Jessica Ava Makeup ArtistReviews 

156
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wow, jess is absolutely amazing my makeup on my wedding day was flawless and even stayed in tact whilst having many emotional moments. She made me feel so calm and relaxed which helped prepare me for... See more

Rated 5 out of 5 stars

I was fortunate enough to be invited to attend a group make up demo by Jess a while ago. It was a very enjoyable experience, and watching Jess perform her magic on one lucky lady was an eye opener fo... See more

Company replied

Rated 5 out of 5 stars

Jess did the makeup for myself (bride), bridesmaid, MOB and MOG on my wedding day at the end of May. We all don’t really wear makeup and we’re a little nervous before our trial, however Jess made us... See more

Rated 5 out of 5 stars

I couldn’t have asked for a better experience with Jessica. The booking process was seamless and communication was amazing. I felt so reassured every step of the way. Jessica made me feel calm at... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

International Airbrush Makeup Artist. Working across the UK & abroad for destination weddings.Published in Magazines such as OK! & Wedding Ideas. www.jessicaava.com


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4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

1 review in the last 12 months

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Rated 1 out of 5 stars

in my opinion I do not recommend

in my own personal opinion, I would not recommend

October 24, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Hi Emma (E., J.A, & now Alice)

Your continual spiteful reviews are more of a reflection of you, then myself and my business. All unnecessarily personal & are in no way a true reflection of my business or me as a professional. Thankfully, all of the other reviews shine light on the truth.

If I want to take photos on my Instagram in my spare time, and in between admin, to promote my personal brand and business, I will continue to do so, & I would be really surprised if anyone else had a problem with this.

Now, please take some time to focus on you & your new wedding date, as it really is a shame and a waste of your weekends continually checking my trust pilot, social media, & attempting to slander small businesses the way you have been, hiding behind multiple names...

Wishing you all the best.

*For any others reading this, if you’d like to see my social media for inspiration on makeup looks, wedding ideas etc please see www.instagram.com/jessicaavamakeup

***UPDATED RESPONSE (25/10/2020):

Thank you for your edited review adding on that you are not one person, and asking me to look into my emails for this mysterious missed email. I have looked into my emails, and I do not have a client called Alice so I have requested more information from you, through trustpilot, which you can respond with the relevant info for me to make sense of who you are, and what email I’m supposed to get back to.
In regards to my reviews, I have spoken to a few recent clients to write a review to reflect their experience, but I guess you can call these clients friends now :-)
You seem very bitter for someone who hasn’t had their enquiry responded to. So, for that, I’m very sorry you feel like this & compelled to spend more time on my review site.

****UPDATED RESPONSE (26/10/2020):
Thank you for providing the helpful additional info of just your first name 'Alice' and an email address. This email address does not exist in my emails, nor could you provide your surname or wedding date, which proves this review is completely fabricated, for deformation & slander purposes. However, my email address is still the same, and legitimate, as is my phone number 07984731130, so if you wish for your enquiry to be answered within 24 hours, please do send an email, or I'd be very happy to answer it via phone call.

*****UPDATED RESPONSE: (26/10/2020 11.30PM)
You have added to your review ‘...I left an honest review that you never responded’ - so, you have confirmed you are Emma. (E./J.A/Alice)
Nether the less, Emma or no Emma, Trustpilot will be notified in the morning that you are nothing more than cyber bullying. I cannot believe you want to ‘create a following to shame this arrogant woman’. This is not normal behaviour. This will be taken further if necessary.

******UPDATED RESPONSE: (27/10/2020 10AM)
Overnight, you have edited your whole review, to yet another fabricated story about a 2022 wedding enquiry in Crete, after me saying I will take your harassment & bullying further and seeing my legitimate client who married in Crete, write a lovely review below. Thankfully, I had taken screenshots of all edited reviews, which have/will been sent to the relevant people. This will be my final response.

Rated 5 out of 5 stars

Perfect Wedding Make-Up

As soon as I got engaged Jess was the first person I contacted! I knew from her instagram that I wanted to get booked in her diary as soon as possible. Jess was so wonderful to have as part of our wedding. She really felt like she was part of the bridal party!

We had a destination wedding in Crete and Jess was so accommodating and super easy to communicate with for logistics, (even when Thomas Cook went under!)

Jess had the big task of doing myself and 7 other bridal party members on the wedding day in 26 degree heat. She made it look like a breeze, and made us all look bloody gorgeous! Tailoring the make up to suit each individuals face and requests while keeping it light and beautiful!

We were all over the moon with the final looks and especially how long it lasted! Jess’ make up has definitely passed the big fat Greek wedding test and lasted until the early hours!

