JD Gyms - Newcastle Shiremoor Reviews 

238
TrustScore 4 out of 5

3.8

Northumberland Retail Park, Shiremoor, NE27 0FS Newcastle, England, GB


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Rated 4 out of 5 stars

Over all the Gym is well equipped but there are some machines that are in small numbers like the front leg raise machine and rear leg raise machine plus if your unfamiliar with the gym there are hard... See more

Rated 5 out of 5 stars

Ladies Toilets are always dirty toilet paper stuck to floor ,sanitary bins covered in dust .Stains on carpet ,marks on mirrors .All gym machines should be cleaned after each use for infection control... See more

Company replied

Rated 3 out of 5 stars

JD gym at shiremoor is expensive and just ok. The main negative point is their Audio speaker system for music in so loud. These days everyone got personal headsets and they need to reduce their... See more

Company replied

Rated 3 out of 5 stars

I joined this gym recently due to 24hr access. It clearly states that the changing rooms availability time , however a real concern from an inconsistency point of view. Finish my work out at 5:20 am k... See more


Company details

  1. Gym

About JD Gyms - Newcastle Shiremoor

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Northumberland Retail Park, Shiremoor, NE27 0FS, Newcastle, England, United Kingdom

  • 1918140939

3.8

Great

TrustScore 4 out of 5

238 reviews

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3.8

All reviews

(238)

4,530 reviews in the last 12 months

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Rated 5 out of 5 stars

Is amazing ⁠

August 12, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Some parts of the gym is looking very…

Some parts of the gym is looking very tired and probably needs a bit of a refit.

July 29, 2025
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Reply from JD Gyms - Newcastle Shiremoor

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 1 out of 5 stars

Had gone down hill over the past year

Had gone down hill over the past year, equipment always broken and getting it repaired takes far too long. There has been a hole in the floor causing a trip hazard for nearly 6 MONTHS!!
We pay the same money as other gym members in the area and the shiremoor gym is frankly a sht hole compared to them.
All outdated equipment and clearly just being forgotten about by JD
I’d be surprised if this was even responded to due to there don’t give a shit attitude

August 1, 2025
Unprompted review
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Leg press machines needs to be serviced…

Leg press machines needs to be serviced
Showers stink
No cleaning equipment to tidy up once someone’s used a dumbbell or a machine

July 15, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi Ajay - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 5 out of 5 stars

All the staff are friendly

All the staff are friendly. There is no problems with the machines. I love this place

July 15, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym great equipment

Great gym great equipment

May 28, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there Blaine - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Best GYM I have ever been to in the 40…

Best GYM I have ever been to in the 40 years of going to gyms.

May 27, 2025
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Reply from JD Gyms - Newcastle Shiremoor

Hi Craig - Thanks for the 5star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Could not get assistance getting into…

Could not get assistance getting into my JD+ rewards and the gym does not have the variety that I expected

March 20, 2025
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

We understand your frustration with the difficulty you experienced accessing your JD+ rewards.

We value your feedback and will use it to improve our services. We strive to provide a positive experience for all our members and appreciate you bringing this to our attention.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

New JD Sign up

A really easy process. Great product too. Thankfully they don't use Hatlands anymore who slap admin fees on then are impossible to contact. This direct approach is much easier.

February 4, 2025
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Reply from JD Gyms - Newcastle Shiremoor

We appreciate your kind words and are glad you found the process easy and the product great. We strive to make our services as convenient as possible for our customers.

Best wishes
The JD Gyms Team 💚 

Rated 4 out of 5 stars

I think i am settling well and enjoying…

I think i am settling well and enjoying the gym , so far i have been twice and everything has been good

February 1, 2025
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Reply from JD Gyms - Newcastle Shiremoor

i there

We're so glad to hear you're settling in well and enjoying your time at the gym! It's great to know you've had a positive experience so far. We hope you continue to enjoy your workouts and achieve your fitness goals.

