JD Gyms - Newcastle Shiremoor Reviews 

238
TrustScore 4 out of 5

3.8

Northumberland Retail Park, Shiremoor, NE27 0FS Newcastle, England, GB


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Rated 4 out of 5 stars

Over all the Gym is well equipped but there are some machines that are in small numbers like the front leg raise machine and rear leg raise machine plus if your unfamiliar with the gym there are hard... See more

Company replied

Rated 5 out of 5 stars

Ladies Toilets are always dirty toilet paper stuck to floor ,sanitary bins covered in dust .Stains on carpet ,marks on mirrors .All gym machines should be cleaned after each use for infection control... See more

Company replied

Rated 3 out of 5 stars

JD gym at shiremoor is expensive and just ok. The main negative point is their Audio speaker system for music in so loud. These days everyone got personal headsets and they need to reduce their... See more

Company replied

Rated 3 out of 5 stars

I joined this gym recently due to 24hr access. It clearly states that the changing rooms availability time , however a real concern from an inconsistency point of view. Finish my work out at 5:20 am k... See more


Company details

  1. Gym

About JD Gyms - Newcastle Shiremoor

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Northumberland Retail Park, Shiremoor, NE27 0FS, Newcastle, England, United Kingdom

  • 1918140939

3.8

Great

TrustScore 4 out of 5

238 reviews

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3.8

All reviews

(238)

4,559 reviews in the last 12 months

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Rated 2 out of 5 stars

the spin class i went to was the first…

the spin class i went to was the first class i have attended. the sound system was awful i couldn't tell what the instructor was saying at all and just had to copy others in the class. the sound system definitely needs improving.

April 14, 2023
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Just joined this gym

Just joined this gym, so easy to do. Plenty equipment, staff friendly & a good monthly fee. No negatives at all

April 9, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Bit scared to go in first time alone …

Bit scared to go in first time alone but I did it .I enjoyed myself and ppl help me if I have a question .

April 8, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice gym nice facilities

Lots of machines and free weights. Cardio equipment always available. Sauna a added bonus.

April 4, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent classes

March 20, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is well set up with plenty of…

Gym is well set up with plenty of cardio and weight areas.
Staff are friendly.

March 14, 2023
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars
JD Gyms - Newcastle Shiremoor logo

Reply from JD Gyms - Newcastle Shiremoor

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities and we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Rowing

I row. There are plenty of machines to use.

February 24, 2023
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Reply from JD Gyms - Newcastle Shiremoor



Hi there,

Thank you for leaving us a review, we are thrilled to see the 4 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great service done a class session the…

Great service done a class session the man was brill friendly very affective was very sore the next day thanks

February 17, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi, thanks for the 5star review! It's great to hear your enjoying your experience so far and hope you continue to enjoy the various classes available. Keep up the great work👍

The JD Gyms Team 💚  

Rated 1 out of 5 stars

Total disregard for cleanliness at Shiremoor Newcastle

I am a member of the Newcastle Shiremoor gym for almost 2 years, but have been shocked over the last 6 months with the gym's approach to cleanliness and hygene. Last year a number of cleaning stations were removed and a ludicrous sign put up that said this was done because JD cares about the environment and reducing waste. Frankly that was nonsense. What this implies is that JD is suggesting that members clean their equipment less in order to create less waste, however, why would a gym ever be insane enough to state that, so by making up a story about casting about the environment, they can hide the simple fact that its nothing more than a cost saving exercise.

If JD actually cares about the environment there are some very simple steps they can make that would have a much greater impact and not compromise cleanliness such as no longer selling single use plastic water bottles and installing recycling bins so that the normal bins don't fill up with recyclable bottles, which I see every visit.

What has prompted me to leave this review now was that when I went for my last visit last week, I discovered one of the only remaining cleaning stations in the gym had also now disappeared, and only 1 station left hidden in the corner for the majority of the gym floor, making members go out of their way to be able to easily clean the equipment. When I queried this, I was told the table was damaged, and they weren't sure how quickly it would be replaced. I'm sorry, but how does a small table that only holds spray and paper towel get damaged? And aren't there a bunch of spare tables stored away from all of the other stations recently removed?
Frankly it's disgusting, and i now see very few members making the effort to clean. I will now need to ensure I clean my equipment before and after use to be on the safe side and to avoid finding things like discarded finger nails on the cardio equipment like I did a couple weeks ago.

Frankly, the only thing keeping me from leaving is my personal trainer that I use. If he was not working out of this gym, I would go elsewhere

Get your act together JD and stop cutting corners atv the expense of basic cleanliness.

February 17, 2023
Unprompted review
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are sorry to her of your frustrations with regards to the cleaning stations. We definitely hear you and understand.

We will now reach out to your gym in Newcastle to see if we can help to improve this matter going forward.

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great place to go and do what you need…

Great place to go and do what you need to do plenty equipment plenty space it’s an amazing gym

January 16, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Just joined the gym and amazing…

Just joined the gym and amazing experience so far I love classes and the classes are prefect for me and fit around my work life staff have been very welcoming

January 21, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym all around

Great gym all around, ticks all the boxes for a great price. Best gym
I’ve ever been for the price

January 10, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi there

Thank you for leaving a review! It's great to hear you're enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes. The JD Gyms Team 💚

Rated 5 out of 5 stars

Impressive Gym, plenty of equipment

Massive gym, loads of space, plenty of equipment, never had to queue for anything even just after Christmas when the gyms tend to be at their busiest.

January 4, 2023
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Reply from JD Gyms - Newcastle Shiremoor

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Lovely and professional staff who are…

Lovely and professional staff who are always happy to help.
Love the sauna and all the gym areas.

December 11, 2022
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Reply from JD Gyms - Newcastle Shiremoor

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚 

Rated 4 out of 5 stars

Really good gym

Really good gym. Choice of classes is good however there is no lunchtime classes which is disappointing.

December 3, 2022
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Reply from JD Gyms - Newcastle Shiremoor

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

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