JD Gyms - Warrington Reviews 

327
TrustScore 4 out of 5

4.0

Cockhedge Way, Cockhedge Centre, WA1 2QQ Warrington, England, GB


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Rated 3 out of 5 stars

The gym itself is fine, it meets my needs and the equipment is of an adequate level (though you can tell the dudebros who max out the bicep curl machine because of how worn its padding is compared t... See more

Company replied

Rated 5 out of 5 stars

Nicky Moore Boxfit/Spin/Boxing I have been training at gyms for over 30 years and never met anybody quite like Nicky Moore. Her passion, inspiration and content of classes is fantastic. I go to the... See more

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Rated 5 out of 5 stars

I recently joined the gym specifically looking for some sort of dance Fit program. I was not disappointed with the classes offered and the instructor Rachel. Zumba has become a real favourite of mine... See more

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Rated 3 out of 5 stars

Decent/Clean gym Good area for squats/sleds etc Needs new weight equipment upstairs, pin loaded machines are very old from previous gym (fitness4less) Needs another plate loaded leg press... See more

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Company details

  1. Gym

About JD Gyms - Warrington

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Cockhedge Way, Cockhedge Centre, WA1 2QQ, Warrington, England, United Kingdom

4.0

Great

TrustScore 4 out of 5

327 reviews

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4.0

All reviews

(327)

4,429 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy now

UPDATE: Had a proper induction with Andriana now and it has made so much difference. Thanks for getting in touch and for all your help.

Didn't think much of the induction, wasn't shown how to use any of the equipment, just a brief tour around the gym which I had had before.

Generally enjoying it but not sure how to use some of the machines so end up not using them

January 5, 2025
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Reply from JD Gyms - Warrington

We're glad to hear that your induction with Andriana was helpful and that you're enjoying the gym.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Changing rooms smell of wee

Changing rooms smell of wee, multiple lockers damage and rusted, people queuing to use the equipment

February 2, 2025
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Reply from JD Gyms - Warrington

Hi there

We understand your frustration with the state of the changing rooms. We strive to provide a clean and comfortable environment for our members and are disappointed to hear that your experience fell short of our standards. We will address these issues immediately to ensure a better experience for everyone.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

A lot of the bikes and treadmills needs…

A lot of the bikes and treadmills needs fixing as they don’t work properly and there needs to be more accessories for the weighted cable pulls as there just isn’t enough and this is the same for weights! I can spend 10 minutes just trying to find weights to do chest press ? This isn’t acceptable

January 28, 2025
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Reply from JD Gyms - Warrington

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the equipment maintenance and limited accessories.

We strive to provide a positive and efficient workout experience for all our members. We are committed to addressing your concerns and will work towards improving our equipment availability and accessory selection.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Please improve the Male Toilets

I think they need to renovate the lockers inside the Male toilets. A lot of the locker cabinet is either damage or not working properly. I am referring to the gym at warrington central.

January 22, 2025
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Reply from JD Gyms - Warrington

Hi there

We appreciate you taking the time to share your feedback.

We understand your concerns about the condition of the lockers in the male toilets at the Warrington Central gym. We strive to maintain a clean and functional environment for all our members, and we will certainly look into this matter further.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Just to busy

January 13, 2025
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Reply from JD Gyms - Warrington

Hi there

Thank you for your feedback, we appreciate it as we strive for a better member experience for all.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

When doing a yoga or Pilates class the…

When doing a yoga or Pilates class the music from the other studio and gym is too loud and can disturb and disrupt concentration.

January 5, 2025
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Reply from JD Gyms - Warrington

Hi there

We appreciate you bringing this to our attention. We understand that a peaceful and focused environment is crucial for yoga and Pilates practice. We will take your feedback into consideration as we strive to improve the overall experience for our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Everything kept clean and tidy

Everything kept clean and tidy. Friendly staff. Loads of room to exercise properly and more than enough equipment for everyone.

January 4, 2025
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Reply from JD Gyms - Warrington

Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying our facilities and the friendly atmosphere. We strive to provide a clean and welcoming environment for all our members, and we're glad you're finding it beneficial.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

For one week the lift to get to the…

For one week the lift to get to the first floor has been broken and I have struggled to get up the stairs due to medical/health problems, I feel that it will be a long time before it even gets looked at ? which is very unfair on any disabled members ?

December 20, 2024
Unprompted review
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Reply from JD Gyms - Warrington

Hi there

We understand your frustration with the broken lift and the difficulties you've faced accessing the first floor.

We sincerely apologise for the inconvenience this has caused, especially given your health concerns. We value all our members and are committed to ensuring a safe and accessible environment for everyone. We are working diligently to resolve the lift issue as quickly as possible. We appreciate your patience and understanding while we address this matter. We want to assure you that we are prioritising the repair and will provide updates as soon as they become available.

