JD Gyms - Liverpool South Reviews 

243
TrustScore 3.5 out of 5

3.7

Triumph Way, L24 9GQ Liverpool, England, GB


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Rated 2 out of 5 stars

Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more

Company replied

Rated 5 out of 5 stars

First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... See more

Company replied

Rated 5 out of 5 stars

Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... See more

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Rated 5 out of 5 stars

My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... See more

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Triumph Way, L24 9GQ, Liverpool, England, United Kingdom

  • 1518321564

3.7

Average

TrustScore 3.5 out of 5

243 reviews

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3.7

All reviews

(243)

4,501 reviews in the last 12 months

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Rated 5 out of 5 stars

The form was very easy to understand no…

The form was very easy to understand no complication, and the response was quick so within minutes all was done and ready to go

August 13, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym, mostly.

Good gym, lots of equipment, and they planned out how they used the space well. I have noticed that some of the equipment has got some notable wear and tear that hasn't been repaired. E.g padding on machine having come loose, or grips on handles having torn off

August 10, 2023
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Reply from JD Gyms - Liverpool South

Hi there

Thank you for leaving us a review. We will make your gym manager aware of your review so that they can look into the issue for you

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Great gym with all the equipments…

Great gym with all the equipments available. Helpful staffs. I would highly recommend it.

August 2, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Joined JD Gym last week and I was…

Joined JD Gym last week and I was really impressed, I have been a member of David Loyd and was paying £120 a month for me and my husband only thing we benefited was the outdoor pool in the summer, JD is really modern plenty of equipment, air conditioning was really cool, very clean and I love the sauna is in the changing room so no men 🫣 haven’t tried any classes yet but I believe there really good especially the Burn class, only negative I can say is there is no pool 😕 but excellent value for money 👌

July 29, 2023
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Reply from JD Gyms - Liverpool South

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent facility and equipment

Excellent facility and equipment, classes look really good but I have not had time to join them yet. Overall very good.

July 29, 2023
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Reply from JD Gyms - Liverpool South

Hi, thanks for the 5 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 3 out of 5 stars

Well equipped

Well equipped, long opening hours - disappointing was sauna - smelling somewhat sweaty instead of aromatic herb-like scent

July 25, 2023
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Reply from JD Gyms - Liverpool South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpoolsouth@jdgyms.co.uk

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good

The place looks ok. Loads of good equipment, the air conditioning could be improved and changing rooms could be cleaner.

July 15, 2023
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Reply from JD Gyms - Liverpool South

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. Friendly atmosphere, lots of equipment. I felt nervous when I first went but there is no feeling of judgement.
Plenty of staff around if you need help.

July 14, 2023
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Reply from JD Gyms - Liverpool South

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Great facilities but too busy!

Great facilities and equipment, but it can get way too busy. If you're going after a 9-5, don't bother. I go at 7am before work and it's still busy then! I think if it was open 24 hours, peak times would be a bit calmer

July 12, 2023
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Reply from JD Gyms - Liverpool South

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Went to the Gym for the first time…

Went to the Gym for the first time since the pandemic. I found it airy clean and lots of equipment to work on.

July 9, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff. Excellent classes xx

July 1, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and classes…

I love it x staff are friendly and helpful and classes are amazing

June 30, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good very nice

Always been a warm welcome and friendly atmosphere

June 29, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐The JD Gyms Team 💚

Rated 4 out of 5 stars

The young lady who ran legs

The young lady who ran legs, bums and Tums at Hunts cross was very helpful. As i have never attended a gym class and hadn't been in a gym since 2014.
But the ladies locker room needs more lighting, as i struggled to open my locker. This was due to it being too dim to see the numbers on my padlock.

June 29, 2023
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Reply from JD Gyms - Liverpool South

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Gym

Good equipment, staff, classes - overall lovely experience when I go to this gym!!!:) Xx

June 11, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff lovely and helpful

The staff was so lovely and helpful and I find it easy to do my work out. If you need help of the staff they are willing to help and advise you.

May 31, 2023
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Reply from JD Gyms - Liverpool South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

I found it very easy to rejoin Theo the…

I found it very easy to rejoin Theo the member of staff was very helpful
It has a comfortable atmosphere with plenty of different activities

June 12, 2023
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Reply from JD Gyms - Liverpool South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Large clean airy gym with plenty of…

Large clean airy gym with plenty of machines so no need to be hanging about

June 4, 2023
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Reply from JD Gyms - Liverpool South

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Best jym in the area

As it was open recently it is very clean, every machine like new

June 5, 2023
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Reply from JD Gyms - Liverpool South

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

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