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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great App “JERRY”

Thank you so very much for your assistance and help to get a policy less costly, with the same Agent Progressive! 🙏😎

March 15, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Lupita, thank you for the wonderful review. We’re so glad Jerry was able to help you find a lower cost policy while keeping the same insurer. It’s great to hear the experience was helpful for you. We truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

March 15, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Paul, thank you for the great review. We’re happy to hear you found Jerry easy to use. Making the process simple and straightforward is exactly what we aim for.

Rated 5 out of 5 stars

Great!

Great!
I saved $700

March 14, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jennyfer, that’s amazing to hear! Saving $700 is a huge win. We’re so glad Jerry helped you find a better rate and made the process worthwhile. Thanks for sharing your experience.

Rated 5 out of 5 stars

Cheaper than others that I had quoted…

Cheaper than others that I had quoted with

March 14, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Rickey, thanks for sharing your experience. We’re happy to hear Jerry helped you find a rate that was lower than the other quotes you received. That’s exactly what we work toward, helping people compare options and find the best value.

Rated 5 out of 5 stars

This is great very simple to use and to…

This is great very simple to use and to the point. Thanks

March 13, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Victor, thank you for the great review. We’re glad to hear you found Jerry simple to use and straight to the point. That’s exactly the experience we aim to provide. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Trust no one without evidence. Jerry provides the evidence!

The whole experience was easy, helpful and eye opening. I was with a major carrier and realized they were not taking care of me, but rather fleecing me year after year. Early on I was distrustful until Jerry laid out the evidence of name brand insurance companies and I became a believer. I had an epiphany and immediately dropped my long held insurance company for a much better premium. A lesson learned: never trust any company that says they are the most competitive without evidence.

March 11, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi James, thank you for sharing such a thoughtful review. We’re really glad the experience helped shed light on your options and made it easier to compare real quotes from trusted insurance companies. Transparency and choice are exactly what we aim to provide, so it’s great to hear the process helped you find a better premium.

Rated 5 out of 5 stars

Do not have to wait to hear back from…

Do not have to wait to hear back from agents. Great App!

March 12, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Kimberley, thank you for the great review. We’re happy to hear you enjoyed being able to get information quickly without waiting around. Making the process fast and convenient is exactly what we aim for. We appreciate you sharing your experience.

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy

March 12, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Brittney, we’re so glad to hear the process felt quick and easy for you. That’s exactly the kind of experience we aim to create for our customers. Thanks for sharing your feedback!

Rated 5 out of 5 stars

The process was very simple

The process was very simple, easy to use and affordable

March 12, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Shalise, thank you for sharing your experience. We’re delighted to hear the process felt simple, easy to use, and affordable. That’s exactly what we aim to deliver for our customers. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great

It was great speaking with the representative she was wonderful

March 11, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Ricardo, thank you for the great review. We’re happy to hear you had such a positive experience speaking with our representative. Thanks for choosing Jerry.

Rated 5 out of 5 stars

The experience was great in app and I…

The experience was great in app and I even needed to chat and the person was very helpful.

March 10, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Rachel, thank you for sharing your experience. We’re so happy to hear the app worked well for you and that our support team was helpful when you needed assistance. It means a lot to us that you took the time to leave a review.

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. I loved the way Jerry shopped around for the best quote that aligns within my budget.

March 10, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Nickia, we’re happy to hear Jerry was able to quickly find options that fit within your budget. Thanks for sharing your experience with us.

Rated 5 out of 5 stars

This was fast

This was fast, easy and fun and I saved $800 a year

March 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Chasity, saving $800 a year is fantastic. We love hearing stories like this and are happy Jerry helped make the process simple and even a bit enjoyable.

Rated 5 out of 5 stars

Great Experience!

March 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Shama, we’re grateful you took a moment to leave this review. Knowing you had a positive experience with Jerry truly means a lot to our team.

Rated 5 out of 5 stars

Loved using the Jerry app

Loved using the Jerry app. It was easy and quick.

March 7, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Joshua, we’re so glad you enjoyed using the Jerry app. Hearing that the process felt quick and easy means a lot to us. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very easy and self explanatory

Very easy and self explanatory

March 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jessica, we really appreciate you sharing this. It’s great to know the experience felt straightforward and easy to understand. That’s exactly the kind of simple process we aim to provide.

Rated 5 out of 5 stars

Is very easy and do everything for you

Is very easy and do everything for you

March 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Valia, thank you for the great review. We’re happy to hear the process felt easy and that Jerry could take care of the heavy lifting for you. That’s exactly what we aim to do!

Rated 5 out of 5 stars

Great experience without hassle of…

Great experience without hassle of talking to costumer service

March 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Tolique, thanks for sharing your experience. We’re glad to hear the process felt smooth and that you could get everything done without needing to contact customer service. Making insurance shopping simple and hassle free is exactly what we aim for.

Rated 5 out of 5 stars

Ease and saving money

March 8, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Coleen, thank you so much for the wonderful review. We love hearing that the process felt simple and that Jerry helped you save money. That’s exactly what we work hard to do for our customers, and feedback like this really makes our day.

Rated 5 out of 5 stars

I love Jerry

I love Jerry! Such an easy app to work! They do all the work for you. Just type in your info and boom instant quotes. If you don’t like that quote or what to change anything like deductibles tow rental etc. you can change it easily and they’ll show what the changes are very quickly. Can’t say enough how easy and great this app is!

March 8, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Mary, thank you for sharing such a thoughtful review. It’s wonderful to hear how easy the app has been for you to use and that being able to quickly adjust things like deductibles and coverage options has been helpful. It means a lot to hear the experience has worked so well for you.

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