JD Gyms - York Reviews 

25
TrustScore 4.5 out of 5

4.4

Unit 4, Clifton Moor Retail Park, YO30 4XU Rawcliffe, York, England, GB


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Rated 5 out of 5 stars

Spaceous, well equipped gym and a peaceful ethos. Lovely energy within the gym and helpful staff. Felt extremely comfortable throughout my whole experience. The gym offers a wide amount of equipment,... See more

Company replied

Rated 5 out of 5 stars

Just joined at JD York and so impressed, gym itself is immaculate, changing rooms clean, great membership price too. Big shout out to Emma who is always on hand with advice on the weights, an asset to... See more

Company replied

Rated 5 out of 5 stars

Never been to the gym before but decided to give it a go. Have only been going for 3 weeks but really enjoy it. I had my induction with Chris, which was good and informative. I wasn’t bombarded with l... See more

Company replied

Rated 1 out of 5 stars

Very difficult to cancel with an outdated & convoluted process in which you have to apply to them to cancel - Most likely intentionally designed considering the organisation's treatment of its custome... See more

Company replied


Company details

  1. Gym

About JD Gyms - York

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Unit 4, Clifton Moor Retail Park, YO30 4XU, Rawcliffe, York, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.4

All reviews

(25)

4,419 reviews in the last 12 months

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Rated 5 out of 5 stars

The York Gym is wonderfull

The York Gym is wonderfully clean throughout. All the equipment is all in working order and clean. The changing room and showers are clean and no rubbish left around.
From the I'd walked in to have a look around I could see that the gym is cared for by staff and members.
The staff member who showed us around was very polite and enthusiastic about the gym his name was Ollie.

October 17, 2025
Unprompted review
JD Gyms - York logo

Reply from JD Gyms - York

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Never been to the gym before but…

Never been to the gym before but decided to give it a go. Have only been going for 3 weeks but really enjoy it. I had my induction with Chris, which was good and informative. I wasn’t bombarded with lots of information, just enough to get me started. The staff are really friendly too, especially Babi, happy to help. There’s plenty of equipment to choose from so there’s no hanging around waiting. Everything is so clean including the changing rooms which have lots of lockers for everyone. I’m glad I picked up the courage and joined 🙂

October 6, 2025
Unprompted review
JD Gyms - York logo

Reply from JD Gyms - York

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

They delete

They delete

September 29, 2025
JD Gyms - York logo

Reply from JD Gyms - York

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Just joined at JD York and so…

Just joined at JD York and so impressed, gym itself is immaculate, changing rooms clean, great membership price too. Big shout out to Emma who is always on hand with advice on the weights, an asset to the company.

October 3, 2025
Unprompted review
JD Gyms - York logo

Reply from JD Gyms - York

Hello, we're happy to hear that you're so impressed with our York gym! It's great to know you find the facilities immaculate and the membership price appealing. We appreciate your recognition of the team's support.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Very difficult to cancel with an…

Very difficult to cancel with an outdated & convoluted process in which you have to apply to them to cancel - Most likely intentionally designed considering the organisation's treatment of its customers. Already 2 weeks & no confirmation or response to my cancellation request. Typically poor customer service much like their sports stores. Avoid at all costs.

August 19, 2025
Unprompted review
JD Gyms - York logo

Reply from JD Gyms - York

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

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