JERSEY LOCO Reviews 493

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the products, often highlighting the authentic feel, durable stitching, and accurate colors and logos. Many find the jerseys to be of high quality, comparable to official merchandise, and appreciate the variety of options available, including retro and mystery jerseys. However, some people were dissatisfied with various aspects of their experience. Issues with order fulfillment, such as missing items or incorrect sizes, were reported. Delivery times were a common concern, with some customers experiencing significant delays and unreliable tracking information. A number of reviewers also expressed frustration with customer service, citing slow responses, unhelpful interactions, and difficulties in obtaining refunds for unreceived or damaged items. Additionally, some customers noted inconsistencies in sizing, recommending ordering larger sizes than usual.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the excellent... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the jerseys,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast shipping, with some... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers express significant frustration,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more

Company replied

Rated 3 out of 5 stars

The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more

Company replied

Rated 3 out of 5 stars

Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more

Company replied

Rated 4 out of 5 stars

I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Soccer Store
  5. Sporting Goods Store
  6. Women's Clothing Store

Written by the company

Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!


Contact info

3.6

Average

TrustScore 3.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent Quality

Great quality, additional patches that we added take the jerseys to the next level. Arrived when expected.

May 15, 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks Holly! The added patches really do make a difference, glad you went that route. Appreciate the kind words and the timely arrival comment. Hope you enjoy them for many matches to come.

Rated 5 out of 5 stars

x2 orders and x2 pleased customer!

I’ve ordered twice from JerseyLoco, both orders of childrens’ kits. The first order was extremely well-received by my son. The three kits from that order are a year old now and have stood up exceptionally well to wears and washes. I didn’t know what to expect with the first order — but was very pleased.

I just ordered two more kits, this time personalized, and again, very happy with the outcome. They are gifts so my son hasn’t seen yet but I know he wanted kits for World Cup season and the personalization will be the chef’s kiss!

I didn’t need speed with either order — just quality kits delivered. I have recommended this site to other friends because the jersey’s are affordable and nice.

April 28, 2026
Unprompted review
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Reply from JERSEY LOCO

Wow, thank you for such a thoughtful review! Hearing that the kits from a year ago are still holding up after washes and wears is exactly what we love to hear. The personalization for World Cup season sounds like a winning move. Thank you for recommending us to your friends, that truly means everything!

Rated 5 out of 5 stars

had a great experience shopping with…

had a great experience shopping with Jersey Loco. They offer a huge selection of jerseys at prices that are much lower than what I found elsewhere. I received my two shirts in just 13 days, and I was very impressed with the quality. Both jerseys look amazing and fit perfectly. I’m extremely happy with my purchase and will definitely be buying from them again!

April 30, 2026
Unprompted review
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Reply from JERSEY LOCO

Cesar, thank you for taking the time to share this! Two shirts in 13 days at a great price point is exactly the experience we aim for. So glad both jerseys fit you well and looked amazing. We will be ready when you are for the next one!

Rated 5 out of 5 stars

We liked this company

We liked this company. Ordering was easy and fast shipping. My kids love the mystery jersey a lot. Very convenient and great material.

May 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Sahar, thanks for the love! So happy the kids are enjoying the mystery jersey and that the ordering process felt smooth. Looking forward to your next order!

Rated 5 out of 5 stars

Successful order

Jerseys arrived in good condition within two weeks of placing the order, a significant improvement over a previous order that had over a month (may have been a delay on the courier side as opposed to Jersey Loco). Support staff has been responsive within 48 hours of contact.

May 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Christopher, thanks for the honest and fair review. You are right, courier delays can really throw things off and we appreciate your patience with that earlier order. Glad to hear our support team was able to respond quickly and that this round arrived in great shape. We appreciate you sticking with us!

Rated 1 out of 5 stars

It was a very frustrating experience

It was a very frustrating experience, the shipping address was incorrect and I emailed them right away when I noticed it and they told me they change the address and then the item took very long to get delivered and I write them to cancel my order they did told me they would refund my money, but they still send the item took very the wrong address, even I told them I have no way to get the item, so they took my money and I’m left with no item

May 4, 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Tony,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet expectations. We take concerns like this very seriously and want to make sure we fully understand what happened.

Could you please send us your order number and the email address used at checkout to service@jerseyloco.com? Once we have those details, our team will look into what occurred.

