JD Gyms - Wolverhampton Reviews 

322
TrustScore 3.5 out of 5

3.7

Stafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB


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Rated 5 out of 5 stars

My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more

Company replied

Rated 3 out of 5 stars

Gym is good, and there is a ladies section for sisters which is great. The only thing I would say is that the music in the classes is to much much. There should be class options without music for auti... See more

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Rated 2 out of 5 stars

Filthy gym changing rooms always dirty and only 2 men’s toilets between 8000+ members. Was cleaner during Covid due to the government guidance but not anymore. Sauna always smells and in compari... See more

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Rated 5 out of 5 stars

First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more

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Company details

  1. Gym

About JD Gyms - Wolverhampton

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom

  • 1902229935

3.7

Average

TrustScore 3.5 out of 5

322 reviews

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3.7

All reviews

(322)

4,438 reviews in the last 12 months

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Rated 3 out of 5 stars

antibacterial spray bottles

Can you provide antibacterial spray bottles and wipe down cloths for the equipment? Especially in the ladies section

August 11, 2025
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi – Thank you for leaving us a review. We understand the importance of cleanliness when in our gyms. Whilst the cleaning stations have been removed for some time, our cleaning teams frequently go around cleaning the equipment and are always on hand if you do notice anything needs a wipe down, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

MULTIPLE PARKING FINES FOR PARKING IN JD GYMS CARPARK

I was enjoying being a member of JD Gyms until a received multiple parking fines from a debt company for parking in the gym carpark.

Some mornings the car registration screen would not be working. Staff would always say. There's no need to worry, write down your reg and we'll sort out out later.

That turned out to be a lie. It also turns out I'm not the only one.

I've contacted JD Gym multiple times to get this resolved and they just don't give two you know what. Its now got to the point were I believe its possible that jd gym and the parking company are in cahoots.

Now, it's just not worth the risk so I've took my custom elsewhere.

February 4, 2025
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello - Thank you for your review. Information regarding parking at any of our gyms is available on the JD Gyms website. There is also signage in the gym, to make members aware of the parking procedures in place. The car park at our Wolverhampton gym is not owned or run by us therefore, if a fine is received we would suggest emailing the gym directly at wolverhampton@jdgyms.co.uk for further assistance.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Old boy hogging smiths machines constantly

Decent gym however needs more maintenance on the machines. Members need to be more considerate, there’s an older fella there with 2 suitcases of attachments and gadgets who spent 1hr 20 minutes on the smiths machine knowing the other one was broken. I watched several people approach him and he told them he was using it and even at one point put his towel on the bench and went out the gym to his car and come back. He should have his membership removed for inconsiderate “sportsmanship” I know he’s been warned several times.

July 13, 2025
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Reply from JD Gyms - Wolverhampton

Hello Andy - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members sat on equipment for a long period of time.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Spacious

Spacious. Good equipment and classes. The ladies gym needs to be a bit bigger though. There should be cleaning equipment everywhere so you can wipe equipment especially matts in the classes

June 27, 2025
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Reply from JD Gyms - Wolverhampton

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Clickbait Gym

half of the benches are missing knobs to change the elevation. Equipment such as chest fly machine has had its functional knob missing for years. The bathroom always smells of raw sewage. For some reason all of the clocks on the walls have been taken down.
All of the above and yet they raise the prices.....

June 19, 2025
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Reply from JD Gyms - Wolverhampton

Hi there – Thank you for taking the time to leave a review. If you have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Worth the Money

Friendly and well maintained gym. Great variety of equipment you'll never get bored.

June 2, 2025
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Reply from JD Gyms - Wolverhampton

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

My first day at gym was terrible

My first day at gym was terrible. Atmosphere was not good. crowd was staring like they saw an alien. Ventilation is poor was smelling like vape and cigarettes. Getting back to my puregym’s membership.

May 28, 2025
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Reply from JD Gyms - Wolverhampton

Hello Ekta - Thanks for your feedback. We're sorry to hear about your first gym visit and are always looking on ways to improve the gym environment for everyone.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I used to attend the jd gym when it…

I used to attend the jd gym when it first opened it is now extremely tired and the smell is horrendous.

May 18, 2025
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Reply from JD Gyms - Wolverhampton

Hi Laura – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Showers not on long enough. Gym hours restrictions. Using QR code to leave the gym.

The showers do not stay on long enough. Every 5 seconds the shower keeps turning off and we keep having to turn it back on. This is constant

The parking restrictions are no good as this restricts gym time.

Having to use QR code to leave the gym baffles me as we have to use the QR code to enter anyway so why use it to leave the gym. Also if my phone battery dies and i do not know my membership number to enter...what am i supposed to do then as theres nobody at front of house to assist.