Best wishes
The JD Gym Team 💚

Rated 2 out of 5 stars

I wasn’t impressed with this gym

I wasn’t impressed with this gym. I didn’t like the set out it wasn’t for me. The changing rooms are too small to what I am used to. The most informant factor is that there is no internet connection … to which I must have to listen to music, to listen to podcasts and to even make a phone call. The app is very basic my old gym had so many features that I loved. Such as, showing the people in the gym, exercise tips, healthy eating tips etc

January 12, 2025
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

We appreciate you taking the time to share your feedback. We understand that your experience at the gym wasn't what you expected, and we apologise for any inconvenience this may have caused. We value your input and will use it to help us improve our facilities and services.

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Once I was through access controls it…

Once I was through access controls it was fine - clean, spacious and plenty of choice. Perhaps a notice how to hold your phone to open doors, another mentioning you need the app to leave too - oh! Notify members that lockers are not key operated, members need a lock.

January 16, 2025
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Reply from JD Gyms - Newcastle Shiremoor

H there

We appreciate your feedback and are glad you found the facilities clean, spacious, and with plenty of choice.

We understand the inconvenience of not knowing how to use the access controls. We will consider adding clearer signage to guide members through the process.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great spacing, plenty of machines and never too busy. Friendly and helpful staff. Being a newbie to the gym was apprehensive but I’ve gained so much confidence.

January 11, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Thank you for your wonderful review!

We are thrilled to hear about your positive experience and how you've gained confidence at our gym.

It's fantastic to hear that you've found the space welcoming and the staff helpful. We strive to create a supportive environment for all our members, regardless of their fitness level.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great Gym

Great, and very accessible, gym, felt at ease right away despite this being my first time in a gym, the staff and P.T trainers are so friendly and so approachable, helpful and really do their job so well. I'd recommend anyone thinking of joining JD gyms, to sign up right now, you won't regret it

January 15, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Thank you for taking the time to leave us a review.

We are thrilled to hear that you had a positive experience at the gym, especially as it was your first time.

We are proud of our staff and personal trainers for making you feel welcome and comfortable. We hope you continue to enjoy your time with us.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Great facility to enjoy workout.

Great facility to enjoy workout.
However there is no signal for Vodafone mobile phone which is needed to get out of the gym club.

January 8, 2025
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

We appreciate your feedback about our facility. We're glad you enjoy working out here.

We understand the inconvenience of limited mobile signal and will look into improving connectivity.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gym is great overall, changing rooms let it down

Gym is great overall, great equipment space and numerous machines.
The Sauna is excellent aswell, always working and a great temperature.
Men’s changing rooms/shower facilities could do with being cleaned more often.. the floor I have seen the same bits of sock fluff being there for over 2-3weeks, not a great smell in there either..

Overall great gym but changing rooms let it down

November 23, 2024
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there Ricky. Thank you for taking the time to leave us a review and your comments about our Newcastle Shiremoor gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this, however if there are specific concerns like you state, please do not hesitate in letting the management team in the gym know asap as it may well be something they can rectify for you and not be a negative impact on your experience..
Keep up the great work!
The JD Gyms Team
💚

Rated 1 out of 5 stars

Went to cancel before the payment date…

Went to cancel before the payment date and still took money out my bank after canceling my subscription

October 22, 2024
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes

The JD Gym Team 💚

Rated 3 out of 5 stars

JD gym shiremoor is expensive plus high noisy speaker system

JD gym at shiremoor is expensive and just ok.
The main negative point is their Audio speaker system for music in so loud. These days everyone got personal headsets and they need to reduce their music volume to mild level so that all can enjoy their personalised music on their headset.
Mild music will give calmer and healthier atmosphere for all.
They have to make sounds from their classes not coming to other workout areas.
At times,Due to the noise from their stereos mental health for their customers could be affected.

They need to turn the volume down so all can enjoy

October 24, 2024
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there

Thank you for taking the time to leave us a review.

We appreciate you taking the time to share your feedback. We understand your concerns about the music volume and its impact on your workout experience.

We strive to create a positive and comfortable environment for all our members. We will take your feedback into consideration as we continue to evaluate our facilities and services.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Fix machines please

The place is nice but there should be sanitiser. And the hip abdomen machine hasn’t been fixed in the last couple weeks.

September 12, 2024
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi Nikolett ,Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!

The JD Gyms Team 💚

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