We appreciate your patience while we review everything, and we look forward to getting to the bottom of this with you.

Kind regards,
The Jersey Loco Team

Rated 5 out of 5 stars

Great jerseys!

Good communication! We received our Haiti team jerseys for our family in a timely matter, the jerseys look and feel great. Thank you

May 12, 2026
Unprompted review
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Reply from JERSEY LOCO

Travis, thanks so much! Glad the Haiti kits got to your family on time and that they look and feel the way you hoped. Enjoy them and thanks for choosing us!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast delivery and great selection.

May 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Thanks Nico! Quality, speed, and selection are exactly what we focus on every day, so this is great to hear. Appreciate the support!

Rated 4 out of 5 stars

They kept me informed of shipping and…

They kept me informed of shipping and when it delivered. Great value and will order again. Not a place for rush orders, but very professional and worth doing business with them.

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Carl, thank you for the thoughtful review. You nailed it, we are not built for rush orders but we put a lot of care into communication and the final product. Really appreciate you giving us your business and we will be ready for the next one!

Rated 1 out of 5 stars

Wrong country, wrong size

The shirts look OK; but they BOTH were the wrong size—and the important one was completely the WRONG country. Ordered England, women’s & got Mexico

May 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Sally, we are really sorry about the mix up with both the size and the country. That is definitely not the experience we want for you. Please reach out to our support team with your order number and photos so we can look into this and get you the correct shirt. We will make this right.

Rated 5 out of 5 stars

Great Quality

Trust them with the quality and as of delivery I understand the delay but once shirt was with me I loved it, I would recommend every jersey

May 14, 2026
Unprompted review
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Reply from JERSEY LOCO

Hi Alexander, thanks for sticking with us through the delay and for the kind words on the quality once it arrived. We really appreciate the recommendation and the trust!

Rated 1 out of 5 stars

Scammed and I already disputed to my…

Scammed and I already disputed to my credit card.

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Abdu, we are sorry to hear you feel this way. We are not in the business of scamming anyone and we would really like the chance to look into your order. Please contact our support team directly with your order number so we can review what happened and work toward a fair resolution.

Rated 5 out of 5 stars

Customized perfection!

Surprised my husband and the important thing he loved it! Got it customized with our last name and number also added patches for the World Cup. It turned out amazing. Will definitely order from here again!

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Nayeli, this is amazing to hear! Customized jerseys with patches for the World Cup, that is the dream combo. So glad your husband loved it. Thank you for trusting us with such a special gift!

Rated 5 out of 5 stars

I ordered 2 international jerseys and…

I ordered 2 international jerseys and they arrived in a timely manner. Jerseys were as described and great quality. Also, great prices and promotional discounts. I wore my Netherlands 🇳🇱 orange and white away kit jersey and it looked amazing.

May 12, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Karwan, thanks so much for the kind words! The Netherlands away kit is such a clean look, glad you are loving it. Appreciate the shoutout on the prices and promos too. See you on the next order!

Rated 4 out of 5 stars

Getting what I asked for

Getting what I asked for. But I wish I knew that the sizes are 2x smaller than actual size.
Will prompt me to loose weight!👍

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi Robert, thanks for the honest feedback and for the laugh too! Soccer jerseys do tend to run on the slimmer side compared to standard tees, so we appreciate you flagging it for others. If the fit ever feels off, reach out to support and we can help guide you on sizing for next time.

Rated 4 out of 5 stars

Shirt came in on time

Shirt came in on time , it’s good & decent quality for the price given.

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks Jessy! Glad the shirt arrived on time and that you are happy with the quality at the price point. Appreciate your support!

Rated 4 out of 5 stars

You can do better

It’s good
But the quality can be better, like the authenticity.
I received only one jersey but I ordered 5 and a mystery jersey I received only the mystery

May 12, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Hi there, we are really sorry about this. Receiving only one jersey out of five plus the mystery is definitely not the experience we want for you. Please get in touch with our support team with your order number so we can track down the rest of your order and make sure you get what you paid for. We will do our best to make this right.

Rated 5 out of 5 stars

Great looking jerseys and good value

Great looking jerseys and good value. Will order again in the future.

May 14, 2026
Unprompted review
JERSEY LOCO logo

Reply from JERSEY LOCO

Thanks Jaime! Appreciate the kind words on the look and the value. Looking forward to your next order!

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