April 20, 2025
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Reply from JD Gyms - Wolverhampton

Hello Samantha - Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free however, if you do need any assistance whilst in the gym, please press the green buzzer located near the entrance/exit gates and this will alert a member of staff to come over.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I have been going to the gym in…

I have been going to the gym in Wolverhampton for half a year, I am delighted with the equipment, cleanliness and most of all the additional classes it offers. Body Combat with Megadaline Mould and Zumba and Yoga with Reita X. Thank you very much for your efforts

April 9, 2025
Unprompted review
Rated 2 out of 5 stars

Broken equipment

Use to be very good but now half the equipment is broken.

March 29, 2025
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hello Ricky - Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!
The JD Gyms Team 💚

Rated 2 out of 5 stars

Improve to behaviour

Improve to behaviour

March 22, 2025
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Reply from JD Gyms - Wolverhampton

Hi there

Thank you for your review.

If you'd like to give specific information, we can look into this for you. You can email the club manager directly on wolverhampton@jdgyms.co.uk and they can assist you further with any issues you've been experiencing.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Terrible complaints procedure

Hi Allegedly one of the General Manager is asking women to train from his house as he does crossfit from his garage at home. He only seems to approach women only Allegedly. if he does report him to Alun Pullock he is on Linkedin. As for classes never on time teachers changing all the time, and allegedly only certain people are targeted when training with friends are being accused of private PT sessions. If you have any concerns contact Alum Pullock via Linkedin. He will be more helpfull and sure they will invesitigate your concern..How can you never seem to Keep.your Yoga Teachers or any others maybe you should treat people with respect No wounder your struggling to find Yoga Teachers...i dont think anyone in the Yoga community wants to work for you. As for your abusive texes and being a big man via tex and being to big to apologise all i will say oh dear. more than happy to add..photos and screen shots of abusive tex and screen shots of staff stalking behaviours on whatspp when is should be a professional group futher more copying peoples signature to the point where it wss reported to the Police.. Disgusting as for your comment reach out to us directly would you like me.to put the screen shots and emails sent to.the gym and management? And your texes???

August 20, 2024
Unprompted review
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi there

We encourage you to reach out to us directly so we can address your concerns further. Please email wolverhampton@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

its a quite nice and peaceful gym .

its a quite nice and peaceful gym ., i found no issues till now its my 7 day so yeah i find it quite nice and a mannerful gym with A1 equipments but the only thing is the monthly fee .....
want me and more of my fellows to be reduced so badly bec now we are paying like 27.00 £ we want it to make a students offer for under 21 years old. The offer should say that under 21 its a 18-20£ please bec we are students and cant afford that much ., thanks

February 26, 2025
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Reply from JD Gyms - Wolverhampton

Hi there

We appreciate your kind words about our gym and its facilities. We're glad you're enjoying the peaceful atmosphere and high-quality equipment.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great Gym

Adequate parking and gym equipment.

February 25, 2025
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Reply from JD Gyms - Wolverhampton

Hi there

We appreciate your kind words and are glad to hear you found the parking and gym equipment adequate.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I love this area.

February 23, 2025
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Reply from JD Gyms - Wolverhampton

We're so glad you enjoyed the area!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

I decided to try out JD gym to see if…

I decided to try out JD gym to see if it offered better facilities than my current gym, PureGym. The fact that it’s advertised as a 24-hour gym was a major selling point, but unfortunately, my experience was disappointing from the moment I signed up.

The sign-up process was simple enough, but I encountered issues logging into my account. Despite using the correct credentials, I kept getting login errors, and even after trying to reset my password, I never received an email (not even in spam).

When I finally accessed my account, I went to the gym at my usual workout time (1:30 AM) and immediately struggled to enter due to an unresponsive QR code scanner. Once inside, I headed to the changing rooms—only to find out they were locked from 12 AM to 5 AM. The only way to get the access code was through the website, not the app, which was both inconvenient and unnecessary.

Frustrated, I decided to leave, but even that wasn’t straightforward—the QR scanners at the exit didn’t work properly, making it difficult to leave. To top it all off, as I was finally exiting, I noticed a sign stating that the car park offers 3 hours of free parking, but you need to register your car. Since I couldn’t re-enter, I had no way to do so, and now I’m concerned about being fined.

Overall, this experience was a complete waste of time, and I wouldn’t recommend this gym. I’ve requested a refund for my £10 joining fee since I wasn’t able to use any of the facilities. Hopefully, they address these issues, but for now, I’ll be sticking with PureGym.

I'm still also waiting for any sort of response to my support ticket and since I've received nothing from their support I have since sent a cancellation form which also has yet to be acknowledged.

February 25, 2025
JD Gyms - Wolverhampton logo

Reply from JD Gyms - Wolverhampton

Hi there

We understand your frustration with your recent experience at our gym. It's clear that your expectations weren't met, and we sincerely apologise for the inconvenience and disappointment you encountered.

We take all feedback seriously and are committed to continuously improving our services. We're looking into the issues you raised, including the login problems, the access restrictions during your preferred workout hours, and the difficulties with the QR code scanners. We're also investigating why you haven't received a response to your support ticket and cancellation form.

We appreciate you bringing these matters to our attention and will use your feedback to enhance our operations and ensure a smoother experience for all our members.

Best wishes
The JD Gyms Team

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