JD Gyms - Mansfield Reviews 

275
TrustScore 4.5 out of 5

4.6

Old Mill Lane, NG19 9BG Mansfield, England, GB


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Rated 5 out of 5 stars

I’ve always loved this gym and just rejoined after taking just over a year out due to cancer, it’s nice to see the continued progress of new machines and bikes etc and the new showers and lockers are... See more

Company replied

Rated 4 out of 5 stars

Instructors Tiffany and Lily are brilliant. I really enjoy going to their classes. Unfortunately the space that they use is poorly temperature controlled and is either too hot or too cold due to negle... See more

Company replied

Rated 4 out of 5 stars

Mansfield JD is a fantastic gym. Lily’s bootcamp and circuit classes are brilliant - she keeps everyone engaged with her energy, enthusiasm and constant encouragement. The classes are fun, have a gre... See more

Company replied

Rated 2 out of 5 stars

The car park doesn’t have adequate lighting, it’s very dark and quite unsafe for both drivers and non drivers. Additionally there are so many large pot holes, these could cause serious damage to cars.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Mansfield

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Old Mill Lane, NG19 9BG, Mansfield, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

275 reviews

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4.6

All reviews

(275)

4,429 reviews in the last 12 months

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Rated 4 out of 5 stars

Brilliant gym, absolutely pitch black inside

Massive gym, loads of equipment and never feels busy because it’s so big but for crying out loud TURN THE BIG LIGHT ON. It’s lit up like a night club and you can’t see a thing in there. I’m not even exaggerating when I say I’ve had to pull out my phone flashlight a few times to see the numbers on the weight plates because it’s so dark in some areas. The corner by the hack squat is so dark it’s a joke.

August 17, 2025
Unprompted review
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Reply from JD Gyms - Mansfield

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you are enjoying the gym overall.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Free parking

Free parking
Lots of equipment
I dont like the changing rooms are locked at 10pm til 6am mon-fri and 10pm to 8am, no one to call if you get stuff locked in locker room . Cost you 2 taxis and a hotel.

August 8, 2025
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Reply from JD Gyms - Mansfield

Hi there - Thanks for taking the time to leave this review. Our Mansfield gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but we ensure this is announced in the gym.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Mansfield jd gym

All good but some machines are broke

August 12, 2025
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Reply from JD Gyms - Mansfield

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have equipment in working order as soon as is safely possible.
Thank you, The JD Gyms Team 💚

Rated 4 out of 5 stars

The gym is great

The gym is great, there’s a huge variety of machines and lots of space! As a woman I feel safe here and everyone is respectful and kind. The gym is always clean. The downsides are that the music is way too loud even at 4 am & the air con is terrible. But as one of the cheaper gyms it’s worth the money!

July 16, 2025
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Reply from JD Gyms - Mansfield

Hi Abbigail - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 4 out of 5 stars

Great gym

Great gym , pick your own time, go at your own pace. I like going when it’s not peak time so that I can relax, being a disabled women and using crutches makes me self conscious but the space between machines makes is so much more accessible and no one bothers you. You just get on with it .

June 20, 2025
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Reply from JD Gyms - Mansfield

Hello Elizabeth - Thanks for taking the time to leave this review. We're happy to hear that you find our gym accessible and appreciate your feedback and are glad you enjoy your experience with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

All good

All good, but the showers are way too hot

June 2, 2025
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Reply from JD Gyms - Mansfield

Hello Bobby - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms. Please mention to a member of staff the shower temperature the next time you visit.
The JD Gyms Team💚

Rated 5 out of 5 stars

Enjoying my gym experience

Joined recently for the classes. Happy so far. Nice gym, spacious, friendly staff,

June 14, 2025
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Reply from JD Gyms - Mansfield

Hi there Louise - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 4 out of 5 stars

Everything great really

Everything great really. Just very busy at times often means machines can be tied up a lot of the time on the resistance machines

June 1, 2025
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Reply from JD Gyms - Mansfield

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Brilliant gym

Brilliant gym, lots of equipment and a large unit, open 24/7

May 19, 2025
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Reply from JD Gyms - Mansfield

Hello - Thanks for taking the time to leave this review! We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing

The gym is clean, spacious and lovely trainers. Would recommend everyone without second thoughts. Bonus of 24hrs is a wow for me.....anytime gym time very convenient for diff working patterns. Love it xxx

May 13, 2025
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Reply from JD Gyms - Mansfield

Hello - Thanks for taking the time to leave this review! We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Jd gym mansfield

Went to jd gym mansfield today.i was a bit nervous as id not been for a while.i wanted to look round to decide whether it was something i was interested in.the staff member who met me natalie was very welcoming and very good answering any questions i had she is obviously a people person and very informative.the gym was fantastic,and i really enjoyed the experience

April 28, 2025
Unprompted review
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Reply from JD Gyms - Mansfield

Hello Neil - Thanks for taking the time to leave this review! It's wonderful to know that Natalie made you feel welcome and provided you with the information you needed. We strive to create a welcoming and supportive environment for all our members, and it's great to hear that you enjoyed your visit.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The facilities are world class

The facilities are world class, it caters for everyone at one go. The staff is professional and friendly. Opening hours accommodates everyone .

