It was the worst haircut I have ever had. I don’t know how anyone would think it would be acceptable. They can’t follow simple instructions. Don’t go here you will be extremely disappointed.
Company replied
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See what reviewers are saying
Updated: Jekyll and Hide just provided me the proper tracking information, showing the product is actually in the system. Quick to complete my transact... See more
Company replied
The products from J&H are top quality. From ordering to delivery it was smooth and did not disappoint. The leather jacket purchased is wonderful. Also purchased a pair of Chelsea boots and only heads... See more
I am a big fan of Jekyll & Hide, having bought shoes, jackets and multiple pieces of luggage over the past few years. Quality and price are excellent. Recently a laptop bag I purchased 2 years ago had... See more
Contact info
Harland House, York Road, Unit 12, KT13 9BL, Weybridge, United Kingdom
- info@jekyllandhide.co.uk
- jekyllandhide.co.uk
4.2
Great
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Lovely product
Lovely product, very well made and very good value when compared to similar products in the market.
March 7, 2025
Unprompted review
Easy to navigate the site
Easy to navigate the site, delivery prompt, exceptional leather and workmanship beautiful colours especially the bag, All in all a very pleasurable experience. Thankyou
March 5, 2025
Unprompted review
great product very well made worth the…
great product very well made worth the price highly recommended 5 stars
January 27, 2025
Great Leather Wallet
Excellent quality wallet, great leather, well made, and strong. Packaging/presentation outstanding, and communications first class!
February 18, 2025
Unprompted review
Great quality products at reasonable…
Great quality products at reasonable prices. Delivery service first class.
January 31, 2025
Jekyll and Hide A5 leather notebook
I bought a Jekyll and Hide A5 leather journal cover. Delivery was very swift. I have a few leather refillable notebooks now, but the quality of this one is incredible. Its thick, firm, sturdy, smooth and well polished. Very high quality. It will last forever. Any A5 notebook fits into it, and gives a secure writing surface to write on as well as protecting and beautifying your notebook. The simple elastic closure strap is perfect. It has a really useful, unobtrusive pocket on the back for slipping items into, like a passport or pen. I was put off by the price to begin with, but it is worth it for what quality you get. This is my favourite, best made notebook.
February 14, 2025
Unprompted review
Always excellent
Have bought a couple of items from J&H and as always top quality and make classy gifts
January 15, 2025
Jekyll and hide, never
I can't say whether the product is good because I haven't received it yet. I have paid for the backpack and it has been shipped. The problem is that the goods are actually ready for delivery, but customs demand an invoice. Jek & Hid are not interested, no response to my inquiries. What is so difficult about sending an invoice. Absolutely poor customer service, the main thing is that the money is there. I will certainly never buy from this store again.
February 12, 2025
Unprompted review
This is my second Jekyll and Hyde
This is my second Jekyll and Hyde briefcase. My first, purchased in 2016, was stolen in late 2024. Despite being eight years old, it was still in perfect condition and much loved. So when it came to replacing it, I had no hesitation in ordering a new medium briefcase in tobacco.
What can I say? It’s a beautifully crafted item, made from high-quality leather that feels like it will last forever. The tobacco color is rich and deep and I am sure it will age well.
Everything about this briefcase speaks of durability and craftsmanship—built to last a lifetime.
February 8, 2025
Unprompted review
Excellent product love it 💯👍
February 1, 2025
Unprompted review
Defect in leather and poor customer experience
Order arrived with a defect in the leather. Tried to contact customer services several times and ignored. When they finally responded they didn't offer any clear solution and then stopped responding completely. Would be great if someone could own my case and actually speak to me. Order #15779
January 14, 2025
Reply from Jekyll and Hide
Hi Ryan, please accept our apologies for this delayed response, we can see our team has been in contact with you with a solution. We do hope this has gone some way to rectify this case for you. Again, we apologise for the delay in coming back to your original request, thanks, the J&H team.
Uneven stitches
Not happy with product. I received the wallet. The stitches are uneven. I would like to exchange with right stitched one. The customer service said they have only uneven stitched wallets left. So I returned the wallet and they refunded. There is anyone would like to purchase this wallet, you will have odd stitched product.
February 3, 2025
Unprompted review
Reply from Jekyll and Hide
Hi Chloe, thank you for your review. Please accept our apologies for this inconvenience. We can see our Australian team have reached out to you to replace this item. Could we ask you to please reach out to our AU team directly if you have any further queries? Thank you, the J&H team
Such quality items
Such quality items. The service is impeccable with great discounts
December 30, 2024
Reply from Jekyll and Hide
Hi Marcia, thank you so much for your review!
Excellent quality
Excellent quality, quick delivery and value for money. I highly recommend this seller.
December 28, 2024
Unprompted review
Reply from Jekyll and Hide
Hi Tracy, thank you so much for your positive review and feedback!
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