King Of Trainers Reviews 27

I signed up to order some shoes and they said they would send me a 15% off code. After an hour and no code, I tried to contact them. I waited for an agent for 20 minutes, she sent her name and did not answer any questions. She signed out at 6 and I got to a message to wait until tomorrow. Forget them.

Very unprofessional. Came to buy shoes. Treated like I'm going steal the shoes. I was trying the shoes of ON and Hoka, Staffs rounded us and the staff came to my wife 2 times asking are you buying it or not .My 7 year old son felt very bad .Very disgusting and very bad.

Order arrived one day later than expected but still overall quick and everything was fine.

Ordered a present (£25) and paid £3.99 for P&P. Arrived really quickly so no fault there. But they sent the wrong item. Rang customer services, they explained that I could return the item and reorder (but I wouldn't get it in time for when I needed it). The easiest methods to return (Post Office, Collect+, Asda etc) cost between £1.50-£2.50. If I reorder, P&P will cost another £3.99 - so potentially £10.48 spent to return/reorder a £25 item that was sent incorrectly and not my fault... absolutely mind boggling. I'd be out of pocket by £60.48 before getting my £25 refund for the item. Most other retailers (including ones I have worked for) will provide Freepost returns labels or compensate the P&P if it is THEIR mistake. Really poor company standard/service.

I ordered a tracksuit, it was packed in two separate parcels, but well packed and no issues at all

Recently they keep cancelling my orders. 5 orders cancelled. Plus 3 orders were shipped than returned when I asked why they did not deliver them to me, they mention the issue with dpd, invoices... this company wasted my time plus I lost money because of exchange I dont recieve the same refund. Very disppointed.

Every time I buy from this site I am disappointed that they are scammers every time they don't send the whole parcel or they don't send it at all and I lose when I return it does not return what I paid but is less than 5 dollars and I also pay the shipping for 7 pieces and I only receive 3 I do not recommend this site

The Worst company I bought from and the Worst Customer service I have experienced.
Also, remember If you want to return something you must pay for it A LOT. It is the first time I am seeing that you must pay to return something.

The worst website, and the Aramex company is worse than them

i have order from 3April and shipped in 8April and arrived in my area on 15 April, and from that time I tried to receive it, but Aramex was refuse ,and then receive an email from the jdsports on 5/20 that the shipment was lost
And I received an email from Aramex on May 24 that it was lost and they told the sender about it
But the JD site does not want to indemnity me for the shipment that was lost from Aramex for me now for two months, and they evade it

I gave one star because I can’t give zero.
I bought two pairs of sneakers and I only receive one at my place. I’ve been trying to reach them though email, Instagram, Facebook, and I didn’t receive any feedback yet. This is annoying, they took my money. Don’t buy never in this site.

This is the most bad company where I orders 3 orders can you tell me how is it posible to wait more than a month, 3 emails I write and every time the same email, shame on you jd sports I have received today my order from you but never again

Its been 3 days since DPD email and they still haven't sent it to DPD. Horrific experience!

My wife bought in JD PECKHAM STORE a children's jacket only showing it onto the phone to our son who was at home. it was nearly at closing time, when she arrived home my son opened the JD's bag and immediately notice that the jacket has a "cut"damage on the upper left hand side sleeve.
The following day we went to the same shop and ask to the cashier to exchange it or allows to but anything else if there were not replacement. She called to her "manager" who, as soon as she went behind the desk she looked me angrily and she said " what do you want" i explained and showed to her the damage on the jacket and her reply was " why did you buy it if it was damaged? I replied , why do you sell it if is damaged then she went crazy and said " EXCUSE ME ... IF YOU TALK TO ME LIKE THAT I WON'T DO ANYTHING, then started questioning me who did selL it to you, i said I don't know then she said "you should know the name of the person serving you" and my wife approached and said the person who served me is not here. Angrily she said and did it " i will check the surveillance camera to see how the jacket was when you took it" she took less than five minutes to go inside and come back and said " I checked it and there is nothing wrong in the jacket when you bought it" so she was accusing us of damaging the jacket on purpose and lying after all of this we were furious. Before we left the place I said that I will complaint she simply said I don't care and wrote her name on a piece of paper.
I am really dissapointed with JD sport, unfortunately this is not the first time that we have problems with the quality of the products sold on their stores but at least in the past we could exchange it or got the money back

3 Weeks waiting for an order no update no one answering phones pathetic quick enough to take the money thou

Just tried ordering a pair of Nike trainers but didn´t receive any confirmation email, been about 3 hours now...

I ordered a pair of trainers when they arrived were not of good quality so I returned them to my local store. After numerous emails I finally received my refund 6 weeks later. Which I do not think is acceptable I was told via one of the emails I would be offered a goodwill gesture to which I am still waiting for.

Orders always received on time amazing service

Decent clothes yes but their returns process is a joke. Regardless of whether the item you have is faulty you need to pay for returns. For this reason I won't buy a thing from them again. Plenty of other retailers out there selling the same stuff with free and easy returns