My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... See more
Company replied
Location
Switch locationStafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gym is good, and there is a ladies section for sisters which is great. The only thing I would say is that the music in the classes is to much much. There should be class options without music for auti... See more
Company replied
Filthy gym changing rooms always dirty and only 2 men’s toilets between 8000+ members. Was cleaner during Covid due to the government guidance but not anymore. Sauna always smells and in compari... See more
Company replied
First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... See more
Company replied
Company details
About JD Gyms - Wolverhampton
Written by the company
Contact info
Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, United Kingdom
- 1902229935
3.7
Average
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!
Best wishes
The JD Gyms Team 💚
Amazing
As a gym beginner, I've never felt more welcomed into the gym community. Everyone is friendly and are prepared to assist you if you need it.
February 28, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
I am basing this review purely on the…
I am basing this review purely on the way that I was made to feel by a gym instructor of one of the classes. She spoke to me rudely which I was shocked by & she also singled me out. She did this in front of other class members and was really embarrassing. I really didn’t expect to feel like this especially from someone who works there. When I logged a complaint about this I never heard back from anyone, no apology or nothing. I received an acknowledgement regarding by complaint but that’s it so clearly nothing no action had been taken. All other class instructors are nice but she was the complete opposite.
March 2, 2024
Unprompted review
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave this review.
We are really sorry to hear that you were made to feel uncomfortable, this is very uncommon ad out instructors are very well trained and friendly.
Please do email the General Manager on wolverhampton@jdgyms.co.uk and explain the circumstances. They will do all they can to look into this matter for you.
Best wishes
The JD Gyms Team
At long last! A gym that listens
I enjoy the equipment and I love the way, this gym is considerate to ladies having seperate areas.
I love the changing room. The gym is well designed and well thought out. I needed something like this.
At last there is a gym that listens to customers.
February 29, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Clean and busy lots of machines and classes
I have only been once so far but seems a nice clean place, very busy too so must be a good place , can't wait to get back just so busy .
January 31, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. We are happy to hear you are enjoying the gym overall.
All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Wolverhampton
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review.
Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. However, If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.
Best wishes
The JD Gyms Team 💚
20 Some years later.
I have only been twice both sessions good for me,lots of equipment with information on how to use them.it looks a no fuss gym u just get on with your own thing. Its clean and spacious, very busy too.smartphone qr code entry/exit work really well 😕👍🏻👍🏻to all.
February 5, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
It really helps you motivated and it good to go gym
It really helps you motivated and it help your mental heath aswell and it help you not stressing and it make you in a good shape and help you to be a better vesrion for yourself . And you can work on diffrent type of body your working on aswell.
January 29, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review!
It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
extend the classes timetable and clean mattress
I like to classes however it has becoming too full ! you should open more options and extend the current timetable.
I also suggest to have the mattress cleaned because the smell is not good.
Overhall, I like it.
Thanks
January 26, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great equipment and friendly staff 👍
January 24, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Busy gym 24/7
No matter what time I go to the gym it’s crowded which is cool but because of the layout there’s not enough equipment for everybody.
January 18, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Good
Good, just wish there was a way to see how many people were in the gym on the app.
January 17, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.
Best wishes
The JD Gyms Team 💚
I liked there is a ladies private gym
I liked there is a ladies private gym, however yeah it's a small but I liked it.
I hope if they add extra space, so we can play some exercises. I hope from the supervisor to check regularly the machines the one out of order.
For people who they joined newly, they need someone to guide and show them how the equipments are working.
Overall, JD gym is a good opportunity for everyone who is seeking for active and healthy life.Thanks JD Gym.
January 16, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for your feedback, we really appreciate it and will use this to help us continually improve.
Best wishes
The JD Gyms
Easy to use
I went to JD Gym, it is always clean and tidy. The staff are always pleasant and helpful.
When I signed up to the gym it was a a quick and easy process.
January 3, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
Ladies gym useless too small oh
January 1, 2024
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for providing this feedback. We appreciate all comments and use them to help us improve a better experience for our members in the future.
Best wishes
The JD Gyms Team
Highly Recommend
Ease of use, huge range of apparatus and the fact that it's open late.
December 31, 2023
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
A lot of equipment is out of order
A lot of equipment is out of order.
Classes listed on website are not available on the class timetable - very disappointing.
December 30, 2023
Reply from JD Gyms - Wolverhampton
Hi there
Thank you for leaving us a review. We will make your gym manager aware of your review so that they can look into the issue for you
Best wishes
The JD Gyms Team
Lots of equipment
Lots of equipment, always open, clean environment and friendly staff.
December 26, 2023
Reply from JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.