Jdsports Reviews 8,914

TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more

Rated 1 out of 5 stars

I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more

Rated 3 out of 5 stars

It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more

Company replied

Rated 1 out of 5 stars

Det er næsten 1 måned og hørte ingen skide på min ordre, And yesterday I was at the JD store in the middle of the city, I asked for help but there was this young Danish woman speaking Danish to me and... See more

Company replied

Company details

  1. Events & Entertainment

About Jdsports

Written by the company

JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport

Kontakt Os

Contact info

2.3

Poor

TrustScore 2.5 out of 5

9K reviews

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1-star

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Rated 1 out of 5 stars

Too long delivery time and poor…

Too long delivery time and poor communication.
Since more than 1 month and still I didn’t get my delivery yet.
I don’t recommend to buy online from this shop at all.

May 18, 2022
Unprompted review
Jdsports logo

Reply from Jdsports

Hej Samer,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Jim
JD Sports kundeservice

Rated 5 out of 5 stars

Just perfect

Everything went perfectly well thanks

May 18, 2022
Jdsports logo

Reply from Jdsports

Hej bxl1050,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
Jim
JD Sports kundeservice

Rated 1 out of 5 stars
Jdsports logo

Reply from Jdsports

Hej Mohammed,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Hannah
JD Sports kundeservice

Rated 2 out of 5 stars
Jdsports logo

Reply from Jdsports

"Hej Lynnette,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Ludmila
JD Sports kundeservice"





















Rated 3 out of 5 stars

Top service

Top service - dog alt for dyrt at sende retur

April 20, 2022
Jdsports logo

Reply from Jdsports

Hej Rikke Thomsen,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Patricio
JD Sports kundeservice

Rated 5 out of 5 stars

Always good

Always good items

April 12, 2022
Jdsports logo

Reply from Jdsports

Estimeret M Asif,

Tak for dine kommentarer!

Vi ønsker dig en god dag!

Vær hilset,
Elizabeth,
JD Sports kundeservice

Rated 1 out of 5 stars

Al for lang leveringstid og dårlig…

Al for lang leveringstid og dårlig kommunikation

April 7, 2022
Jdsports logo

Reply from Jdsports

Hej Camilla,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Fredrik
JD Sports kundeservice

Rated 1 out of 5 stars

I recived another shoes

I recived another shoes, not what I ordered

March 19, 2022
Jdsports logo

Reply from Jdsports

"Hej Andreea,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Ludmila
JD Sports kundeservice"





















Rated 3 out of 5 stars

I was waiting for an order for almost 1…

I was waiting for an order for almost 1 month and when it comes, they didn’t inform me about it and the order has to be send back.

March 5, 2022
Jdsports logo

Reply from Jdsports

Hej Abie,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Mara,
JD Sports kundeservice

Rated 3 out of 5 stars

I give it 3 stars cause when i went to…

I give it 3 stars cause when i went to the store to pick my order they said it wasn't there. After insisting for a while, I showed them the SMS and email confirming that the package was ready to be collected and after checking again they got it. I almost leave empty handed, there should be better organization to avoid making people waste their time.

March 4, 2022
Jdsports logo

Reply from Jdsports

Hej Maria,

Tak for din henvendelse.

Vi er kede af at høre, at du ikke er tilfreds med din seneste oplevelse på vores websted.

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne. Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Patricio
JD Sports kundeservice

Rated 1 out of 5 stars

Hold jer fra at handle hos JDsport!!!

Alt for lang leveringstid. Kundeservice er ikke eksisterende og bare en masse autosvar så man ikke kan få den info man har brug for. Hold jer for gud skyld fra at handle hos JDsports!!!!

February 19, 2022
Unprompted review
Jdsports logo

Reply from Jdsports

Hej Simon,

Tak for din henvendelse. 


Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Margareth,
JD Sports kundeservice

Rated 4 out of 5 stars

Okay

I har god service

February 16, 2022
Jdsports logo

Reply from Jdsports

Hej Selvajini,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
Giedrius.
JD Sports kundeservice

Rated 1 out of 5 stars

THANS FOR USING MY TIME!! FIX YOUR WEBSITE IT DEPARTMENT.

for the last 2 days I placed 4 orders on online web shop.
SURPRISE- they cancel it 4 times- when money first was sent with PayPal and order confirmed- and after some time they send cancellation.
that’s so absurd ridiculous and simply a JOKE.
the customer service is very friendly- but website it’s just no function at all.
that so frustrations- cause lot same items get sold to different costumers and then they must contact and cancel orders for many people who purchase items online.
Hello guys- talk to your IT and website developers and fix that horror your created for costumers.
I simply will never ever spend any more of my time on that site just because they put some 2 good to be truth prices on sale.
PEOPLE AVOID THEM AND JUST BUY THING IN THEIR PHYSICAL SHOPS.
for all-time I purchase orders online I never had such bizarre and stinky experience. !!!
just waste of time.
THANKS FOR NOTHING....

and their simple respond in mails and here- thanks for contacting- if you need anything contact us- HELLO- I NO NEED YOUR AUTOMATIC MESSAGES- I ASKED FOR HELP- AND ONLY GET MIDDLE FINGER IN AIR FROM YOUR SERVICE INSTEAD. SUCH BUMMERS.
SHAME ON YOUR JD-waster land!!!

February 3, 2022
Unprompted review
Jdsports logo

Reply from Jdsports

Hej Dan,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
Giedrius
JD Sports kundeservice





















Rated 3 out of 5 stars

I am not totally impressed

I am not totally impressed. I ordered two items and received only one. I haven’t heard if the other item is being sent or out of stock.

January 29, 2022
Jdsports logo

Reply from Jdsports

Hej Stephen,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,

A -

JD Sports kundeservice

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