Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more
Company replied
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Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more
Company replied
First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... See more
Company replied
Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... See more
Company replied
My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... See more
Company replied
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Triumph Way, L24 9GQ, Liverpool, England, United Kingdom
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The form was very easy to understand no complication, and the response was quick so within minutes all was done and ready to go

Reply from JD Gyms - Liverpool South
Good gym, lots of equipment, and they planned out how they used the space well. I have noticed that some of the equipment has got some notable wear and tear that hasn't been repaired. E.g padding on machine having come loose, or grips on handles having torn off

Reply from JD Gyms - Liverpool South
Great gym with all the equipments available. Helpful staffs. I would highly recommend it.

Reply from JD Gyms - Liverpool South
Joined JD Gym last week and I was really impressed, I have been a member of David Loyd and was paying £120 a month for me and my husband only thing we benefited was the outdoor pool in the summer, JD is really modern plenty of equipment, air conditioning was really cool, very clean and I love the sauna is in the changing room so no men 🫣 haven’t tried any classes yet but I believe there really good especially the Burn class, only negative I can say is there is no pool 😕 but excellent value for money 👌

Reply from JD Gyms - Liverpool South
Excellent facility and equipment, classes look really good but I have not had time to join them yet. Overall very good.

Reply from JD Gyms - Liverpool South
Well equipped, long opening hours - disappointing was sauna - smelling somewhat sweaty instead of aromatic herb-like scent

Reply from JD Gyms - Liverpool South
The place looks ok. Loads of good equipment, the air conditioning could be improved and changing rooms could be cleaner.

Reply from JD Gyms - Liverpool South
Easy to sign up. Friendly atmosphere, lots of equipment. I felt nervous when I first went but there is no feeling of judgement.
Plenty of staff around if you need help.

Reply from JD Gyms - Liverpool South
Great facilities and equipment, but it can get way too busy. If you're going after a 9-5, don't bother. I go at 7am before work and it's still busy then! I think if it was open 24 hours, peak times would be a bit calmer

Reply from JD Gyms - Liverpool South
Went to the Gym for the first time since the pandemic. I found it airy clean and lots of equipment to work on.

Reply from JD Gyms - Liverpool South

Reply from JD Gyms - Liverpool South
I love it x staff are friendly and helpful and classes are amazing

Reply from JD Gyms - Liverpool South

Reply from JD Gyms - Liverpool South
The young lady who ran legs, bums and Tums at Hunts cross was very helpful. As i have never attended a gym class and hadn't been in a gym since 2014.
But the ladies locker room needs more lighting, as i struggled to open my locker. This was due to it being too dim to see the numbers on my padlock.

Reply from JD Gyms - Liverpool South
Good equipment, staff, classes - overall lovely experience when I go to this gym!!!:) Xx

Reply from JD Gyms - Liverpool South
The staff was so lovely and helpful and I find it easy to do my work out. If you need help of the staff they are willing to help and advise you.

Reply from JD Gyms - Liverpool South
I found it very easy to rejoin Theo the member of staff was very helpful
It has a comfortable atmosphere with plenty of different activities

Reply from JD Gyms - Liverpool South
Large clean airy gym with plenty of machines so no need to be hanging about

Reply from JD Gyms - Liverpool South

Reply from JD Gyms - Liverpool South
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