I completely recommend hiring Jess to anyone considering having their makeup done for any occasion. Such a lovely warm personality to have on your wedding day, let alone how extremely professional and talented she is at her job! I’m now looking for the next party/event I can get myself booked in for!

October 23, 2020
Unprompted review
Jessica Ava Makeup Artist logo

Reply from Jessica Ava Makeup Artist

Nicki, this is so lovely, and has really made me smile. Thank you for your kind words!! Now, can you please renew your vows every year in Crete, so we can do it all again? :D

Rated 5 out of 5 stars

The whole experience for me was…

The whole experience for me was wonderful! I recently had my make up done by Jess and all I can say is wow! She was very professional I absolutely loved the end result, she picked everything that suited my skin tone, the make up she used was amazing felt like I wasn’t even wearing anything! I would 100% recommend Jess to all of my family and friends if only she could do my make up everyday 🥰

October 21, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

That's lovely to hear, Charlie. Thank you very much!

Rated 5 out of 5 stars

Best Makeup Artist in the Business

Choosing your make up artist for a special occasion can feel overwhelming and a challenge to find the right one. I could not praise and encourage Jess as your go to choice enough! I booked her, and now there is no one else I would go to. She makes you feel relaxed, and creates a look that reflects you, and makes you feel confident.

Her knowledge of makeup products and application is outstanding. She creates flawless make up looks, which match your desired outcomes to a T!!

October 20, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Wow, thank you Chloe! Look forward to seeing you again soon :D

Rated 5 out of 5 stars

Would highly recommend Jessica Ava

I just wanted to say thank you SO much Jess for doing my make up recently for my special occasion! I’ve never felt so glam ☺️
You were very professional from start to finish, friendly and I felt completely at ease throughout. Thank you again!

I would definitely recommend you to anyone for wedding make up or a special occasion! Fabulous make up artist.

October 20, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Ah, thanks so much Lucy! :-)

Rated 5 out of 5 stars

Sending you big hugs

What a gem you are, Jessica. You were the first supplier I contacted when I booked my venue, and you were the last supplier I saw, at my trial, before all this craziness kicked off and we went into lockdown.

Who’d of thought this would be our situation right now, & how hard it must of been, & still is, for you too, but I couldn’t be more grateful for your flexibility & lovely message you sent me on my ‘should-of-been’ day. ‘Sending you big hugs x’ back at you! Bring on February 2021!!!

Amanda

October 4, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Thank you, Amanda! You're so welcome and I cannot wait for your wedding in Feb! :-)

Rated 1 out of 5 stars

awful experience with the lady

awful experience with this women,egotistical, money grabbing and doesnt care about your wedding just wants full payment. avoid - see the review further down who had a similar experience to me, I just wish I had pursued her further for my money, it pains me she has my deposit still.

says has never asked for full payment without giving services, but as soon as the coronavirus hit the UK she changed her terms and conditions to this:
Extract from YOUR terms and conditions ( which you have conveniently changed but i had taken screenshots.)

"In the event of a wedding it is the brides responsibility to ensure that they have adequate insurance to protect them from loss of monies in the event that a wedding is cancelled by the venue or government department of health due to the virus. The
makeup artist will still need to receive payment of the full balance to ensure no loss of earnings takes place. Providing the
client has wedding insurance it is usually reimbursed by the client's) insurance company."

October 1, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Hello unknown,

It’s a shame you haven’t stated your name, but my initials, as I am confused as to where this has stemmed from, & I am now unable to resolve this. I’d of welcomed you to take this matter further via our email thread, rather than trying to damage my business & attack me publicly, with little information on the back story.

I have NEVER taken or asked for full payment from anyone without providing my services. If you are one of my many brides who have postponed their wedding due to COVID/restrictions, you would of had an email from me discussing my terms prior to postponing your wedding/cancelling my services.
Deposits are put in place & in my booking agreement for a purpose, like most companies.
I have done my upmost in attempting to move 95+ brides from this year, to next year, under no fault of any person, but it is impossible to keep everyone happy & move every existing 2020 client to an already crazy booked up 2021.

Absolutely not a ‘money grabber’ when I have managed to move a very large % of my clients without any additional costs, in a time where the pandemic has severely impacted my income, the wedding industry and us suppliers as a whole, without any support from the government.

Please email me if you disagree with the way I’ve ran my business & tried to be fair across the board, in these challenging times for all. I shall look forward to your email.

