I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more
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I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more
Never purchasing from them again. We had a very disappointing experience and felt completely ignored by the staff. We purchased a pair of shoes from the store in Fields, and only three days... See more
It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more
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Company details
About Jdsports
Written by the company
JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport
Kontakt OsContact info
United States
- jdsports.dk
2.3
Poor
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have tried to write about my…
I have tried to write about my disappointment on my online shopping. I bought a item and it's still not delivered. My name is kevin sussoh, and phone number is 00456022086. My order number is 59092822
August 26, 2022
Unprompted review
Reply from Jdsports
Hej Bakebba,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Amedeo
JD Sports kundeservice
Regular updates on delivery status and…
Regular updates on delivery status and helpful relevant information.
Very satisfied.
August 26, 2022
Reply from Jdsports
Hej Bernard,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Amedeo
JD Sports kundeservice
Reply from Jdsports
Hej Sangeeta,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Giedrius.
JD Sports kundeservice
Shoes had two very minor defects
Shoes had two very minor defects, negligible but still there
August 18, 2022
Reply from Jdsports
Hi Petrut,
Thank you for your inquiry.
We are sorry to hear that you are not completely satisfied with your recent experience on our site.
If you need any assistance, we are available and happy to help. Please send an email with your order information to kundeservice@jdsports.dk - order number, customer name, email address, billing address, postcode.
Best regards,
Jannik
JD Sports Customer Care
I have a vey bad shopping experience in…
I have a vey bad shopping experience in JD. As you sent me the wrong size shoes and the size I want to buy is sold out after I returned the wrong size shoes!
August 15, 2022
Reply from Jdsports
Hej Yiran
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Davy
JD Sports kundeservice
Try to avoid online shop with them, weird shopping system
Very very bad system don't do online with them, they are taking orders with no stock in their warehouse. I placed an order and went through payment and never reached the order, when I called each time the automated message with delivery running late. the same message for 2 weeks, finally decided to talk to customer service after 2 weeks, they come up with an excuse order got cancelled due to no stock. There was no communication to me about this, I asked them WHEN THERE IS NO STOCK, WHY THE WEBSITE TAKING ORDERS AND PAYMENTS.
Taking people's money and keeping it with them for months until you call them and chase them for a refund.
August 8, 2022
Unprompted review
Reply from Jdsports
Hej kris,
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Santiago,
JD Sports kundeservice
i love it so much
August 7, 2022
Reply from Jdsports
Hej Matthew
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Davy
JD Sports kundeservice
Fantastic 👍🏿
July 29, 2022
Reply from Jdsports
Hej Terence,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Ragnely,
JD Sports kundeservice
Bcz I have ordered a t shirt and you guys rejected that order without any objection
I have ordered a shirt and paid online but jd sport canceled that order without any reason
July 27, 2022
Reply from Jdsports
Hej Kunde,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Chris,
JD Sports kundeservice
Purchase was late and horrible service
Purchase was late. Sales assistants were extremely unhelpful. Waited over 40 mins with no service and when i asked for help i was told to come back another time if i dont want to wait. Once i managed to get service i was told there had been a mistake and that my purchase hadn’t arrived yet and was told to wait again. After another 10 mins i told them to cancel my order.
July 20, 2022
Reply from Jdsports
Hej Su
Tak for din henvendelse.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.
Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Davy
JD Sports kundeservice
God leveringstid
July 7, 2022
Reply from Jdsports
Hej Christoffer,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Jim
JD Sports kundeservice
God kvalitet til tiden.
July 6, 2022
Reply from Jdsports
Hej Rasmus,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Giedrius.
JD Sports kundeservice
Reply from Jdsports
"Hej Kristine,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Lotta
JD Sports kundeservice"
Reply from Jdsports
Kære Kunde,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Saeed
JD Sports kundeservice
The shoes that I bought from this shop…
The shoes that I bought from this shop is so good and has a good quality. Cant wait to order more in the near future.
June 19, 2022
Reply from Jdsports
Hej Kunde,
Tak for din tilbagemelding!
Hav en god dag!
Med venlig hilsen,
Mariana
JD Sports kundeservice
Reply from Jdsports
Hej YUDHIR NALBO,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Patricio
JD Sports kundeservice
Dont order from JD
If i could give it 0 stars i would absolut worst exsperience i have ever had with delivery i have been waiting for 2 weeks and not as much as an update from them its crazy how bad JD sports are
June 11, 2022
Unprompted review
Reply from Jdsports
"Hej Frederik,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Lotta
JD Sports kundeservice"
Good price fast delivery
June 3, 2022
Reply from Jdsports
Hej Ilker,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
JD Sports kundeservice
Reply from Jdsports
Hej Winnie,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Giedrius.
JD Sports kundeservice
Too long delivery time and poor…
Too long delivery time and poor communication.
Since more than 1 month and still I didn’t get my delivery yet.
I don’t recommend to buy online from this shop at all.
May 18, 2022
Unprompted review
Reply from Jdsports
Hej Samer,
Tak for din henvendelse.
Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.
Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.
Med venlig hilsen,
Jim
JD Sports kundeservice
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