All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW Cleveleys, Lancashire, GB
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All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
Having been to smaller gyms, it’s feels very busy and cramped for space around the many machines but it’s just a matter of finding the best time to go and work around busy periods. Much better selecti... See more
Company replied
Great gym, lots of good equipment, clean and spacious. Lewis the assistant general manager is great - super helpful and friendly. He always makes sure things get reported and fixed when broken and has... See more
Company replied
JD Cleveleys Loads of equipment available regardless of whether you are looking for cardio, machines or free weights. Good range of classes available with experienced instructors who are g... See more
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North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW, Cleveleys, Lancashire, United Kingdom
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Reply from JD Gyms - Thornton Cleveleys
Very helpful when I needed help lovely staff at Thornton

Reply from JD Gyms - Thornton Cleveleys
A friendly gym with no egos. Well equipped, and sanitisation standards excellent. Great value for money and a great selection of classes too if that’s your thing. Glad I chose this gym

Reply from JD Gyms - Thornton Cleveleys
Really bad experience when I first stepped into the gym on my first day. Had a very rude gym manager/instructor try to convince me I’ve joined Blackpool not Thornton. I think I know best what gym I’ve joined!! The look on her face when my app eventually scanned and the gates opened! Not a good way to treat new users. I’ve not been since and me and my 2 mate have cancelled our membership.

Reply from JD Gyms - Thornton Cleveleys
The membership is over priced for the quality of the gym, equipment takes a long time to get repaired if damaged, the air conditioning never works or is never on usually blowing warm air if any ! The male toilets are situated behind the training area for back and they smell really bad of drainage so you don’t want to breath in when training back !

Reply from JD Gyms - Thornton Cleveleys
I'm absolutely disgusted at the QR code only entry to the gym. I've been coming to jds gym since it has opened and now I've requested to terminate my contract. Firstly I'm not comfortable using a scanner on my phone as I don't know where my information is being sent to. Why can't we use the key pad instead of being forced to download a terrible app to produce a qr code? Why not produce a wrist band like other gyms do ? And lastly this is massively discriminatory towards people who chose not to use smart phones e.g my elderly grandmother what who goes there for her health?? And now she's unable to exercise because of not having a smart phone??? Im Absolutely disgusted at you jd gym I'll be taking me business else where

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys
Great staff and made me welcome and showed me round really friendly atmosphere, thanks guys

Reply from JD Gyms - Thornton Cleveleys
Nice open space with plenty of machines. Very helpful staff and very approachable.

Reply from JD Gyms - Thornton Cleveleys
It's a great gym at a great price with great equipment

Reply from JD Gyms - Thornton Cleveleys
Great gym. Always enough kit to use, very clean and modern and a great monthly price with no contract.

Reply from JD Gyms - Thornton Cleveleys
Visited as part of a valentines offer and enjoyed the visit. The staff was very friendly and helpful. The gym and equipment was clean and during my visit staff continued to ensure everything was clean and wiped down as part of their covid measures and guidelines. I was made to feel very welcome and the member of staff who met me at the beginning of my visit returned to ask if everything was OK during my first workout. Upon returning home I joined the gym via the website. I have now visited the gym numerous times and have enjoyed every visit.

Reply from JD Gyms - Thornton Cleveleys
Is often busy through the week so limited usage of a variety of equipment however it’s amazing at the weekend

Reply from JD Gyms - Thornton Cleveleys
Obsessed with this gym! Not been to a gym in 10 years and finally got the courage to look around after a friend recommended it. I've been every single day without fail as its such a nice, clean and well equipped gym with amazing staff members. I usually stick to day time sessions as can be quite busy in the evening but even then it's still such a pleasant workout no matter what time of day.

Reply from JD Gyms - Thornton Cleveleys
The staff are extremely helpful and the gym is massive, with more than enough equipment. So glad I signed up here.

Reply from JD Gyms - Thornton Cleveleys
Visited JD gym Cleveleys for first time today.
QR code scanner wasn’t working at first. Pressed buzzer and was greeted by a member of staff who’s first interaction with me was “are you the dummy that can’t work the scanner?”
I guess I was but it’s not what I’d expect staff to greet people with. I’ve been going to gyms for years so I don’t feel the intimidation that some do when they first visit a gym. I just hope that’s not her opening line with everyone.

Reply from JD Gyms - Thornton Cleveleys
Great gym,
Staff are fantastic and always helpful and available.

Reply from JD Gyms - Thornton Cleveleys
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