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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

First off I found this to be very easy…

First off I found this to be very easy to use. Also Jerry found an amazing deal for Auto & renters insurance. I would highly recommend this to anyone!

March 19, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the great review. We’re glad to hear the app was easy to use and that you were able to find a strong deal on both auto and renters insurance. We really appreciate you recommending Jerry to others.

Rated 5 out of 5 stars

Patience was so helpful and awesome to…

Patience was so helpful and awesome to deal with, she made the process so easy.

March 19, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Haydee, thank you for the great review. We’re so glad to hear our agent made the process easy and was such a pleasure to work with. We’ll be sure to pass along your kind words to her.

Rated 5 out of 5 stars

It was too simple to even believe it

It was too simple to even believe it! I am evert grateful to stumble upon you website! The same company was about to charge me more than double until you stepped in! Thank you for your expertise! Again I am grateful! Stree free!!! 😃

March 19, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi David, thank you for sharing such a great experience. We’re so glad it felt simple and helped you avoid paying more than you needed to. Hearing that it made things stress free is exactly what we aim for. We really appreciate your kind words and are glad you found Jerry.

Rated 5 out of 5 stars

They said they would help find a great…

They said they would help find a great deal on auto insurance and they did, multiple ones and gave me options to choose from all from my app... truly wonderful and very much appreciated 👏

March 19, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the wonderful review. We’re so glad to hear we were able to find you multiple great options and make the whole process easy right from the app. It’s great to know the experience felt truly helpful. We really appreciate you sharing this.

Rated 5 out of 5 stars

SPECTACULAR!!

So EASY!! ALL AROUND SPECTACULAR!!

March 18, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Alesia, thank you for the amazing review. We love hearing that the experience felt so easy and spectacular for you. That’s exactly what we strive for, making insurance simple from start to finish.

Rated 5 out of 5 stars

Easy and great service

Easy and great service

March 18, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Phillip, thank you for the great review. We’re glad to hear the experience felt easy and that you received great service. That’s exactly what we aim to deliver with Jerry.

Rated 5 out of 5 stars

Always gives me the best rates

Always gives me the best rates

March 18, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Justine, thank you for sharing your experience. It’s great to hear Jerry continues to find you the best rates. We’re glad to be able to help you save and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Insurance without the pushy phone calls

It's insurance without the pushy and pressured phone calls where you want to be polite, but you're sick of hearing from them. I can hit a few buttons and have my policy going in hours. Perfect for the car you already own or buying a new one.

March 18, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Layla, thank you for sharing such a great review. We’re really glad to hear you enjoyed being able to set up your policy without the pressure of unwanted calls. Making it easy to get coverage on your own time is exactly what we aim for. It’s great to know it worked so well for you.

Rated 5 out of 5 stars

Agent is very helpful

Agent is very helpful, patient and respectful. Very knowledgeable as well! Thank you for having a great agent that gives great service! 🥰

March 17, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Aida, thank you for the wonderful review. We’re so glad to hear the agent was helpful, patient, and respectful throughout your experience. It’s great to know you felt well taken care of. We truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Low price and being able to save

March 17, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jerrie, thank you for sharing your experience. We’re so glad to hear Jerry helped you find a lower price and save money. That’s exactly what we aim to deliver for our customers.

Rated 5 out of 5 stars

Jerry gives the best prices and quotes.

March 17, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jamaar, thank you for the great review. We’re glad to hear you found strong prices and quotes through Jerry. Helping people compare and find the best value is exactly what we’re here for.

Rated 5 out of 5 stars

Easy transaction

Easy transaction! Quick too.

March 13, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Toni, thank you for sharing your experience. We’re happy to hear the process felt quick and easy for you. Making insurance shopping simple and fast is exactly what we aim for.

Rated 5 out of 5 stars

I got a great rate and policy set up…

I got a great rate and policy set up was a breeze thank you Jerry!!!

March 17, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Eric, thank you for the great review. We’re glad to hear you found a strong rate and that setting up your policy was a breeze. That’s exactly the kind of experience we aim to provide.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. This company gets an A+++.

March 16, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Joe, thank you for the amazing review. An A+++ truly means a lot to our team. We’re so glad to hear you had an excellent customer service experience with Jerry.

Rated 5 out of 5 stars

Saving $160/month!

I went insurance shopping on Jerry after getting a notice in the mail that my rate was going up $50. I’m saving $120 this month, and $160 following months because of the quotes Jerry gave me!

March 16, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Angelena, that’s amazing to hear! Saving $120 now and $160 going forward is a huge win. We’re so glad Jerry helped you find a better rate after your increase. Thanks for sharing your experience with us.

Rated 5 out of 5 stars

Easy and awesome

March 16, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Gregory, thanks for the great review. We’re glad to hear the experience felt easy and awesome for you. That’s exactly what we aim for with Jerry.

Rated 5 out of 5 stars

Finding me a reasonable rate for…

Finding me a reasonable rate for insurance

March 12, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Andy, thank you for sharing your experience. We’re happy to hear Jerry helped you find a reasonable rate for your insurance. That’s exactly what we aim to do, make it easier to find coverage that fits your budget.

Rated 5 out of 5 stars

Good rates fast easy

Good rates fast easy. No hassle

March 5, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Gerald, thanks for the great review. We’re glad to hear you found good rates and that the process was fast and hassle free. That’s exactly the kind of experience we aim to deliver.

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient, from the comfort of my home. No need to go into an office. Jerry searched the market and gives several options. You then choose the policy you like, or that best fits your needs.

March 16, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Oran, thank you for sharing your experience. It’s great to hear you enjoyed being able to shop for insurance from home and compare multiple options all in one place. Giving you the flexibility to choose what fits your needs best is exactly what Jerry is designed for.

Rated 5 out of 5 stars

Soon as I paid I got my policy

Soon as I paid I got my policy

March 15, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Celia, thank you for sharing your experience. We’re glad everything moved quickly and that you received your policy right away. Making the process fast and seamless is exactly what we aim for.

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