I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
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I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
Company replied
Det er næsten 1 måned og hørte ingen skide på min ordre, And yesterday I was at the JD store in the middle of the city, I asked for help but there was this young Danish woman speaking Danish to me and... See more
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Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.3
Poor
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
good prices
The shipping took some time. The order was divided in 2 packages and the first was not delivered to my address, but to a random pick-up point.
June 29, 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Lost order - no refund
I made an order in March, but I didn't needed anymore, so I decided to not pick it up as they say that after 15 days in the store, they will issue the refund immediately. 3 months already and haven't heard from them, I even went to the store and they didn't know how to solve the problem, as they lost the order. Very disappointing
June 19, 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Beware of terms - unable to cancel order
Can't cancel order because it is being packed immediately but order is over 1 week old and no despatch. Part order arrived in wrong size. Have to pay 109 kroner to return to UK! Can only return to Denmark in Copenhagen or Aarhus. Beware!!!
June 2, 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
For lang leveringstid og dyr returnering …
Først tog det en evighed før pakken ankom. Da indholdet var for småt og jeg ville returnere det, kostede det 110,- at sende det retur, til trods for at der stod gratis returnering.
May 24, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Terrible - Never ordering here again.
Terrible. Waited (and still am) over 3 weeks for an order and 'get in touch forum- on the website is broken.
April 23, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Very bad service I Got
I purchased shoes online from the website and paid in advance from 14 Jan 2024 and till date I didn't receive any thing. In the website the delivery date is from 5-7 days and after more than 3 months nothing received. The customer service is useless. I think they are a scammer. Please avoid to purchase any thing from them.
April 21, 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Udfyld venligst kundesupport-webformularen ved at følge linket nedenfor. Inkluder følgende oplysninger. ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
https://www.jdsports.dk/customer-service/contact/
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Everything was fine I love the clothes…
Everything was fine I love the clothes I bought it's just the packaging was a bit careless and bad
March 24, 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Im wery happy
March 20, 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
Extremely pissed and dissatisfied with…
Extremely pissed and dissatisfied with the manager at JD copenhagen walking street Frederiksberggade 1
I took a pink trouser back within 4 days f purchase since the size didnot fit. I had the reciept and tag with me and i wasted the whole day going back to the store to change the size since I live in Uk. To all i know this is the worst level of customer service and understanding because the manager said I opened the knot of the tag I brought with me so it cannot be returned. Had i put the knot back on before giving it to her it would have worked just fine. Such a waste of money and time. Ps: the customer service in uk is nothing like this. I think JD needs to hire more mature managers since they represent the brand. This lady just sounded like a robot who was failing to understand my point. The trouser was in perfect condition, the reciept was intact and I could easily tie the knot back for the tag. Or I could go to another store and put the knot back just like it was. But i felt this was totally unnecessary and further waste of my time.
I request JD to kindly hire mentally functional and intelligent human managers instead of robots at your store. Would never buy from JD in future esp in copenhagen where such a big brand hires such stupid managers.
March 10, 2024
Unprompted review
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Alt for lang levering
February 26, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
For lang leveringstid
February 24, 2024
Reply from Jdsports
Hej,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Beautiful variety of merchandise and…
Beautiful variety of merchandise and fast delivery
February 21, 2024
Reply from Jdsports
Hej,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
JD Sports kundeservice
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