Had a bad experience with this company. They weren't transparent about their product and once shipped will take 20% of purchase price and you will have to ship the item back. So paying $400 with them... See more
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K&N intake was as described and arrived on the expected day, which was only a few business days. Only downside was the lack of cleanliness…it appeared as if this product sat open on a shelf collectin... See more
Ordered on Friday, shipped same day, arrived the following Tuesday, in original packaging, great condition, everything wrapped and protected. Biggest discount I could find for this product. Would orde... See more
No inventory and no understanding of stock? I just do not get some people and their reviews. My experience with JeepandTruckParts was seamless. I ordered a rear ADD bumper for my Ram TRX. Not only was... See more
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Great company to work with
Item came as described. It was a great price. Only issue I had was with FedEx. Will definitely be doing business with them in the future
Egregious experience here
Egregious experience here. Sent me a damaged product. Slow to respond, when I followed up they told me to be patient. This is a highly unethical seller. They made a weak offer to compensate me for the damages. Then didn’t respond when I asked for just slightly more. I honestly cannot believe they are even in business they way they treat clients. I copied the president on an email and they asked me not to copy anyone else. Unbelievable.
I ordered a sports bar for my truck
I ordered a sports bar for my truck. It was being delivered within the state. The day after I ordered, I received an email from Fedex saying that my part would be delivered by end of day. It wasn't. I emailed Jeep and Truck Parts. They told me that it would be delivered the next day. It wasn't. I called Fedex. I was told that there were numerous bar codes and they couldn't deliver the package until the seller contacted them. I contacted j%t parts again. I was told they were working on it. Two days later nothing. Package is still sitting in Fedex warehouse (40 minutes from my house). I called Fedex again, they said they have not been in contact with the seller. A week later I finally canceled the order and asked for a refund. Jeep and Truck Parts had horrible customer service. As the seller, they should have made sure that the product made it to the customer. I should not have had to call Fedex at all. I'll never buy from this company! Side note....I found the product for $80 less somewhere else.
EBC rotors
Ordered EBC rotors, they arrived in terrible shape, deep scrapes, gouges and rust, which is just unacceptable for something they claim as new. They offered a discount to keep them, which I initially refused, but I realized it would take too long to get another set. I tried to revert to that option, and their customer service said that option was no longer available. I have never dealt with such poor customer service. Jeepandtruckparts are terrible, avoid at all costs
Fast shipping- best price
Very fast shipping and the best price on the internet. Will buy from them again.
Great experience!
Quick delivery! Best price I could find anywhere and I shopped around for a week. My new bumper looks amazing!!
More than just a standard reseller!
Fast shipping and the reviews they did online at YouTube helped me decide what to buy. This information was so useful I had to give them my business because they paired all the shocks for the right lift height.
Best prices and fast shipping!
The best prices around and ultra fast…
The best prices around and ultra fast shipping!
Horrible return policy
Horrible return policy. Parts did not fit my application correctly. They charge 20% and call it a "buyers remorse" for returns. It definitely was not "buyers remorse . adding the shipping cost to return. And then, I if that was not enough, there was a 10% "special order fee! These new start up companies need some better business ethics.
Purchased 5 tires at a great price
Purchased 5 tires at a great price. Tires were shipped out the next day with FedEx. Could not be more pleased.
Great price and arrived very quickly.
Great price and quick shipping!
ARB JEEP TJ BUMPERS
Everything was as I ordered and arrived sooner than expected.
Fits perfectly
It arrived quickly and in great shape. It fits the truck bed perfectly. Easy to install..have to make sure to place the Velcro in the correct spot for the lower portion of tailgate.
I was nervous about buying at first.
I was nervous about buying from this company at first, but after a thorough review, I decided to buy my tires. I received the tires very quickly and were exactly what I wanted. Amazing prices, fast shipping, perfect products. I will definitely buy from them again.
Quick shipping and great pricing
Quick shipping and great pricing. I willl purchase from you guys again
Buy direct from Rigid. Disappointed in 3rd party sales.
Ordered some Rigid ditch lights from them and had them wrapped and stored for a project. Thinking we were going to use them we tossed the original box. We ended up never using them and took pictures for the return prior to sending them. No scratches on the lights at all. They saw the pictures and had me (at MY cost) mail them for a return as they said they would return them. Waited over a week for any noise from them. Contacted them asking how long it would be (I know after xmas returns can be awful). Received an email the next day saying they were missing a washer ($.20? max) and there were scratches (again, sent pictures - with no scratches- which they okayed and told me to send them back). Let Rigid Industries know the companies name (sadly they couldn't do anything as we did not buy the lights from them but said if there was anything faulty with it they would handle the warranty). Not happy at all as we paid to have them shipped after they had seen the pics and said to send them to them. No phone number to call to try and actually talk to anyone regarding this or to request reimbursement for shipping.
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