Liverpool Innovation Park, L7 9NJ Liverpool, Fairfield, GB


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Rated 5 out of 5 stars

Better than some I've used It's packed full of equipment so never a queue waiting for your turn, and it's a extensive range of stuff from medicine balls, kettle bells and boxing bags to general tre... See more

Company replied

Rated 1 out of 5 stars

just full of gym rats the whole place is full lf people who are toxic and judge you hard don’t go i really wanted to like this place but the people who are gym rats ruin it f

Company replied

Rated 5 out of 5 stars

Overall, a great gym for what you pay. I have started going before work because it's quieter There are signs and announcements re: opening/closing times and stressing gym etiquette. I really wis... See more

Company replied

Rated 5 out of 5 stars

Clean, spacious, and never overcrowded. The trainers actually pay attention to your form. Highly recommended!I have joined two weeks ago.

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool Edge Lane

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Edge Lane, Liverpool Innovation Park, L7 9NJ, Liverpool, Fairfield, United Kingdom

  • 1513172380

3.4

Average

TrustScore 3.5 out of 5

269 reviews

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3.4

All reviews

(269)

4,530 reviews in the last 12 months

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Rated 1 out of 5 stars

Agressive and intimidating members

The Edge Lane refurb and updated equipment is great but there are certain machines that clearly they could double up on or they should update their etiquette policy as you should be prepared to be harassed by other members who want to use your equipment at a time that suits them. Totally understandable if someone is asking about how long you might be but I was verbally abused and harassed to get off a piece of equipment by a much stronger and taller guy who wouldn't wait a few minutes for me to even start and finish on the apparatus as I didn’t feel comfortable swapping in and out (which is not part of their policy).

If you are not a confident gym user like me or just getting back to it I wouldn't recommend this place as it is notoriously filled with scallies and aggressive men who behave like they own the gym and won't take a polite no for an answer. I did complain to the on site manager who was empathetic but really didn't seem like he was able to or could do much so I cancelled.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent gym - clean, well maintained, very wide range of equipment, excellent value for money considering you’ve got a sauna too. One of the best gyms I’ve ever been to, would highly recommend

September 7, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thank you for taking the time to leave us a review - we absolutely love to hear this.

Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

Rated 1 out of 5 stars

Changing rooms closed at 22:00!!

What’s the point to have the gym opened 24/7 if you close the changing rooms at 22:00 and leave the whole gym with just one single toilet/changing room!?? Very disappointing! :(

September 7, 2023
Rated 5 out of 5 stars

Recently joined an im absolutely loving…

Recently joined an im absolutely loving it great environment everyone doing there own thing the only issue I have found is not everyone or staff go around cleaning up the equipment

September 8, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 5 out of 5 stars

Belter gym always quite late in night

Belter gym always quite late in night, boxing bags decent to

August 25, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 5 out of 5 stars

Has everything

Has everything,

Excellent gym, doesn't cost the earth and the atmosphere is friendly, can't fault it.

P

August 28, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 2 out of 5 stars

Mens washroom is very dirty and not…

Mens washroom is very dirty and not cleaned as well as it stinks really bad. Also, the stretching area is very small.

August 24, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Lots of gear

Nice and clean and not at all busy but it was 5am. No idea where the sauna is yet. A sign for that would be nice.

August 24, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team 💚  

Rated 2 out of 5 stars

Toilet hygiene

The toilet always has a bad smell and not clean enough.
The free weights are not in order.

August 9, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on liverpooledgelane@jdgyms.co.uk

If you have any concerns about equipment not being returned properly, please notify staff on site as soon as you can.

The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym's upgrade is stunning and it…

The gym's upgrade is stunning and it completely killed any queuing up on machines. Plus the 24/7 did attract me to stay with the gym that I've been with for 5 years.

August 12, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi, thank you for leaving a 5star review! It's great to hear you're enjoying using the facilities at our Edge Lane gym and we will be sure to pass this onto the team!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Spacious

Spacious, clean very nice overall .

August 11, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

Experience on return to Edge Lane Gym

The 1st day I returned to JD gym in Edge Lane, my training was restricted by only 1 rowing machine in operation, with a training mat close to it and cramped I was waiting for access on other pieces of equipment, and equipment out of order.
The 2nd day 3 more rowing machines appeared, which I assume had been in for repair, I tried to use the rowing machines but 2 had low battery and could not use the machines, ironic given they have been out of operation, access to the equipment was easier the 2nd day, new layout in changing room is an improvement as is the overall of showers and sauna. The gym was clean and tidy, but disinfecting and cleaning stations significantly reduced

July 31, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!

Thanks for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures. We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic facilities

Fantastic facilities, friendly atmosphere and helpful staff, all make for a pleasurable experience.

July 31, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚

Rated 4 out of 5 stars

A good place to train!

I used to train at JD Gym at Edge Lane before, but I had to cancel as it was not yet 24/7. Being now 24/7 has made me come back. However,the fact that changing rooms are locked after 8pm on weekends is a drawback. In addition, cleanliness is not the best in the men's changing room, particularly in the lockers, with stains and dust. The gym floor refurbishment is great!!!! Plenty of equipment for both machines and free weights.

July 23, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager oat your gym.

The JD Gyms Team 💚

Rated 3 out of 5 stars

Went to a 24hr gym jet the locker rooms…

Went to a 24hr gym jet the locker rooms are only open at certain times.

July 27, 2023
JD Gyms - Liverpool Edge Lane logo

Reply from JD Gyms - Liverpool Edge Lane

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym at Edge Lane, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps! The JD Gyms Team 💚

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