March 19, 2025
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Reply from JD Gyms - Mansfield

Hi there

Thank you for your wonderful review! We are thrilled to hear you are enjoying our world-class facilities, friendly staff, and convenient opening hours.

We strive to create a welcoming and inclusive environment for all our members, and we're delighted you're finding it a positive experience.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

It’s a shame that the gym is going…

It’s a shame that the gym is going downhill, I was a member for over a year and really enjoyed my time whilst Bob was the GM, no problem was too big or too small. We then expected Nat to get the position as GM as she brings a light into the gym that no other staff member does, she cares for the gym and its members. Natalie is a credit to your gym. Now to speak about the way I was made to feel by the new GM unsure on his name, but the day he started he was changing things that didn’t need to be changed straight away, things the JD community as a whole would find quite altering to their gym sessions and overall just making us feel like children in an adult environment. I’ve decided to leave JD and never thought it would come to this…so if you want a gym where you’re dictated to, made to feel like a child and don’t get any replies from complaints or emails back regarding concerns on the gym then JD is the right gym for you!

March 14, 2025
Unprompted review
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Reply from JD Gyms - Mansfield

Hi there

We understand your disappointment with the recent changes at the gym. We appreciate your feedback and value your loyalty as a member for over a year.

We strive to create a positive and welcoming environment for all members and will take your feedback into consideration as we move forward.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

When it comes to JD Gym in Mansfield

When it comes to JD Gym in Mansfield, i have used this gym for many years and is a great gym. Nat who i thought was the General Manager of the gym, who should be! Has a fantastic passion for fitness but also puts her heart and sole into the members that attend, she is always upbeat and full of energy and always on hand to help and support with any requires, you can really tell she wants the best for the gym and goes above and beyond for her member every day, pushing the boundaries with the events she puts together as well. Saying this, something she did for myself getting a signed Mansfield Town FC football for a child in my care, which he was over the moon with, couldn't thank her enough.

March 7, 2025
Unprompted review
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Reply from JD Gyms - Mansfield

H there

We truly appreciate your kind words and detailed review. It's wonderful to hear about your positive experience at the gym and your admiration for Nat. It's inspiring to know that her passion for fitness and dedication to members have created such a welcoming and supportive environment.

We're thrilled to hear about the impact she has made on you and your family, especially the thoughtful gesture of securing a signed football for the child in your care.

We're proud to have individuals like Nat on our team who embody our commitment to providing exceptional customer service and fostering a positive gym experience.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Mansfield JD Gym is awesome and it has 'The Nat' on staff!

Mansfield JD Gym is the best gym around - and I've been to most over the years. The place seems to have developed a gym community vibe in recent years since the awesome Nat has been working there. It is great to have gym staff who care and show real passion for the place and create a great vibe with gym goers. It really does make a difference. This particular girl makes the place buzz and the gym punters love her. Can't recommend Mansfield JD Gyms highly enough - love it (and Nat too x)

February 26, 2025
Unprompted review
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Reply from JD Gyms - Mansfield

Hi there

Thank you for your kind words about our Mansfield gym and for taking the time to share your experience. We're thrilled to hear that you've noticed a positive change in the gym's atmosphere since our staff member has joined the team.

It's wonderful to know that their passion and dedication have created such a welcoming and supportive environment for our members. We're committed to providing a great experience for all of our members and appreciate your feedback.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Feed back

My experience has been good nice clean gym nice environment to complete my work out

January 29, 2025
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Reply from JD Gyms - Mansfield

Hi there

Thank you for your positive review! We're delighted to hear you appreciate the cleanliness and atmosphere of our gym. We strive to create a welcoming and comfortable environment for all our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

It’s a very good gym and the staff are friendly

January 30, 2025
JD Gyms - Mansfield logo

Reply from JD Gyms - Mansfield

Hi there

Thank you for your kind words! We're thrilled to hear you're enjoying the gym and finding the staff friendly. We strive to create a welcoming and supportive environment for all our members.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

More members in there

More members in there, so difficult get my results

January 7, 2025
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Reply from JD Gyms - Mansfield

Hi there

We understand your frustration with the crowded gym and the difficulty in getting your desired results. We appreciate your feedback and will take it into consideration as we strive to improve our services.

Best wishes
The JD Gyms Team

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