If you'd like to reach out to the General Manager at your gym for more updates you can do so by emailing warrington@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

it find it a good gym because it as…

it find it a good gym because it as everything,,i think there should be paper towel machines to wipe the sweat away if you forget to bring a towel,,pure gym as them and there very helpful

November 13, 2024
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Reply from JD Gyms - Warrington

Hi there Gazz. Thanks for the 4star review! Glad to hear that you are enjoying the gym. At the ssame time we would like to thank you for the feedback regarding the use of paper towels in the gym. We are always willing to listen to our membersand how we can improve the experience for everyone in Warrington.
Thanks again👍 Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Poor management, Smells, Run down

Poor management,, dirty, cold water in showers , sauna smells like a shit , almost every locker door is damaged..

October 23, 2024
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Reply from JD Gyms - Warrington

Hi there

Thank you for your feedback.

We sincerely apologise for your negative experience. We understand your frustration with the conditions you encountered. We are committed to providing a clean and comfortable environment for all our guests. We will take your feedback seriously and address these issues to improve our services.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

A new female member of staff tall blond…

A new female member of staff tall blond long haired lady is rude and unprofessional. Throwing weights around and complaining members not putting away weights. Will be using another gym in the future

October 25, 2024
Unprompted review
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Reply from JD Gyms - Warrington

Hi there

Thank you for taking the time to leave your feedback.

We are sorry to hear about your experience and will address this with our team. We strive to provide a positive and welcoming environment for all members.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

The water pressure in the bathroom…

The water pressure in the bathroom shower is very weak。

October 1, 2024
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Reply from JD Gyms - Warrington

Hello Dave, thank you for taking some time to leave us a review .
Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any specific concerns like the water pressure in Warrington please notify staff on site as soon as you can, as it may be something they can rectify asap. Alternatively if this has been an ongoing issue please feel to raise this with the General Manager on: warrington@jdgyms.co.uk The JD Gyms Team 💚

Rated 5 out of 5 stars

Delightful Experience

Good Staff and equipment. This GYM is really needed for all the ages group to maintain the health

October 1, 2024
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Reply from JD Gyms - Warrington

Wow! Thanks for the 5star review and comments. Our team in Warrington will be over the moon with your kind words! 😀 Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym with ladies only space and sauna

The Warrington JD has so many pieces of kit you're never waiting for anything. It also has a ladies only gym which I love! Especially for more core and floor exercises.

There is a sauna too - added bonus.

September 30, 2024
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Reply from JD Gyms - Warrington

i there Danielle, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym’s kinda dirty- but bearable

The gym’s kinda dirty- but bearable. But the changing room, straight up stunk of vomit, like a constant smell

September 26, 2024
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Reply from JD Gyms - Warrington

Hi Joe, although we are disappointed to read your review about your experience in Warrington, we do appreciate your feedback and bringing this to our attention.

We understand that a clean and comfortable environment is essential, and we are sorry to hear about your experience with the changing room.

Please do not hesitate in letting our team on site know straight away for them to rectify this for you.

The JD Gyms Team
💚

Rated 3 out of 5 stars

Accessing could be better so u don’t…

Accessing could be better so u don’t have to have ur phone with u all the time

September 17, 2024
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Reply from JD Gyms - Warrington

Hello Mike, thank you for leaving a review. We have QR code access at our gyms so our members can access contact free. However we do understand whilst working out people do not want to be glued to their phone and it can be a time where we can escape a screen for an hour or so.....

This is why we offer smaller lockers on the gym floor for smaller items such as phones, keys, etc so you can keep your hands free to workout and be free of the stress of losing/damaging your valuable items.

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Lockers broken

Lockers broken, sauna needs cleaning

September 7, 2024
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Reply from JD Gyms - Warrington

Hello Valdo, thank you for taking some time to leave us a review today! Staff do undertake regular cleaning and maintenance checks and work hard with our General Assistant team and maintenance team to provide the best possible service & experience however if you have any concerns about the facilities or cleanliness in club, please notify staff on site as soon as you can. The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is perfect 🤩

Gym is perfect 🤩
Only thing to make it better to upgrade shower equipment cause that’s horrible water pressure is really low other then that perfect

September 6, 2024
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Reply from JD Gyms - Warrington

Thank you Mario for leaving us a review, we love to see the 4 stars!

However if you have any concerns about the facilities in club, please notify staff on site as soon as you can. Alternatively you can email the management team on warrington@jdgyms.co.uk with any concerns.
. The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is so well organised and stuff is…

Gym is so well organised and stuff is so friendly and helpful.
I have felt really welcomed on classes and by personal trainers after a long break from doing sports.

I have checked quite few gyms around and has got impressed by yours the most.

The only thing it’s quite annoying for me as I like spin , is the fact that for most lessons it seems I would need to come 1 or more than 1 h earlier to get the place. Think it should be more bikes available then.

Will give myself some time to check, how often I can get on these classes :)

August 24, 2024
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Reply from JD Gyms - Warrington

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Rusted gym equipment

The gym equipment is rusted and makes squeaking sounds. It seems like nobody cares about keeping the dumbbells or any weights in the right place, not even the JD pt, managers, or the customers. I don't understand where the money is invested when the equipment is outdated!

Special mention zero hygiene in the gym. There's no sanitiser at the gym or paper rolls to clean the equipment—sad state.
Ending my term with JD. Back to PureGym, cheers mate.

August 4, 2024
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Reply from JD Gyms - Warrington

Hi there

Thank you for taking the time to leave us a review.

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

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