JD Gyms - Nottingham Reviews 

189
TrustScore 3.5 out of 5

3.7

Ilkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB


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Rated 4 out of 5 stars

It’s a great gym with lots of equipment and plenty of space. The staff are friendly too. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. The only thing... See more

Company replied

Rated 5 out of 5 stars

I love JD gyms!! I went for about 2 years and then moved house so swapped to a different gym closer to me. I hated it, the equipment was old and clunky and something was always broken. It made me re... See more

Company replied

Rated 4 out of 5 stars

Surprisingly a lot of equipment needs tlc (water holders missing, grips missing or loose), not enough weights in the leg press area. another downside is RT QR code generator when you go in and out, h... See more

Rated 4 out of 5 stars

Great gym with alot of equipment but really disappointing the changing rooms doesn't have 24 hour access, I train early morning or late in the evening so there always locked for me. You need a shower... See more


Company details

  1. Gym

About JD Gyms - Nottingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ilkeston Road, Chettles Trade Park, NG7 3AG, Nottingham, England, United Kingdom

  • 1156660901

3.7

Average

TrustScore 3.5 out of 5

189 reviews

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3.7

All reviews

(189)

4,451 reviews in the last 12 months

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Rated 4 out of 5 stars

Various different classes

Brilliant as they have separate women's and men's gym, aswel as separate women and men sauna.
A studio for various different classes also a spin studio.

January 16, 2023
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Reply from JD Gyms - Nottingham

Hi, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean place

Clean place, I like the space

January 13, 2023
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Reply from JD Gyms - Nottingham

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

I wish to cancel my membership and…

I wish to cancel my membership and request a refund as i signed up and used the gym for one day and was very shocked at how dated and badly laid out the gym was i have not returned since

December 28, 2022
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Reply from JD Gyms - Nottingham

Hello, thank you for leaving a review.

Please can you send an cancellation request through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 4 out of 5 stars

It’s a great gym with lots of equipment…

It’s a great gym with lots of equipment and plenty of space. The staff are friendly too. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. The only thing preventing this from being a 5 star rating is the app should be able to tell you how many people are in the gym at a specific time. Other than that, it’s a nice gym all round.

January 5, 2023
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Reply from JD Gyms - Nottingham

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

I’ve had the most productive experience…

I’ve had the most productive experience at JD Gym as there’s other machines I haven’t used which has improved my performance in training

December 19, 2022
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Reply from JD Gyms - Nottingham

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 1 out of 5 stars

Absolutely disgusting service!!

Absolutely disgusting service!!! I cancelled my membership on the 11th August and they have taken the fee until December over £80 of my money.
They refuse to respond to my email saying it will take 7 days to come back and then tell me once they do respond it will take 21 days for a refund.

Do not join this gym, they make it impossible to cancel and then don’t refund you your money. The line goes dead when you can or they tell you this line only processes payments (how convenient). JD gyms are running an illegal customer service department as they refuse to answer any refunds.

Ticket number 636271 - call me to sort my money asap!!!

December 29, 2022
Unprompted review
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Reply from JD Gyms - Nottingham

Hi Rebecca,

I can see that you have been in correspondence with a member of our team and this issue is now resolved. If you require any further assistance, please can we ask you respond to the ticket you created and we will be happy to help.

The JD Gyms Team 💚

Rated 1 out of 5 stars

Very miss leading advertisement

Very miss leading advertisement. Advert suggest a single month's membership is purchasable without a contract, but JD Gyms makes you agree to pay for at least one more month's membership via direct debit. This is after they have already taken money for the first month. Fortunately, I was able to cancel because I was still within the 14 day cooling off period. "No contract" should mean no contract. Customers should not be tied into paying for further months.

November 25, 2022
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Reply from JD Gyms - Nottingham

Our team at the Contact Centre have replied to you via email regarding this query.

Rated 4 out of 5 stars

I wish there was a live count of how…

I wish there was a live count of how many people are at the gym to know whether it is busy or not. Other than that it’s a great facility with great equipment

October 29, 2022
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Reply from JD Gyms - Nottingham

Hello

Thank you for your feedback. We will use your review to help us deliver a better experience for each and every visit!

Thank you
The JD Gyms Team 💚

Rated 1 out of 5 stars

There are not enough attachments and…

There are not enough attachments and even when there are some of the few available the upkeep on them is terrible

October 18, 2022
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Reply from JD Gyms - Nottingham

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on nottingham@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym and equipment

Great gym and equipment! Staff are all friendly and willing to help out.

October 13, 2022
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Reply from JD Gyms - Nottingham

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 5 out of 5 stars

I joined the gym a week ago and I am…

I joined the gym a week ago and I am having the best experience working out there. It's spacious, there's something for everyone irrespective of what one's fitness goal and the training regime may comprise of. In a nutshell, the most satisfying gym and that too at an affordable price.

September 26, 2022
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Reply from JD Gyms - Nottingham

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 3 out of 5 stars

Very good, but...

Very good structure and equipment, but student promotions make it impossible to workout properly, the gym overflows even during off-peak hours. This is our last month there. I hope it makes sense for them to switch from fixed paying users to a wave of students paying £5 for the first month.

September 25, 2022
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Reply from JD Gyms - Nottingham

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

The JD Gyms Team 💚

Rated 5 out of 5 stars

It is the best gym I have attended in…

It is the best gym I have attended in Nottingham

August 16, 2022
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Reply from JD Gyms - Nottingham

Hi Jason, thanks for the 5star review!

Glad to hear that you are enjoying the Nottingham gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 2 out of 5 stars

Gym equipment not cleaned regularly

Gym equipment not cleaned regularly, broken and losses exercise machine handle, making squeaky noises.

all round is low maintained gym

July 31, 2022
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Reply from JD Gyms - Nottingham

Thanks for leaving us some feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. If you have any concerns about equipment, please notify staff on site as soon as you can.

The JD Gyms Team 💚

Rated 4 out of 5 stars

Nicely managed and friendly environment

It’s good, I really like to go there every morning for the exercises.

July 11, 2022
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Reply from JD Gyms - Nottingham

Hi, thanks for the review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 1 out of 5 stars

Too busy and crowded gym

Too busy and crowded gym. To use one of the equipment you need to wait at least 15min in the peak time. It is cheap but from my point of view it doesn't deserve to try.

July 10, 2022
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Reply from JD Gyms - Nottingham

Hello, thank you for leaving a review.

Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

The JD Gyms Team 💚

Rated 4 out of 5 stars

The ventilation sistem is poor...

The ventilation sistem is poor...and need a big improv.
Some of the fitness eq. need a better service and care.

July 8, 2022
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Reply from JD Gyms - Nottingham

Hello, thank you for taking some time to leave us a review!

We're always happy to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager on nottingham@jdgyms.co.uk

The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym itself is okay but one creepy PT

The gym itself is okay, some cables aren’t smooth but gets the job done. Good platforms for powerlifting.

My issue is the poor gym etiquette. One of the PTs will give unsolicited gym advice to women in the middle of their sets. JUST WOMEN. Mate, these women train better than most guys here so stop being a creep and let them do their thing. And if you really want to be helpful in the gym, at least approach the dudes with disgusting form in between your hovering around women. It’s weird and it’s creepy. So just stop it.

June 2, 2022
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Reply from JD Gyms - Nottingham

Hello, thank you for taking some time to leave us a review.

Would you begin by sending us an email to reviews@jdgyms.co.uk and provide further information regarding this?

Thank you. The JD Gyms Team 💚

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