Rated 5 out of 5 stars

Thank you Jessica :-)

I wanted to hop on here, as with what has been a very stressful time postponing my wedding, has been made a whole lot easier with my makeup artist, Jessica Ava and leaving a review with my experience thus far is the least I can do 🙂.
I had to move my wedding from May, to the end of this year, and Jessica has been an angel to say the least. Makeup was (still is) one of the things that is so important to me for my big day so I had to make sure Jessica was able to still be there for my new date! From putting up with me constantly emailing with potential dates, back and forth, to sending me a message on what should of been my original wedding day, I’m just so grateful for the time & support you’ve shown me, so thank you again, and I can’t wait to see you in November!

July 15, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Thank you SO much, Leanne. This review means the world after reading a upsetting, unwarranted review above. Can’t wait to see you again next month! It’ll be the best day ever ♥️

Rated 5 out of 5 stars

Just wanted to take a few moments to…

Just wanted to take a few moments to thank Jess for how helpful and supportive she has been through out my whole wedding reschedule.

I was supposed to get married in Malta in May but has now been sadly postponed to later this year, rescheduling is something i dreaded with fear that suppliers would not be available and i must say Jess has been the best out of all.

With what is a difficult time for Brides is also a difficult time for Small businesses and Jess has been truly fantastic. So glad you can still be part of my BIG DAY :-)

May 26, 2020
Unprompted review
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Reply from Jessica Ava Makeup Artist

Thank you Mollie ♥️

Rated 1 out of 5 stars

Awful Experience, wedding postponed due to Covid-19

My wedding had to be postponed due to coronavirus and made even worse by this woman
From waiting days and weeks for a response which certainly wasn’t the case when she took my money for the original booking. Having to message her multiple times on some occasions.
To arguing over email, to her then backtracking from telling me she could no longer make my new wedding date to she could now make it.
Awful experience
If you want a make up artist who cares about you as person and as an Individual and wants to be part of your special day, rather than seeing you as just an amount going into their bank then do not bother look elsewhere.
It became very clear once I told Jess my new wedding date which she told me she couldn’t make, that all she cared about the money and the money she’d lost on my full booking as well as my deposit which I had paid her.
Coronavirus has been a world pandemic breaking the hearts of millions and thousands of people for so many reasons. As well as the brides and couples all over the world who’s weddings have had to be postponed or even cancelled. But in Jess’s self obsessed eyes this is a personal attack on her as she repeatedly kept telling me that I had cancelled on her and that I should have rearranged my wedding date around her availability.
I understand small businesses and self employed people are also being impacted during this time.
But from messing me around telling me she couldn’t do my date but telling me she’d be keeping my deposit because I had cancelled on her (for the record the government making weddings illegal isn’t me cancelling) to then back tracking telling me she could make my new date which in the time I took her to respond to me I had of course booked my new make up artist.
She might be talented but I want someone with morals, ethnics and someone who cares about their clients and the wedding industry to be apart of my wedding day not someone who’s money hungry and conniving.
By the way Jess thanks for bothering to reply to my last email which I wrote to you with tears in my eyes as you played me like I said in my email well played after 2 weeks of anxiety and stress I was forced to give in and let her keep my deposit. The current climate is hard enough on us all right now let alone dealing with vile people like you
Book with caution

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Hi Jess - just wanted to say thank you so so much for how amazing you made both me and my bridesmaids feel on Saturday - every single guest commented on how amazing our make up was and it literally stayed on all throughout the drinking dancing and shots
I feel so lucky to have found a make up artist who not only made us all feel special, but was so genuine and caring - sorting out our bouquets, helping me find my car keys before we left and even clearing away all the glasses and coffee mugs 🥰
You took everyone’s personal preference in to consideration, and my mum who was nervous about having her make up done looked absolutely amazing.
I have never felt better and wish I could go back to the day to do it all again, I’m sure I will find an excuse to have Jess do my make up again though!

& one of my bridesmaids said she felt and looked better than she did on her own wedding day if that isn’t a 5 star review I don’t know what is - thank you so much Jess xxx

December 3, 2019
Unprompted review
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Reply from Jessica Ava Makeup Artist

This is such a wonderful review!! Such kind words. You’re more than welcome- was a lovely morning to be a part of. Thank you for this, & for choosing me to be your makeup artist! x

Rated 5 out of 5 stars

Flawless

I was so lucky to find Jessica, after experiencing a awful trial with another makeup artist, I was worried I wouldn’t find anyone that would deliver the service I was expecting. After a lot of emails a few makeup artist had recommend Jessica and luckily she was available.

When first meeting Jessica she made me feel welcome in her home, straight away we were chatting about work, holidays and my wedding plans. After a cup of tea we spoke to me about my concerns and why the previous trial I had was so bad.
Jessica suggested I’d go for the airbrush makeup. The Airbrush did exactly that made me look natural but flawless, my makeup was light, just perfect! . All the products Jessica used on me were high end, which made me feel like a queen on the big day.

