All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW Cleveleys, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All ready cancelled my direct debit after one day, lots of idiots playing stupid games in the sauna and showers. Staff didn’t do anything even though they were present
Company replied
Having been to smaller gyms, it’s feels very busy and cramped for space around the many machines but it’s just a matter of finding the best time to go and work around busy periods. Much better selecti... See more
Company replied
Great gym, lots of good equipment, clean and spacious. Lewis the assistant general manager is great - super helpful and friendly. He always makes sure things get reported and fixed when broken and has... See more
Company replied
JD Cleveleys Loads of equipment available regardless of whether you are looking for cardio, machines or free weights. Good range of classes available with experienced instructors who are g... See more
Written by the company
North Promenade (between Vue and Pizza Hut), Thornton Cleveleys, FY5 1DW, Cleveleys, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff member was very friendly and helpful and made the process quick and easy

Reply from JD Gyms - Thornton Cleveleys
Really friendly staff and gym. Everyone says hello to each other. Clean, equipment all in amazing condition. Weights are always put back where they should be.

Reply from JD Gyms - Thornton Cleveleys
A good choice of equipment, plenty of cardio machines the only let down is the staff. No one to help when the entry readers didn’t work, actually no one around at all to help.
However it’s relatively cheap so it does the job. Just don’t expect help, advice or friendly staff.

Reply from JD Gyms - Thornton Cleveleys
Lots of machines nothing to wipe them down with and could be cooler but apart from that pretty good

Reply from JD Gyms - Thornton Cleveleys
You need pool else it will be great gym in UK

Reply from JD Gyms - Thornton Cleveleys
The staff were great, that's the first thing I found straight away. Really helpful and polite. The equipment was fantastic and the general vibe really nice. I've not exercised for a while and just wanted to get a bit healthier so was a bit apprehensive that I'd be like looked down on by other people or something but there was none of that. There was a real mixed bag of people in all kinds of shape just concentrating on their own fitness and even in the changing rooms everyone was really courteous and respectful to each other. Really put me at ease and now I love going, I've only been a member for about a week and have been a few times already. Great gym. Top marks all around really. Couldn't fault it in anyway at all.
Great service and priced very competitively, friendly and knowledgeable staff

Reply from JD Gyms - Thornton Cleveleys
Loads of equipment and great classes etc. No cleaning or disinfectants etc...no paper towels so you need to bring your own cleaning material. Hardly anyone wiping their equipment before and after use. Very unhygienic.
Good staff and clients, could do with a few more fans to get the air moving about a bit as I overheat a lot !

Reply from JD Gyms - Thornton Cleveleys
Fab experience and I was well looked after by Sam!

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys

Reply from JD Gyms - Thornton Cleveleys
Really liking the gym and tried spin classes. Going to try more classes too. Not liking that there any no disinfectant sprays or tissue to clean any of the machines or areas. Treadmills/step machine covered in sweat and after spin nothing to wipe bikes down, apparently it was all there and then all removed and not replaced a few weeks ago. I’ve not seen anyone clean anything, heard a few members complain.

Reply from JD Gyms - Thornton Cleveleys
Good gym clean, plenty of choice on machines and weights staff are all friendly and helpful

Reply from JD Gyms - Thornton Cleveleys
Literally no cleaning stations so couldn’t wipe down any equipment after I’d used it and I get pretty sweaty

Reply from JD Gyms - Thornton Cleveleys
Had a year off from the JD Gyms Thornton-Cleveleys. Re-joined this last week and I'm sorry to say it seems like they have sacked all of the cleaners. The mens sauna has what can only be described as bogeys all over the walls and roof and other white bodily fluids on the walls. In general the whole place needs a good deep clean, especially the training rooms, saunas and the entrance area which itself smells like sweaty old socks ... a carpet cleaner would do it the world of good. Hope that management see this and do something to sort the cleanliness of the place in general. Also the cleaning stations with cleaning products and blue roll for cleaning down equipment after use seem to have gone. These were great for allowing people to clean machines after using them.

Reply from JD Gyms - Thornton Cleveleys
Staff were really friendly and had great variety of machines and freeweights

Reply from JD Gyms - Thornton Cleveleys
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.