I have shopped with Jepsons a few times o line & their service has always been excellent. They keep you well informed regarding the delivery. The packaging is always top notch with everything wra... See more
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See what reviewers are saying
Unbeatable sale prices on top quality shoes and clothing. Very good website and easy ordering process. Most of all the friendly service provided in a comfortable shop environment. My absolute favou... See more
Jepsons is one of the few businesses in England who offer great prices and service throughout the UK. No rip-off delivery costs because of your postcode. They also stock some of my favourite clothin... See more
Barbour Sidlaw XL in Palm Green. Perfect fit and fantastic material with a little stretch. My new favourite Barbour. Jepsons where great. Best price, good comms, well packaged and quick delivery. I c... See more
Company details
- Clothing Store
- Clothing Alteration Service
- Fashion Accessories Store
- Shoe Store
- Tuxedo Shop
- Women's Clothing Store
Written by the company
Clothing store and Tailors for men and women established in 1955
Contact info
9-13 Hospital Street, CW5 5RL, Nantwich, United Kingdom
- 01270624734
- info@jepsons.co.uk
- jepsons.co.uk
4.9
Excellent
335 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent personal service
Excellent personal service, great range in stock and some good sale bargains.
Thank you Jepsons
August 7, 2023
I was having second thoughts of…
I was having second thoughts of purchasing an item from this company until I saw the TrustPilot reviews! I’m glad I did! My item was delivered with good packaging.
Took longer than I thought it will but still arrived. So happy with my purchase!! Thank you so much.
UPDATE: FANTASTIC CUSTOMER SERVICE!!!! Brilliant!! Thank you so much for the refund. Very happy customer. :)
August 4, 2023
Reply from Jepsons
Hi there.
Thank you for the kind review. I have just checked your order as I was wondering about the delivery comment and noticed that you paid for 'Tracked 24' but we have accidentally sent it 'Tracked 48'. Sorry about this, I will process a partial refund for the postage now.
Kind regards,
Alex
The purchase all went according to plan!
August 4, 2023
Couldn’t find these shoes anywhere in a…
Couldn’t find these shoes anywhere in a size 4 until I came to this website! They arrived within a matter of days and they look perfect! Grate condition and great delivery, thank you!
July 26, 2023
Quick delivery within 2 days of ordering
July 24, 2023
Shipped incredibly fast!
Shipped incredibly fast!
The packaging was however insufficient, the item comes in a box itself which was wrapped in bubble wrap but not another box.
So the box that the item came in was damaged, which was a shame as it's by a brand that has recently stopped trading so this was the very last item at this stockist.
July 14, 2023
Excellent service thanks.
July 11, 2023
Seamless purchasing journey
Seamless purchasing journey. I’m very happy to buy from Jepsons again.
June 22, 2023
Thank you for the quality product and…
Thank you for the quality product and excellent service! Delivery is fast, refunds if size doesn't fit, even faster!
June 9, 2023
Unprompted review
well packaged and quick delivery
well packaged and quick delivery. would definitely use again
April 5, 2023
All round excellent Jepsons experience.
Very competitive price on my particular purchase. Prompt response to an initial email query. Very reasonable postage charges. Fast and efficient delivery.
April 2, 2023
Quick a Efficient.
My item was posted really quickly and postage costs realistic. Royal Mail decided to lose it for a couple of days....not Jepsons fault...
March 30, 2023
Easy ordering and arrived promptly
March 19, 2023
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