On the day Jessica had to get me, my 9 bridesmaid and 4 flower girls ready, as you can expect it was a very busy morning. However Jessica was her lovely self and kept to her timings as promise.

Jessica, again thank you so much for making me feel and look so beautiful on a very special day to me. I look back and still think wow!

Xxxx

November 23, 2019
Unprompted review
Rated 5 out of 5 stars

Libby

Jessica! What a lovely girl you are! You made my wedding morning just perfect! Thankyou for making me feel so pretty and making my family feel so comfortable xx Jessica is so professional and efficient! Every makeup look is so well suited to each girl! It was so exciting to see our wedding on your Instagram and read your kind words that went with it too! x Thankyou x

October 21, 2019
Unprompted review
Rated 5 out of 5 stars

The best make up artist!

Hi Jessica! Just a quick message to say thank you so so much for my incredible wedding make up! You made me feel amazing and so confident which was lovely on my big day. Most importantly though it was so nice to have someone as lovely as you there whist we were getting ready. You offered to help out when you didn’t have to and was just genuinely lovely to everyone there and it didn’t go unnoticed l! Thank you! Xx

September 18, 2019
Unprompted review
Rated 5 out of 5 stars

Perfection!

Jess made me feel amazing and the best version of myself, I couldn't of been happier with my make up and all my bridal party! From the moment I booked to the wedding day she couldn't of been more attentive and just lovely!
If you want someone professional and amazing at what they do, jess is person for you! Thank you so much!

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you!

Hi Jessica,

I just wanted to drop you a message to say a huge thank you for doing mine and my bridesmaids' makeup for my special day at Swallows Nest Barn earlier this month. After having you do my bridesmaid make up for my sister's wedding last year, I knew as soon as I got engaged that I wanted to have you do my bridal make up.

You made all of the bridal party look and feel absolutely gorgeous and we cannot thank you enough.You got to know us, our likes and dislikes and did our make up perfectly to suit each of us!

Thank you so much!
Love, Sadie x

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

Eleri Fisher

Hi Jessica,

I hope you’re well? Just wanted to say such a big thank you for your part during our wedding day at Elmbridge Farm, honestly our make up was totally perfect and divine! You treated us all like queen bees and made our morning a-mazing! We all absolutely loved the look you gave us and we couldn’t believe how well it lasted throughout a very sweaty and excitable day!

You’re a dream to be around and so professional throughout, a million thank yous! Look out for the professional photos from Nesta I’m sure your hand/ scrunchy will make an appearance!

Biggest love and best wishes

Eleri xx

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Wedding makeup

Hi Jessica,

Everything is finally starting to settle down after the wedding and I wanted to get in touch to say a huge thank you!
My wedding makeup was initially something I was a little worried about, I usually don’t wear any and didn’t want to look like a completely different person on the day.
After quite a lot of research...hours looking though makeup artists’ portfolios I knew you were the one for me!
You listened to me and seemed to know exactly what would suit me. My trail was fabulous fun and relaxed...exactly what I wanted and my mum loved having her makeup done for the first time.
On the day you were excellent making all my bridesmaids and my mum look absolutely beautiful..then it was my turn.
I wasn’t nervous as I fully trusted you...and of course your work was perfect (if I do say so myself)
I’ve never thought of myself as beautiful...but you honestly made me feel so beautiful. I still felt and looked like myself but just an enhanced version.
I felt the best I have ever felt...the best version of myself. My makeup remained flawless all day, some feat considering the amount of dancing done!
You are so truly talented at what you do and I feel so lucky to have found you and that you were part of my special day!
I’ll leave you with the lovely words my husband whispered in my ear....
“You look better than I thought you would!” 😂

Thank you again Jessica, I can’t wait for you do my makeup again, I’ll be looking for any opportunity!
Alice xx

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Jessica!! Thank you so much, for doing mine, my bridesmaids & both the mum's make up on our wedding day. Everyone looked stunning, and the make up stayed on all day. I new Jessica would be perfect for our wedding day when i first met her at her lovely home for a trial. She was very welcoming, easy to get along with and made me feel really relaxed. Jessica really listened to everything i wanted. It was lovely for you to be part of our morning with us. I couldn't of asked for anyone better to have done our make up, and to have been part of our perfect day. Your amazing at what you do!!

Thank you again!!

Thanks,
Natasha, Bridesmaids & Mum's

May 31, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing xx

Jessica is just the BEST, the make up she does is amazing! It stayed on all day and all night for my wedding and all the girls loved their make up- definitely recommend and don’t hesitate to book, you won’t be disappointed. Thank you so so much! xxx

May 28, 2019
Unprompted review

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