I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
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I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
Company replied
Det er næsten 1 måned og hørte ingen skide på min ordre, And yesterday I was at the JD store in the middle of the city, I asked for help but there was this young Danish woman speaking Danish to me and... See more
Company replied
Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.3
Poor
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I ordered a Jacket with advanced…
I ordered a Jacket with advanced payment. They sent me a message that your order has been delivered so come to the store and Pick it up. I went their and thry took almost One and Half hour to figure it out that where is that Jacket . Very disappointing.. in the end they Said We donot know where is that Jacket
February 4, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Delivery problem
Hello, I am a customer who purchased many items from you, but they did not reach my home.
I want a solution as soon as possible. Because I bought. 20 days or more ago.
February 5, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Bad customer service
I made an online order to be delivered to one of the branches in Copenhagen but the branches closed down and apparently the orders were returned back to the UK. All this happened without a single notice to me so I had to find that out by physically going to each branch and ask around. In the end, the just gave me a verbal confirmation that I should get my money back within 5 days. This is bad customer service.
January 21, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Fantastisk service og hurtig levering…
Fantastisk service og hurtig levering og super god kommunikation
January 18, 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Terrible customer service on Buchanan…
Terrible customer service on Buchanan Street in Glasgow. Especially, the lady who had to finish her conversations with another employee and, ask me what size of shoes I was looking for.
Well if her eyes could kill....
Never coming back there.
January 14, 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Unfortunately I was confused when I was…
Unfortunately I was confused when I was purchasing a nike tracksuit ‘set’ (which is what I thought it was for 500kr on sale) the photo showed a whole set but what turned up was the jogging pants - my mistake I suppose for not reading the description properly but I think 500kr for pants on sale is quite a lot my son won’t wear them without it being a set…I paid 45kr for postage then I have to pay 109kr to send it back I won’t be shopping online with jd sports again I just don’t think the set up works well for the consumer
January 13, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Jd denmark
The shoes that i bought wasn’t like the photo I don’t recommend it to buy anything from them
January 9, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Alt super 😊😊
December 23, 2023
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
JDSports Isle of Wight
JDSports Isle of Wight. Even though the shop was really busy,the manager who served me was helpful, friendly and very patient.
December 29, 2023
Unprompted review
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Super god service
December 20, 2023
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
They say the delivery is about 2-5…
They say the delivery is about 2-5 days, and now im 3 and a half weeks in, and still don't got my order. I think this is really unacceptable
December 17, 2023
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Godt service
December 13, 2023
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Very very bad service!!!
Very very bad service!!!
I order a t-shirt online and it arrived at the pick up location after 3 weeks! I have been to pick it up from JD store and the workers there…ohhh they just had a very bad attitude and they been not professional at all.
I will never shop from them again!!!
December 16, 2023
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
God service og information holder hvad…
God service og information holder hvad de lover.
December 15, 2023
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
I have not a good experience in buying…
I have not a good experience in buying online from JD. It took more than three weeks to get the parcel and during this time they did not answer my email. I had to wait a lot. But at the end I got my parcel.
December 13, 2023
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
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